Intercom, Inc.

OCTOBER 5, 2022

Lara Hogan is an author, public speaker, and coach on management and leadership. And even these very, very experienced leadership rooms are mind blown by the idea that maybe offering their advice or perspective is not the most helpful thing for somebody. That’s the forming stage in Tuckman’s stages of group development.

Leadership 118

Leadership Feedback Software Weak Development Team Management 118

Gocious Blog

APRIL 9, 2024

Product roadmaps are essential tools to help manufacturers of all sizes navigate the ever-evolving landscape of innovation and development. The value that dynamic roadmaps deliver will depend on how product teams manage those roadmaps.

Roadmap 105

Roadmap Leadership Development Management 105

Mironov Consulting

MAY 20, 2019

In addition to my formal coaching of product leaders (Directors, VPs and CPOs who directly manage teams of product managers), I talk with lots of senior individual contributors about the risks and challenges of moving “up the ladder” into product leadership roles. What skills are required to develop a great team of Product Managers?”.

Leadership 106

Leadership Product Research Customer Experience Customer Feedback 106

Roman Pichler

JANUARY 11, 2022

For the first two quarters, the area is strategy; for the last two, it is leadership. For example, the guidelines I have developed for the GO product roadmap template directly apply to the roadmap in figure 1. The second line names the skills areas the learning goals belong to, which I’ll cover in more detail in the next section.

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Roadmap Weak Development Team Customer Experience Leadership 335

ProductPlan

AUGUST 7, 2020

I worked 9+ years in software development, leading sizeable cross-functional engineering teams across time zones. I worked with the product leadership to plan out a product strategy. From that success, I was then officially asked to move into the product role by the product leadership, and I have not looked back since then.

Engineering 107

Engineering Leadership Customer Experience Feedback Software 107

Intercom, Inc.

AUGUST 15, 2018

He had to quickly determine which team members displayed a potential for leadership and teach them the fundamentals of management so they could make new hires and scale – without ruining the culture. I hosted Nick on the podcast, where we discussed the differences between management and leadership, fostering diversity in tech, and more.

Engineering 141

Engineering Leadership CTO Coach Feedback Software 141

Johanna Rothman

APRIL 4, 2022

When I started to blog in 2003, I used Blogger. ” I had to hire someone to move my Blogger blog and HTML site from old technology to new technology. If you happen to look at the first couple of years of posts for my blog, you'll notice there are no comments. Back in February, Feedly rejected both my blog RSS feeds.

Feedback Software 59

Feedback Software Technical Review Blog Technology 59

Gainsight

NOVEMBER 20, 2019

In the spirit of “Staying Thirsty” we’ve compiled this list of books, blogs, Slack communities, and podcasts for product-obsessed people that want to develop themselves in and out of the office. Blogs for Product Managers. Blogs for Product Managers. Episode 223: Leadership Lessons is Product Management.

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Books Blog Feedback Software User Testing 80

Product Talk

MARCH 20, 2024

If you’d like to join the discussion, please send an email to support@producttalk.org with the following information: I want to join the next leadership discussion. It’s also a great event to share with colleagues who are new to continuous discovery. I’ll be doing many more events this year. I hope we’ll be able to connect at one.

Product Research 244

Product Research Events User Testing Webinar 244

BrainMates

JULY 21, 2020

Stepping up into a leadership role is especially daunting. Product leadership is made even more challenging, as there are very few models (if any) that cover the complexities and requirements of this -broad role which varies significantly between organisations. A new Product Management leadership model.

Leadership 52

Leadership Reporting Tools Blog Vision 52

Userpilot

AUGUST 19, 2024

Embarking on a career as a customer success director involves a combination of education, skills development, and practical experience. To become a customer success director, start with a bachelor’s degree, gain experience in customer-facing roles, and develop strong management and leadership skills.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

AUGUST 30, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 17, 2024

A customer success director develops strategies, analyzes customer data, and collaborates with other departments to ensure customer success efforts align with business goals. They develop strategies, analyze customer data, and ensure customer success efforts align with business goals, fostering long-term satisfaction and growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Feedback 52

Userpilot

AUGUST 28, 2024

TL;DR A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company. A head of product is a leadership role responsible for overseeing the development and management of a product or a portfolio of products within a company.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 22, 2024

In this blog post, we’ll dive into his background and highlight some of the top resources he’s developed to help businesses drive product-led growth. Top newsletters of Ant Murphy Ant Murphy runs a newsletter where he regularly shares insights on product, business, and leadership with his nearly 25K followers.

Analytic Tools 80

Analytic Tools Feedback Software Data Visualization Customer Feedback 80

Bain Public

MARCH 14, 2022

But unfortunately, in many companies, the product leadership team can perpetuate a negative culture — setting up product managers to fail. In essence, the product leadership team are those with influence on the product roadmap. Product-led cultures elevate products to the highest levels of the company’s mission.

Leadership 52

Leadership Weak Development Team Feedback Software Roadmap 52

The Product Coalition

MAY 5, 2018

It has been a while since the term Product Leadership has gained widespread adoption in blogs, articles and even books. It represents the intersection between Product Management and Leadership; which, in my point of view, have a lot to do with each other. PS: Doesn’t it sound a lot like leadership? #3

Leadership 60

Leadership Customer Experience User Testing Vision 60

Userpilot

MAY 29, 2024

Since 2003, he has co-founded and successfully sold two technology companies , Sunshine Business Development, LLC and AdNectar, Inc. Included in the top 5 best personal development books of the year by Audible. Included in the top 20 best business and leadership books of the year by Amazon. Viral loops or viral ‘oops’?

