Userpilot

JANUARY 9, 2023

And it’s key to ensuring users continue exploring the tool. Onboarding screens are great for driving users to the Aha moment. This is especially true when they’re used during signup to show dashboard screenshots, positioning messages, etc. Fullstory uses its first screen to collect user data.

Customer Experience 98

Customer Experience Analytic Tools Research Software Data Visualization 98

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Start improving user experience and usability with user research. How do usability and user experience differ? Let’s get right to it!

User Testing 97

User Testing Customer Experience Product Research User Experience 97

Userpilot

MARCH 9, 2025

Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. Survey results dashboard in SurveyMonkey. Dashboard example in Hotjar.

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

SEPTEMBER 23, 2022

They’re also great to gamify the product experience, which psychologically motivates people to push through difficulty or confusion. Blank states are the empty areas in your product dashboard that usually appear when someone uses your product for the first time and hasn’t completed any actions yet.

Customer Experience 97

Customer Experience User Testing User Experience Data Visualization 97

Userpilot

OCTOBER 1, 2022

Notification UX is critical for the success of your communication strategy and customer experience. In fact, a bad notification user experience can ruin the whole product for the user and even cause churn. Let users have more granular control over your app’s notifications. What are notifications?

Customer Experience 98

Customer Experience User Testing User Experience Customer Feedback 98

Userpilot

MAY 18, 2023

UX deals with a user's interactions with specific aspects of your product, while CX is broader and covers all customer engagements with your brand. TL;DR The user experience (UX) is the sum of a user's thoughts, impressions, and feelings as they interact with specific aspects of your product.

Customer Experience 98

Customer Experience User Testing Analytic Tools Feedback Software 98

Userpilot

AUGUST 10, 2022

You will also detect crucial friction that hinders the user experience while analyzing numerous customer touchpoints. You can collect consumer insights by gathering passive and active user feedback. Ask customers to rate how they feel about their experience with feature X and remove the friction if spotted.

Data Visualization 98

Data Visualization Customer Feedback User Testing Customer Experience 98

Userpilot

SEPTEMBER 29, 2022

This data makes it easier to optimize product features and improve them to better the user experience. Ultimately, growth engineering enables SaaS companies to iterate quickly, experiment with possible new solutions, and implement major or minor user experience improvements. Growth hacking vs. growth engineering.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

DECEMBER 7, 2022

You can also use them to collect qualitative data , just like in user interviews. Feature flagging is a practice of disabling UI elements to see how they impact user experience. Userpilot allows you to track product usage, visualize feature engagement with heatmaps and collect user data. User interviews.

User Testing 98

User Testing Feedback Software Analytic Tools Research Software 98

The Product Coalition

JUNE 3, 2021

Check out the 10-minute video version of this blog post. This blog post maps mental models (now there’s meta for you). Dashboards of user behavior summarizing trends. Usage dashboards are maps that influence what we measure but also how we iterate. Prefer watching your insights? Executives are pushing urgency.

Feedback Software 178

Feedback Software Data Visualization Research Software User Testing 178

Product Talk

FEBRUARY 14, 2024

We were so inspired by Tali’s enthusiasm that we just had to share her story here on the Product Talk blog. Tali was so excited to share her experience with opportunity solution trees, she led a workshop at UXDX in Dublin. Do you have your own Product in Practice you’d like to share? You can submit your story here.

Analytic Tools 273

Analytic Tools Research Software Product Research User Testing 273

Userpilot

MARCH 30, 2025

Things seem great initially, but soon enough, you see your analytics dashboard showing a constant decline. Many product teams know this feeling: mobile user retention is dropping, even after big updates and splashy feature releases. Frequent app crashes: Technical glitches or slow load times disrupt the user journey.

Analytic Tools 52

Analytic Tools Feedback Software Customer Experience User Testing 52

The Product Coalition

SEPTEMBER 29, 2022

Some examples are: Dashboards are cluttered Or the insights are too superficial No option to drill down into data Insights aren’t adjusted to the user’s role For deep analysis, data export to Excel is the only (time-consuming) option 3. With view-only, static dashboards, customers have no control over the insights they can extract.

