Bain Public

MAY 29, 2020

FUN FACT: It is actually thanks to the coaching service for innovative and technological SMBs (PMEit) administered by MAIN that we’ve been able to work with some of our incredible clients, Wastack , LiveScale , Blaise Transit and Enkidoo , and provide them with product management, consultancy and coaching support. Julien Chosson CEO, Wastack.

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Userpilot

JULY 13, 2021

Building a walkthrough using a dedicated tool is much easier than coding it from scratch. The best walkthrough software on the market is Userpilot. Why is it important to use walkthrough software to build interactive walkthroughs in SaaS? Can you imagine what coding all the elements of your walkthrough at once would be like?

Analytic Tools 98

Analytic Tools Onboarding KPIs Customer Experience Data Visualization 98

Usersnap

FEBRUARY 19, 2019

Industries are being disrupted by digital technologies today. Due to this disruption, traditional ways of innovation are insufficient. According to the 2017-18 World Quality Report , 34% of organizations in the software industry have used crowdsourced solution as a way to increase testing bandwidth.

Reporting Tools 76

Reporting Tools Feedback Software Data Visualization Crowdsource 76

Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

Data Visualization 72

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Mixpanel

MAY 26, 2020

For today’s post, we spoke with Rohit Gossain , who has held multiple product management and data science roles over the last decade with technology companies such as Shutterfly, OpenTable, Adobe, and Expedia Group. . Rohit Gossain: I started off my career in 2010 as a technical analyst working with a product manager.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Information 52

Intercom, Inc.

JANUARY 14, 2021

How to use technology to create something. But the consulting experience was interesting because I realized that technology is just one part of it – to have a big impact and to build something that’s going to touch many people or solve something important, I need to understand the world and the business side.

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Feedback Software Research Software Analytic Tools Product Strategy 225

Department of Product

MARCH 28, 2022

Or how about telling the execs at Microsoft Office that their model of selling physical boxes of Office software is a one way ticket to death by Google Workspace? It is extremely difficult (and probably not advisable) to attempt to stay on top of all trends. It’s impossible for one person to do. And not all trends matter.

Technical Review 52

Technical Review Technical Advisors Reporting Tools Data Visualization 52

Userpilot

MAY 1, 2021

collect VoC data outside the app with customer interviews, online surveys, social media listening, product reviews, customer website behavior. Think of how Scrum and Kanban are two of the most widely used methodologies when it comes to Agile software development. 5 Collect VoC data by analyzing online customer product reviews.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

AUGUST 18, 2020

The choice of user retention tools and software available to SaaS businesses is completely overwhelming. This blog will explain the types of user retention tools & software so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Source: cultofmac.com.

Analytic Tools 102

Analytic Tools Feedback Software User Testing Data Visualization 102

Amplitude

JUNE 8, 2017

I had become pretty active as a mentor and advisor to various startups and really enjoyed it! Social Capital’s work consists of helping solve the world’s largest problems which it does by investing in technology in sectors such as healthcare and education, and companies both within and outside of the United States.

Technical Review 58

Technical Review Technical Advisors Development Team Review Software Review 58

All About Product Management

MAY 13, 2008

How Scrum was Implemented The philosophy of agile was presented, by the IS Director and Head of Web Solutions Group - Kelly Waters (author of the blog 'all about agile software development' ), over a 3 month period to various committees, steering groups and forums in order to get the by-in from Managing and Publishing Directors.

Agile 48

Agile Technical Advisors Product Management Product Manager 48

The Product Coalition

MARCH 11, 2020

Finally, the term Development Team seems to limit the role to technical people, for example, software engineers. Ignoring technical debt: The Development Team is not demanding adequate capacity to tackle technical debt and bugs during the Sprint. Read more on technical debt and Scrum.) Team leads?

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Weak Development Team Development Technical Advisors Software Review 78

Userpilot

DECEMBER 6, 2021

If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? In this blog, we’ll look at what you should expect from a platform, and give you our honest opinions on what the best customer success tools available right now are. Basic analytics are a must.

