Userpilot

JULY 22, 2022

What UX trends are shaping the SaaS industry in 2022? There’s no denying that UX design plays a significant role in the design of SaaS products. A UX design trend occurs as a result of a change in user behavior or the adoption of new technologies. Decluttered UI’s are another UX trend.

Feedback Software 103

Feedback Software UX User Testing Embedded Analytics 103

Product Talk

FEBRUARY 14, 2024

We were so inspired by Tali’s enthusiasm that we just had to share her story here on the Product Talk blog. To prepare for the workshop, Tali created a fictional case study, and with the help of ChatGPT, she generated six interview snapshots and some analytics dashboards. Do you have your own Product in Practice you’d like to share?

Analytic Tools 256

Analytic Tools Research Software Product Research User Testing 256

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. Notification UX design best practices: Make notifications valuable by sending the right message to the right user at the right time. Source: Slack notification UX. Source: Calendly notification UX. Let's take a look.

Customer Experience 90

Customer Experience User Testing User Experience Customer Feedback 90

Userpilot

JUNE 10, 2024

Understanding and addressing user problems is a fundamental aspect of effective UX design. In this blog, we’ll discuss a few techniques and tools to identify user problems. Digging deeper into user problems helps UX designers identify user pain points and create experiences that fulfill their needs. Dashboard in Userpilot.

Data Visualization 79

Data Visualization Analytic Tools Research Software Feedback Software 79

Userpilot

MAY 23, 2022

The more your users stick to the happy path UX, the more they’ll see the value in your product and want to stay around. You can make this happen by optimizing the UX for unhappy paths within your product. What is a happy path in UX? What is the unhappy path in UX? Tinder’s critical flow UX example.

Feedback Software 91

Feedback Software Analytic Tools UX User Testing 91

Userpilot

MAY 18, 2023

What's the difference between UX vs CX? UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. Read on to find four key differences between UX and CX and how to improve both. That's not entirely true.

Customer Experience 77

Customer Experience User Testing Analytic Tools Feedback Software 77

Usersnap

JUNE 10, 2021

It’s just as important to ensure the UX of the feedback process as it is to ensure the quality of your testing product. But in return, your product can harvest memorable UX and customer loyalty. They are looking for UX defects and identifying missing elements to close the expectation gap. “We

Feedback Software 122

Feedback Software User Testing Reporting Tools Data Visualization 122

UX Studio

MARCH 1, 2024

Our blog post guides you through the maze of AI research tools. Then, we rigorously tested AI tools for UX research to evaluate their suitability for future integration and also to understand their current limitations. This blog post is not about AI tools in general but specifically about UX research tools.

Data Visualization 98

Data Visualization Research Software Product Research Analytic Tools 98

The Product Coalition

JULY 13, 2022

Their tightly packed visual dashboards organize the data in a way that makes it easy to map out sales funnels, track common paths, uncover behavior patterns, and identify friction points. As a mobile-friendly solution, UXCam’s offers push notifications, so your support and UX teams can connect with specific user segments more easily.

Data Visualization 116

Data Visualization Analytic Tools Feedback Software Reporting Tools 116

Userpilot

DECEMBER 15, 2022

Miruna Parchirie , the Localization Manager at Kudo, believes that a successful localization project requires more substantial changes to the UX to have the desired impact on target users: Localization is like storytelling: you have a message to convey, and you want it to be impactful, to strike the right chord. Lokalise project dashboard.

Research Software 87

Research Software Analytic Tools Feedback Software Reporting Tools 87

Userpilot

JANUARY 16, 2023

Our platform automatically calculates the results—a glance at the dashboard will show you the percentage of promoters, passives, and detractors. Userpilot’s NPS dashboard. Mixpanel dashboard. Team collaboration dashboard to help your team work together. Custify’s dashboard image. Churnzero’s dashboard.

Analytic Tools 102

Analytic Tools Feedback Software Data Visualization Software Review 102

Userpilot

FEBRUARY 24, 2023

Like Appcues, Userpilot allows you to track goals from the Goals dashboard after you set them from the Chrome extension. The NPS dashboard in Userpilot is more detailed. Appcues offers a range of analytics features that help product managers, marketers, and UX designers gather insights into user behavior within their products.

Data Visualization 82

Data Visualization Analytic Tools Onboarding KPIs Software Review 82

The Product Coalition

OCTOBER 8, 2023

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. A well-designed dashboard should provide users with easy access to predictions, historical performance data, and personalized settings. Effective feature selection can enhance the accuracy of predictions.

