ProductPlan

SEPTEMBER 3, 2019

Often here at the ProductPlan blog, you’ll find us writing about why it’s great to be a product manager. You can take the strategic lead, but then you’re going to have to trust other professionals—your marketing team, your developers, UX designers, QA testers—to execute the details. But all good things come with a price.

Product Management 56

Product Management Product Manager Reporting Tools Data Visualization 56

UX Studio

JULY 27, 2017

When I started working at UX studio as a researcher, I was lucky enough to be a member of an international design team on my very first project. We also learned it was particularly hard for an unknown brand to introduce mobile payment without a good reputation or support from the government or big banks. The Challenges.

User Testing 71

User Testing Research Software Product Research Customer Feedback 71

UX Studio

MARCH 11, 2024

I’ve been following you for a long time on LinkedIn and I’ve really enjoyed your reposts, posts, comments, and it was always encouraging, especially for the new designers in the company, in the UX studio and they always, share things within the Slack group. These days are more around product design and UX design.

User Testing 67

User Testing Research Software Feedback Software Data Visualization 67

Userpilot

JUNE 4, 2020

And obviously – you won’t convince them with old-school marketing messages (imagine putting up a banner inside your app ‘we are the best app for you’ ) – every user sees what your product is like. It governs the initial interactions your users have with your product. You have one job. This is extremely ineffective.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Research Software Customer Experience 52

Userpilot

SEPTEMBER 2, 2022

These could be in-app communications , launch emails and social media messaging. This is particularly true for SaaS start-up products, like mobile apps, that grow quickly in their early days and accumulate a lot of UX and technical debt. Ensuring compliance with new government regulations? Improving revenue ?

Feedback Software 80

Feedback Software Research Software Analytic Tools User Testing 80

Userpilot

JULY 14, 2023

Product marketing team – to analyze and optimize the performance of marketing campaigns, target user segments with the right messaging , identify best acquisition channels and improve conversion rates. This helps UX designers identify user behaviors that they might not have predicted. Heatmap analysis. Session recording.

Analytic Tools 69

Analytic Tools Data Visualization Feedback Software Research Software 69

Intercom, Inc.

APRIL 29, 2020

You can check out my full slide deck and blog post below. We also used in-app messages to avoid exacerbating already high levels of email fatigue. It’s the little things that you do which ensure your message is received by customers in non-spammy, meaningful ways. Embracing a philosophy of change. Add value, not just noise.

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

Userpilot

MAY 30, 2023

Data governance. A good CDP will have built-in data governance and security measures to help you protect customer data, including access controls and field-level encryption. data governance, enhanced personalization, etc.). with appropriate in-app messages ) as quickly as possible. How to select a CDP for your business?

Analytic Tools 84

Analytic Tools Data Visualization User Testing Customer Experience 84

Userpilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Most tools record event data with a delay, so you can’t trigger messages on the spot when something happens. What are the best product analytics tools that PMs can use to gather product insights ? Book the demo!

Analytic Tools 87

Analytic Tools Data Visualization Feedback Software Reporting Tools 87

Userpilot

AUGUST 5, 2023

In the worst-case scenario, it could also lead to duplication of efforts or inconsistent messaging. Pick someone who has a solid understanding of integration processes, data quality, and data governance. Naturally, all of these activities would be possible without the integration, but you would be acting on incomplete data.

Analytic Tools 87

Analytic Tools Feedback Software Data Visualization User Testing 87

The Product Coalition

FEBRUARY 11, 2020

Because, of course, anyone’s job is only as valuable as the value they create and any company only survives if it generates enough profit (unless you work for an NGO, the government or Uber ). Follow me on Twitter , check out my blog and have a fantastic day! In most cases value is ill-defined as money earned.

Research Software 84

Research Software Customer Experience User Testing Product Research 84

Userpilot

JUNE 19, 2020

Virtually everyone in SaaS knows about user experience (UX). Every touchpoint with your company falls under the UX blanket. Product experience is basically a subcategory of UX. While UX focuses on the bigger picture, product experience zooms in and is only concerned with what happens within your product.