Books 98

Books Research Software User Testing Customer Experience 98

Userpilot

JULY 21, 2024

Embarking on a career as a product designer involves a combination of education, skills development, and practical experience. A career in product design typically involves progressing through various roles that build on each other in terms of responsibility, expertise, and leadership.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Bain Public

MARCH 20, 2021

There are many peer-reviewed studies compiled by the Product Development and Management Association (PDMA) that illustrates about half of all product development projects fail; this failure rate is especially much higher in smaller and startup companies. The answer is simply: product roadmaps and product development !

Development 52

Development Product Research User Testing Product Management 52

Userpilot

JULY 28, 2024

Empathize with users Collaborate effectively Iterate based on feedback Stay updated with trends Develop strong communication skills Focus on accessibility Maintain consistency Looking into tools for product designers? Enhance leadership skills, contribute to design systems, and build strong relationships with product managers and developers.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

BrainMates

MARCH 11, 2020

What’s going on with your existing customers should be the first area you focus on in the strategy development process. What other threats are there which may develop? This is by no means an extensive list of either questions or areas you should look at when developing your Product strategy but it’s a good starting point.

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Product Strategy Strategy Development Technical Review 78

Userpilot

JULY 14, 2024

A career in product design typically involves progressing through various roles that build on each other in terms of responsibility, expertise, and leadership. Product designers collaborate with cross-functional teams, including product managers , developers, and stakeholders, to align design goals with business objectives.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 28, 2024

Develop customer journey maps : Create visual representations of customer interactions with the product to highlight pain points and opportunities. Mid-level Customer Experience Analyst : Take on more responsibilities, including developing customer journey maps and providing strategic recommendations.

Data Visualization 52

Data Visualization Customer Experience Analytic Tools Feedback Software 52

Userpilot

AUGUST 25, 2024

Embarking on a career as a customer experience analyst involves a combination of education, skills development, and practical experience. Develop customer journey maps : Create visual representations of customer interactions with the product to highlight pain points and opportunities. How to become a customer experience analyst?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

Develop relationships : Build and maintain strong relationships with key customers to foster loyalty. Create support documentation : Develop and update user guides and troubleshooting resources to enable customer self-service.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 28, 2024

Here are the main responsibilities and duties of a UI Designer: Design User Interfaces : Develop visually appealing and user-friendly interfaces. Collaborate with Teams : Work closely with UX designers , product managers, and developers. Create Wireframes and Prototypes : Design wireframes, mockups, and interactive prototypes.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Bain Public

APRIL 17, 2020

Career Development Program Details: Whether you are a Founder or part of the Product, Engineering or leadership team, you need actionable strategies and impactful techniques that drive results today. We work with you as partners by sharing product leadership best practices. I'm not very good at Product Management.

Workshop 52

Workshop Leadership Document Roadmap 52

Userpilot

AUGUST 30, 2024

Gather and Share Customer Feedback : Collect feedback from customers and share insights with the product and development teams to drive continuous improvement and product enhancements. Progress by gaining advanced certifications, developing leadership skills, and demonstrating success in problem resolution.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

AUGUST 30, 2024

Collaborate with other teams : Work closely with product development , sales, and marketing teams to relay customer feedback and contribute to product improvements. Assist in developing help resources : Contribute to creating and updating FAQs, user guides , and other support documentation.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

JULY 20, 2024

Embarking on a career as a product design manager involves a combination of education, skills development, and practical experience. TL;DR A product design manager in the SaaS industry oversees the design and development of software products. Let’s dive in!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 30, 2024

This guide outlines the key stages of growth from entry-level positions to leadership roles, helping you navigate your journey in the usability testing field and potentially leading to a role as a UX Director. Professionals can advance through various roles by building expertise in testing methodologies and UX design principles.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 27, 2024

Embarking on a career as a customer support specialist involves a combination of education, skills development, and practical experience. Gather and Share Customer Feedback : Collect feedback from customers and share insights with the product and development teams to drive continuous improvement and product enhancements.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JULY 28, 2024

They collaborate closely with product managers , developers, and marketing teams to align the product’s design with the overall business goals and customer needs. Develop Customer Journey Maps : Create detailed journey maps that visualize the end-to-end customer experience , identifying key touchpoints and opportunities for improvement.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

AUGUST 28, 2024

Gather and Share Customer Feedback : Collect feedback from customers and share insights with the product and development teams to drive continuous improvement and product enhancements. Progress by gaining advanced certifications, developing leadership skills, and demonstrating success in problem resolution.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

AUGUST 28, 2024

To succeed in your role, there are a number of proven methods and tips you should follow: Be Thorough in Planning : Always develop detailed test plans and scripts. Develop and Execute Test Plans : Create detailed test plans and scripts tailored to assess specific aspects of the product’s usability.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 28, 2024

Develop strong data analysis skills : Master the ability to analyze large datasets, identify trends, and extract actionable insights to make data-driven decisions that enhance customer satisfaction and retention. Identify at-risk customers : Proactively identify customers at risk of churning and develop targeted interventions to retain them.

Data Visualization 52

Data Visualization Analytic Tools Customer Feedback Feedback Software 52