Blog Software Review Systems Review 
Intercom, Inc.
FEBRUARY 26, 2018
The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.
Intercom, Inc.
AUGUST 11, 2020
Intercom has responded by hiring a diversity and inclusion consultant, updating our recruitment strategy and hiring practices to reduce bias, scheduling allyship training for all employees, and amplifying Black voices in our podcast and blog. We take so much pride in the work Intercom is doing to take a stand against racial injustice.
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The Product Bistro
NOVEMBER 19, 2018
A while back, I read a blog that got me thinking. They ran Windows, and they ran our software that then runs the instrument. In the then current generation there are a lot of customers with older systems. These are expensive systems, and they expect, scratch that, demand 5 or more years of life.
Intercom, Inc.
AUGUST 6, 2019
Yes, the code that you write and the systems that you build are major contributing factors to the success and growth of a business. It’s perfectly normal for an engineers weekly commit to be “prepare for talk” or “write first draft of blog post.” Who reviews my code?” “How How do I watch the status of a build?”)
Mind the Product
APRIL 9, 2018
I love building enterprise systems, because you get to work with your customers/users every day and literally see their lives change as you release new features. In my case, at Zalando , these are systems for fashion buying, supply chain management, inventory management and procure-to-pay processes (e.g. At Zalando, we changed this.
Lenny Rachitsky
JANUARY 14, 2025
Her background is in developer tools and distributed systems. For more, check out her LinkedIn and her blog. I’ve yet to come across a software leader who isn’t. These metrics are designed to be used together as a system to provide a balanced look at overall team performance.
Product Talk
MAY 15, 2024
This meant that they could attach information like the user ID to the Typeform page and review it as part of the responses users provided. Tweet This While this system wasn’t perfect, it worked pretty well for Ellen’s needs. With the user ID, they could look the person up in Amplitude and see how active a user they were.
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