Analytic Tools 86

Analytic Tools Feedback Software Reporting Tools Data Visualization 86

Usersnap

JUNE 15, 2023

Identifying users’ needs, wants, and problems In today’s world, there’s no such thing as a perfect digital product, all thanks to evolving customer expectations and the emergence of new technologies. ChatGPT’s widespread adoption made Google issue a ‘Code Red,’ which later resulted in the release of Bard , Google’s very own AI chatbot.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Userpilot

JANUARY 5, 2022

With so many options on the market, it can be difficult for SaaS executives to find the best onboarding software for their product. What you need is a rigorous analysis of the top players out there, based on an understanding of the features that quality onboarding software needs to provide to be competitive. Secondary onboarding.

Analytic Tools 52

Analytic Tools Software Review Data Visualization User Testing 52

Business of Software Conference

JULY 7, 2021

In this guest post Paul Kenny (founder of Ocean Learning and long time BoS participant and speaker) argues that software and SaaS “proven sales playbooks” are BS. Alex A may have little patience to deal with awkward technical queries, and may be willing to make unrealistic promises to get deals to cross the line.

Research Software 69

Research Software Technical Advisors Customer Experience Data Visualization 69

Userpilot

AUGUST 18, 2020

This blog will explain the types of user retention tools so that you can take control. Well, maybe it’s due a revival – this time as an unofficial mantra for the SaaS sector. Whatever problem you have, there’s a bit of software that does it for you or your users. The engineering and coding skills you have available.

Analytic Tools 59

Analytic Tools Feedback Software User Testing Data Visualization 59

eG Innovations

JULY 2, 2021

For additional information, you might like to read Barry Schiffer’s blog on this functionality [link] or the documentation on Remote Control Actions [link]. Yes, eG Enterprise supports monitoring of Nutanix AHV and we are a Nutanix technology partner. What is [eG’s] Standard SLA for technical help required for customer?

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Business of Software Conference

NOVEMBER 26, 2018

Video, Slides, Transcript and Rahul’s blog about this follow… Understanding Customers. Rahul Vohra (Founder/CEO, Superhuman) – The Product-Market Fit Engine from Business of Software Conference. Want us to let you know about new talk videos, speaker AMAs, Business of Software Conference and other event updates?

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

eG Innovations

AUGUST 11, 2022

What some third-party tools offer beyond the native Citrix monitoring options – eG Enterprise, ControlUp and Goliath Technologies’ Monitor IT were discussed. George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. About Citrix Monitoring Tools.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Userpilot

APRIL 30, 2021

Rather than drain yourself by doing too many things at once, it’s strongly advisable to focus on one channel and find an agency that specializes in that. Classically, SEO is broken down into the following sub-areas: Technical SEO: includes ensuring pages are indexed, creating site maps, Knowledge Graph optimization and improving site speed.

Research Software 98

Research Software Marketing Technical Advisors Customer Experience 98

Business of Software Conference

JUNE 29, 2020

Teresa Torres (Product Discovery Coach, Product Talk) – Managing Outputs vs Outcomes from Business of Software Conference. So what Dewey is advising us to do. I blog at product talk dot org about continuous discovery. Video, Slides, Transcript, Sketchnote below. Transcript. Good morning everybody. That’s a solution.

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User Testing Feedback Software Product Research Research Software 59

The Product HQ

JUNE 20, 2024

The questions are in various categories and are inclusive of: General Questions Technical Questions Organization and Time Management Questions Feedback Questions Conflict Resolution Questions Product Management Process Questions Career Path Questions Management and Leadership Questions Let’s dive right in.

Data Visualization 52

Data Visualization Feedback Software Research Software User Testing 52

Product Talk

APRIL 7, 2021

I am a former chief product officer and now coach and advise product leaders and teams. She is my blog editor and also helps out with a variety of content marketing activities for Product Talk. Teresa : I’m going to do a quick review of what we covered in Part 1 and Part 2. Is it technically feasible?”

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Product Research User Testing Research Software Data Visualization 222