Customer Experience 57

Customer Experience Research Software User Testing Product Research 57

Userpilot

AUGUST 30, 2021

It's great for tracking single-users across different products (made easy with their smooth integration process) and its secure data governance helps users who are concerned about their data security feel safe. Hotjar is ideal for B2B and B2C product and customer experience teams, web/UX designers, and digital marketers.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Userpilot

JUNE 19, 2020

Virtually everyone in SaaS knows about user experience (UX). Every touchpoint with your company falls under the UX blanket. Product experience is basically a subcategory of UX. While UX focuses on the bigger picture, product experience zooms in and is only concerned with what happens within your product.

Customer Experience 52

Customer Experience Research Software User Testing Product Research 52

Userpilot

JUNE 8, 2021

User behavior analytics helps you segment your users, identify UX bottlenecks, monitor user journeys, and more. This contextual onboarding helps you to deliver the right message to the right user at the right time. Userpilot’s user behavior analytics lets you track user activity efficiently and make adjustments when necessary.

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Experience 52

Userpilot

JULY 12, 2021

Brand24 is a powerful social media listening and analytics platform that tracks your brand mentions across social, news, blogs, videos, forums, podcasts, reviews, and more. Hotjar can help you identify UX bottlenecks and take proactive measures to fix them. Another brilliant aspect of Amplitude is its focus on data security.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Feedback Software 98

Userpilot

AUGUST 29, 2021

You can act on your user data by messaging your customers based on specific conditions and initiating optimization tests. Advanced data governance. The post Amplitude Analytics – Features and Alternatives appeared first on Thoughts about Product Adoption, User Onboarding and Good UX | Userpilot Blog. Enterprise.

Data Visualization 98

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 98

Userpilot

MARCH 15, 2021

The communication features of Mixpanel include the ability to send targeted notifications, along with A/B testing capability to find the right message. If its high dependence on precise data raises concerns for you, Amplitude has it covered with its brilliant data governance and data security features. Mixpanel Pricing. Customer.io.

Analytic Tools 76

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 76

eG Innovations

AUGUST 11, 2022

George (Spiers) has reviewed Citrix Analytics and compared it with monitoring tools, such as eG Enterprise in an earlier blog: [link]. Why did George not mention UberAgent and Liquidware Stratusphere UX in the Third Party Tools Discussion? Can I monitor Citrix DaaS as well and is Citrix analytics really a good offer? Any reason?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52

Intercom, Inc.

MARCH 1, 2018

I was a visual designer and did everything from waterfall-type UX to visual design to front end to back end. I don’t have like a silver bullet solution, but in the blog post I suggested a few questions to ask as you put together a list of potential tiny wins to build. Company momentum breeds trust. They clarified systems.

Customer Experience 209

Customer Experience User Testing Customer Feedback Feedback Software 209

Userpilot

AUGUST 15, 2023

Pay particular attention to security and data governance features and make sure the product is easy to scale. Once a user completes all of them, you could engage them to bring them back onto the happy path , for example by triggering event-based in-app messages. Using AI tools will speed up data analysis and help you avoid errors.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Userpilot

AUGUST 16, 2023

Establishing robust data governance practices and data protection measures are additional challenges involved in data democratization. Finally, they could act on the insights by modifying the onboarding flow and triggering contextual in-app messages to drive engagement and activation. Funnel analysis in Userpilot.

Data Visualization 76

Data Visualization Analytic Tools Feedback Software Reporting Tools 76

Intercom, Inc.

JANUARY 28, 2021

Government services shouldn’t be renowned for their endless queues, confusing forms, and excessive bureaucracy. And finally, last year, she joined Code For America as their CEO to do exactly what she does best – to make government work for all. It’s not uncommon for governments to try something new and end up dropping it.

Customer Experience 249

Customer Experience Feedback Software Research Software Government 249

Business of Software Conference

NOVEMBER 28, 2019

Over 30 years Stephen has seen the evolution of software and tech companies with a fascinating career spanning computers, strategy, software , universities, chairing 8 companies, Government, and most recently in AI gaining a wealth of experience and some great insights to share. Video, Slides, and Transcript below. Upcoming Events.

Research Software 40

Research Software Analytic Tools Data Visualization Software Review 40