Analytic Tools 126

Analytic Tools Data Visualization Research Software User Testing 126

The Product Coalition

JULY 13, 2022

They combine quantitative and qualitative data to help businesses understand the big picture of their user experience. As the name implies, FullStory auto logs all aspects of users’ interactions such as scroll, swipe, click, and pageview. The dashboard’s widget wizard contains a library of pre-configured dashboards.

Data Visualization 131

Data Visualization Analytic Tools Feedback Software Reporting Tools 131

UserVoice

JULY 28, 2017

Stay focused on the metrics that are closely related to your goals to avoid unnecessary implementation effort and dashboard clutter.” Kerry Rodden, a User Experience Researcher at Google says in a blog post on Google Ventures’ blog. Do you really need to track them over time, or is a current snapshot sufficient?

Data Visualization 252

Data Visualization User Testing Customer Experience Reporting Tools 252

Userpilot

APRIL 16, 2024

Understanding how end-users interact with your product is crucial to identifying user experience bottlenecks. It also helps identify better ways to engage users. When combined with product analytics , end-user behavior monitoring can help you boost product usage and retention rates. Book a demo now to get started.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

JULY 14, 2024

They don’t just crunch numbers; they translate their findings into clear and compelling stories through reports, dashboards, and presentations. BI Analyst (3-5 Years) : You’ll take on more responsibility for independent data analysis, report creation, and dashboard development.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Intercom, Inc.

DECEMBER 12, 2018

Intercom’s blog is the growth engine that powers much of Intercom’s marketing and it in turn is powered by WordPress. WordPress lets users build everything from blogs to full-blown websites with 100s of themes to choose from. WordPress – CMS. In fact, WordPress powers over 32% of all the websites on the Internet.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Userpilot

OCTOBER 31, 2024

Product analytics tools : Platforms that allow you to track and analyze user interactions within a product to help you optimize the user experience and improve product performance. Try Userpilot’s Product Feedback Software to Optimize Your User Experience Get a Demo 14 Day Trial No Credit Card Required 2.

Feedback Software 52

Feedback Software Data Visualization Analytic Tools Research Software 52

Userpilot

JULY 23, 2024

Some of its key features include: Custom dashboards : You can effortlessly create custom dashboards to track metrics relating to your in-app product marketing campaigns, such as feature adoption rates , activation rates , upsell rates, etc. Track product growth metrics with a custom Userpilot dashboard. The MailChimp Dashboard.

Analytic Tools 105

Analytic Tools Research Software Data Visualization Reporting Tools 105

The Product Coalition

OCTOBER 8, 2023

User Experience (UX) Creating an intuitive and user-friendly interface is vital to engage users effectively. The user experience encompasses how users interact with the platform, access predictions, and customize their settings. A seamless and enjoyable user interface encourages user retention.

Data Visualization 143

Data Visualization Reporting Tools Feedback Software Customer Feedback 143

Userpilot

JUNE 20, 2023

So let’s see how you can collect customer feedback for analysis and understand user sentiment to improve the user experience. TL;DR Survey analytics is the process of interpreting user feedback from surveys to gain actionable insights and identify improvement opportunities. What is survey analytics?

Data Visualization 96

Data Visualization Analytic Tools Product Research Feedback Software 96

Userpilot

NOVEMBER 21, 2023

TL;DR Hubspot’s product analytics software provides you with reports and dashboards for tracking your marketing campaigns. Designed primarily as a marketing dashboard, this tool is great for understanding your traffic sources and page performance. Unlock marketing insights with Hubspot’s easy-to-use dashboard.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Onboarding KPIs 105

Userpilot

APRIL 13, 2022

UX click tracking helps you understand how users engage with your web app — what UX elements they find enticing, what part of a feature seems challenging to interact with, etc. In a nutshell, UX analytics gives you data on user experience to recognize obstacles in the user flow and fix them. Go to the Userpilot dashboard.

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Customer Feedback 98

Userpilot

MAY 27, 2024

The overall user experience. Promoting new features to your users with Userpilot. For example, include product tours , blogs, FAQs, video tutorials , etc. This includes regularly monitoring product analytics metrics to measure progress and visualizing data using analytics dashboards to draw valuable insights.