Data Visualization 132

Data Visualization Reporting Tools Feedback Software Customer Feedback 132

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Appcues comes second-next, with really nice UX and UI. Again, these are mission-critical questions that are often gracefully overlooked by the authors of “Userpilot alternatives”-like blogs.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MARCH 27, 2023

The engagement analytics for the tagged feature are available on Userpilot’s dashboard: The Result: 75% more CV uploads within 10 days of implementing Userpilot “The number of CV uploads went up from 200-210 to 300-350 CV uploads per week after using Userpilot for 10 days.” – said Arjoon.

Analytic Tools 85

Analytic Tools Research Software User Testing Data Visualization 85

Userpilot

FEBRUARY 20, 2023

Pendo Dashboard. The data visualization and analysis options in Data Explorer, Dashboards and Reports can feel limited and a bit “canned.” Dashboard in Amplitude. She also likes how easy it’s to create dashboards and data visualizations and share them with team members. What do you dislike about Pendo?

Data Visualization 91

Data Visualization Analytic Tools Feedback Software Reporting Tools 91

Userpilot

NOVEMBER 30, 2022

Another option is gathering feedback directly: launch UX , NPS, or other surveys at relevant stages in the journey to gather direct insight from your customers. Filter questions seamlessly to your UX (or customers might feel bombarded before they’ve even had the chance to orient themselves). Be careful to get the balance right.

Data Visualization 86

Data Visualization Customer Experience Feedback Software Analytic Tools 86

Userpilot

MARCH 25, 2024

For example, an NPS dashboard helps you to easily visualize the number of promoters, passives, and detractors you have. Userpilot’s NPS dashboard. Userpilot provides a dashboard to help you easily analyze and visualize your survey responses. Userpilot survey analytics dashboard. Talkwalker dashboard 3.

Data Visualization 83

Data Visualization Feedback Software Analytic Tools Reporting Tools 83

Userpilot

MARCH 17, 2023

Userpilot can help you perform customer needs analysis with in-app surveys, advanced segmentation options, and an NPS dashboard. For example, an NPS dashboard can show you the percentage of detractors , the NPS performance progress, and the progress over time. Userpilot NPS dashboard. Userpilot NPS dashboard.

Data Visualization 87

Data Visualization Customer Feedback User Friction User Testing 87

Userpilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. 1-hour delay for the analytics to appear on the dashboard. What users say about Pendo G2 reviews show that Pendo users value its analytics, high levels of dashboard customization, and integrations, for example with Zapier.

Analytic Tools 86

Analytic Tools Data Visualization Feedback Software Reporting Tools 86

Userpilot

DECEMBER 31, 2022

That can include interactions on mobile apps, your website, social media, or your product dashboard. UI/UX designers: Create more user-friendly experiences by using data gathered from past interactions. Mixpanel’s dashboard demo. Google Analytics dashboard demo. What is digital experience analytics? Google Analytics.

Data Visualization 85

Data Visualization Analytic Tools Feedback Software Reporting Tools 85

Userpilot

JULY 17, 2023

Visualize collected data with different dashboards Once you’ve collected data on metrics like customer satisfaction score, lifetime value, and churn rates then it’s time to visualize everything using different dashboards. Get your free Userpilot demo today!

Data Visualization 88

Data Visualization Customer Experience Analytic Tools Customer Feedback 88

Userpilot

NOVEMBER 20, 2023

It has multiple analytics functionalities, including event tracking, A/B testing, customer segmentation, goal tracking, and reporting dashboards. HubSpot reports track all assets, including your website, blog, emails, and social media. There are two main types of events that you can track through HubSpot: traffic and clicks.

Data Visualization 95

Data Visualization Analytic Tools Reporting Tools Feedback Software 95

The Product Coalition

APRIL 25, 2022

5 Number of collaborators: 100 Most blogs will tell you that spreadsheets are the worst, but the best product managers aren’t afraid to get their hands dirty with raw data sets. The software we selected are known not just for their designer-first UX, but also for their ability to connect teams. Written by Jane Leung.

Analytic Tools 164

Analytic Tools Data Visualization Feedback Software Research Software 164

Userpilot

DECEMBER 21, 2022

Here are the key features to look for in an analytics tool: segmentation, tracking capabilities, A/B testing , and data visualization with analytics dashboards. Mixpanel is a marketing analytics tool that imports data and transforms it into visual and interactive dashboards. A/B tests are excellent tools for instant customer feedback.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Userpilot

MAY 14, 2023

It also offers very similar features to track user behavior: User segmentation and cohort analysis Group analytics for a wholistic account or company-level analysis Custom events Funnel and drop-off analysis Interactive real-time reporting through Live events Impact analysis Custom dashboards Event Tracking Tool: Mixpanel.

