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Run Less Software

Intercom, Inc.

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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User Experience is more than just the UI

The Product Bistro

A while back, I read a blog that got me thinking. They ran Windows, and they ran our software that then runs the instrument. People also expect there to be perpetual free software upgrades. All incentive to write efficient code are eliminated – Why clean up a messy class when you can just keep adding to it?

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Algolia’s Sarah Dayan on what sets a staff plus engineer apart

Intercom, Inc.

You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. She creates front-end libraries, a role that perfectly suits her given her life-long passion for user experience, design, and building things. But going into staff plus roles is another beast entirely.

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The ultimate marketing technology stack for 2019

Intercom, Inc.

By early 2018, Brinker had updated it with almost 2,000 more vendors — that’s nearly 7,000 marketing software companies fighting for the same buyers’ attention. The reasons for this growth – high-velocity economics of software innovation, the migration of money from old media to new media, etc. WordPress – CMS. Promote it.

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How to reduce churn and improve user experience for SaaS with churn exit surveys

Usersnap

When used well they will cut your churn, improve user experience, and increase the likelihood that ex-users become customers again in the future. Businesses use exit surveys to try and win the departing user back or to fix problems identified so as to stop other users from canceling. What are exit surveys in SaaS?

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20 Product Manager Blogs Worth Following in 2022

Userpilot

Do you follow any product manager blogs? In our article, we introduce 20 of our favorite product manager blogs that every product pro should follow, regardless of their experience. Product manager blogs offer practical advice and help you expand your product management knowledge. Our favorite product management blogs.

Blog 87
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11 User Experience Interaction Guidelines for Enhanced Engagement [+ Examples]

Userpilot

Alongside usability testing, user experience interface guidelines allow you to build more intuitive and user-friendly solutions. In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. System status visibility.