Data Visualization 105

Data Visualization Product Research User Testing Customer Experience 105

eG Innovations

JULY 2, 2021

For additional information, you might like to read Barry Schiffer’s blog on this functionality [link] or the documentation on Remote Control Actions [link]. We’ve got a popular blog post about helpdesk integration considerations available: Service and Help Desk Automation Strategies | eG Innovations.

Analytic Tools 105

Analytic Tools Reporting Tools Data Visualization Customer Experience 105

Userpilot

AUGUST 5, 2023

The actionable insights from the analyses will help you better understand the user journey, improve your company’s bottom line, and optimize the user experience. Below is an example of a feature analytics dashboard by Userpilot. Feature analytics dashboard in Userpilot. Google Analytics dashboard.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 98

Userpilot

FEBRUARY 19, 2025

In this blog post, well break down Pendos pricing structure, expose its hidden costs, and compare it to a better alternative: Userpilot. Pendo is a software that helps businesses understand user behavior, collect feedback, and drive feature adoption. Personalize user experiences. Enhance mobile experiences.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

SEPTEMBER 28, 2022

The algorithms ‘learn’ about user behavior patterns and all the adjustments to the user experience happen automatically. To comply with legal requirements, you need to store user data securely. As a result, the solutions are ready and present themselves at the exact moment the user experiences the need.

Data Visualization 98

Data Visualization Feedback Software Customer Experience Customer Feedback 98

Userpilot

MARCH 31, 2023

How can product managers leverage event analytics to gain insights necessary to build valuable and delightful user experiences? TL;DR In product management , event analytics tracks and analyses user engagement with different aspects of your product. Features & Events dashboard in Userpilot. Want to see how?

Data Visualization 95

Data Visualization Analytic Tools Events Feedback Software 95

Userpilot

SEPTEMBER 8, 2024

Many companies choose Mixpanel A/B testing to run their product experiments. To help you make a decision, in this blog, we will go over the specifics of A/B tests in Mixpanel, uncover its pros and cons, and introduce you to a better alternative. There are three main ways to visualize your A/B testing metrics with Mixpanel: Dashboards.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

JULY 16, 2024

Here are some ways tech PMs can use and benefit from Userpilot: Create code-free in-app surveys to collect user feedback and make data-driven decisions. Track key product metrics with analytics dashboards. Identify friction points in the user experience using funnel analysis and path analysis.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Userpilot

JULY 30, 2023

To improve user retention, you can use Userpilot to execute the following strategies: Offer contextual in-app guidance. Track and analyze user behavior. Segmenting existing customers to personalize user experiences. NPS analytics dashboard. Use path analysis to remove friction points. What is customer acquisition?

Customer Experience 98

Customer Experience Customer Feedback User Testing Data Visualization 98

Userpilot

NOVEMBER 22, 2023

Unify your data to deliver better customer experiences : You can combine data using the flexible and customizable HubSpot marketing dashboards to see the initiatives that yield the best results for your business. For instance, the dropdown menu will show the names of specific blogs or landing pages where the CTA is.

Data Visualization 102

Data Visualization Analytic Tools Customer Experience Customer Feedback 102

Userpilot

FEBRUARY 15, 2023

In the blog, we look at 4 well-known product analytics tools, their pros, cons, and most suitable applications. Analytics software is an application that enables you to collect user behavior data , filter it, and analyze it. 1-hour delay for the analytics to appear on the dashboard. What is product analytics software?

Analytic Tools 98

Analytic Tools Data Visualization Feedback Software Reporting Tools 98

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? Let’s go over how you can effectively use the GSM process to improve your user experience. Originated at Google, the goals-signals-metrics (GSM) process helps a product team create a smooth user experience.

Onboarding KPIs 98

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 98

Userpilot

FEBRUARY 20, 2023

TL;DR Product analytics is the process of collecting and analyzing data about product usage and user behavior. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo Dashboard. How can a product analytics tool help you drive product growth?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98