Analytic Tools 84

Analytic Tools Data Visualization Feedback Software Reporting Tools 84

Userpilot

APRIL 14, 2023

This could be via UX patterns like modals , tooltips , walkthroughs , tours , or checklists. By segmenting them, you’d be able to customize their dashboards and give them workout recommendations matching their preferences. A good adoption solution requires an engagement layer for in-app guidance. G2 rating: 4.7 G2 rating: 4.4

Analytic Tools 88

Analytic Tools Feedback Software Reporting Tools Data Visualization 88

Userpilot

JUNE 30, 2023

You can enhance HubSpot’s custom reports and dashboards with product and user behavior data tracked in Userpilot to gain a comprehensive understanding of customer needs and preferences. All the data is relayed in real-time so all the reports and dashboards will be up-to-date. Hubspot custom dashboard.

Data Visualization 78

Data Visualization Feedback Software Analytic Tools Customer Experience 78

Userpilot

MARCH 27, 2023

Product analytics are used not only by the product team but also by the customer success and the marketing team, as well as UX designers and devs. UX designers use product usage analytics to understand how users engage with the product UI, identify friction and make the user experience more intuitive. Userpilot dashboard.

Analytic Tools 92

Analytic Tools Data Visualization Feedback Software Onboarding KPIs 92

Userpilot

AUGUST 5, 2023

Below is an example of a feature analytics dashboard by Userpilot. You can use this dashboard to determine which features are the most popular among users and which show poor engagement. Feature analytics dashboard in Userpilot. Userpilot ‘s product analytics dashboard. Google Analytics dashboard.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 81

Userpilot

FEBRUARY 21, 2023

Dashboard in Heap. Pendo Dashboard. You can analyze them on the Track Events dashboard, which also enables you to edit the details of the event, for example by changing the Group of the Track Event. The ability to customize a dashboard and create very specific page rules is helpful. What events can you track?

Data Visualization 88

Data Visualization Analytic Tools Feedback Software Reporting Tools 88

Usersnap

FEBRUARY 17, 2022

The platform includes a comprehensive feedback analysis dashboard to review feedback items, sentiment analysis, and CSAT index/NPS performance. The tool also provides a dashboard where you can view the feedback you get in real time. It’s great for one-click, instant feedback for blogs, online stores, and websites. Rating Widget.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization Research Software 98

UX Planet

JANUARY 18, 2024

It won’t cost a cent more, but your support keeps the power on and this blog thriving! If you’re signed in, the link will take you right to your dashboard. Supporting the Blog — A Win-Win! Well, if you use my affiliate link to sign up for InVideo, you’re supporting this blog at no extra cost to you. You’ll need it now.

ChatGPT 94

ChatGPT Feedback Software Customer Experience Customer Feedback 94

Userpilot

JULY 10, 2024

In this blog, we explain eleven user experience and interaction design guidelines supported by real-life examples to improve product engagement. UX/UI consistency and standards. Jakob Nielsen introduced these in the early 90s to standardize what a good UI/UX meant. Control and freedom for users. Recognition instead of recall.

Customer Experience 70

Customer Experience Data Visualization User Experience Analytic Tools 70

Intercom, Inc.

NOVEMBER 30, 2022

So we got our blog posts and our Twitter threads, and even a few ropey TikToks. When you think you’re simply attracting more customers, you’re actually at risk of damaging the UX for most customers, adding more choices to the funnel, and adding complexity to your business. Some of my best friends are investors (etc.)

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

Userpilot

DECEMBER 12, 2022

You can also group individual actions into Custom Events and track them as one in the Features & Events dashboard. Once you tag your features and create custom events, you can view how many users complete them in the Features & Events dashboard. Userpilot analytics: Goals dashboard. Checklists Live Performance dashboard.

Data Visualization 89

Data Visualization Analytic Tools Customer Feedback User Testing 89

Userpilot

MARCH 21, 2023

Mixpanel dashboard. Features and Events dashboard in Userpilot. Amplitude Analytics features include: Milestone analysis Retention analysis Custom dashboards Predictions User segmentation Pathfinder (Flows equivalent) Funnel analysis It works on both web and mobile applications and it’s the latter that we highly recommend it for.

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81