UX Planet

DECEMBER 18, 2023

Whether you’re a seasoned designer looking to stay ahead of the curve or someone taking the first step into the captivating world of user experience, these recommendations are tailored to inspire, challenge, and ultimately, elevate your skills. Best Resources : Check out the following resources for learning new design skills.

Certifications 98

Certifications Customer Experience Software Review Systems Review 98

The Product Coalition

SEPTEMBER 29, 2020

This could involve writing an eBook, starting a blog, giving a talk, taking part in an AMA, or building your own side project. When talking to your UX designer , remember that they care more deeply about the user experience than how many pitches the sales team makes. Check out our certifications here.

Product Management 187

Product Management Product Manager Data Visualization Weak Development Team 187

The Product Coalition

SEPTEMBER 17, 2020

UX (User Experience) and UI (User Interface) design are, in the grand scope of tech roles, somewhat similar. UX, or User Experience design, was first laid out by Don Norman in his 1988 book The Design of Everyday Things. Check out our certifications here. But they are actually two different disciplines.

UX 169

UX User Testing Product Research Research Software 169

The Product Coalition

SEPTEMBER 24, 2024

So, instead of scrambling to keep up with every update, this approach provides a straightforward path to aligning AI with user needs, making sure the technology evolves alongside product goals. Teams can be much more intentional about how and when to use AI, zeroing in on solutions that enhance the user experience (UX).

Reporting Tools 138

Reporting Tools Artificial Inteligence Data Visualization Research Software 138

Userpilot

JULY 29, 2024

HubSpot offers certifications as part of its marketing materials. You’ll find several Userpilot blog posts covering onboarding best practices , trends, and strategies that seamlessly integrate Userpilot and demonstrate how the platform’s features can help implement specific strategies. Userpilot ’s blog posts.

Research Software 104

Research Software Feedback Software Product Marketing Reporting Tools 104

BrainStation Product Management

DECEMBER 13, 2018

A product management certificate is worth it, and many Product Managers (or aspiring Product Managers) are enrolling in certification programs. Let’s take a closer look at why a product management certification is worth your time. Certification Courses Provide Hands-on Experience. Ready to get started?

Certifications 40

Certifications Reporting Tools Product Management Product Manager 40

The Product Coalition

JULY 2, 2020

Do they not decide how a product should look and how what the user experience should be like? Check out our certifications here. This article was also published on The Product Management Blog. Is a Product Manager not some kind of designer? Well, yes and no. Are you interested in Product Management?

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Weak Development Team Product Management Product Manager Data Visualization 147

Userpilot

MARCH 9, 2025

Usability testing: Observe users as they interact with your product to identify usability issues and collect feedback on user experience. E.g., Identify navigation issues in your analytics dashboard based on real-time user interactions. For example, are you trying to validate a new product idea ?

Research Software 83

Research Software User Testing Analytic Tools Feedback Software 83

Userpilot

JULY 14, 2024

IBM Data Science Professional Certificate) offer structured learning paths for those without a formal degree. Key certifications : Consider the Certified Associate in Analytics (CAA) or the Microsoft Certified: Data Analyst Associate to demonstrate your competency. Their webinars often delve into technical aspects of BI implementation.

Embedded Analytics 98

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 98

Userpilot

AUGUST 6, 2024

Create an omnichannel customer engagement strategy to ensure a consistent experience across all touchpoints. Constantly educate customers through product-led content , certification programs, knowledge bases, and webinars. Constantly monitor customer engagement to identify and address sources of friction in the user experience.

Feedback Software 105

Feedback Software Analytic Tools Data Visualization Customer Feedback 105

Userpilot

DECEMBER 3, 2022

TLDR; UX design includes all of the elements a user encounters when interacting with your brand online. User experience is important because good UX gives you a competitive advantage, leads to more positive interactions , and increases your conversion rate. Why is user experience important? What is UX design?

Feedback Software 98

Feedback Software Research Software Analytic Tools User Testing 98

Userpilot

JULY 16, 2024

Consider industry certifications like Certified Scrum Product Owner (CSPO) or Certified Associate in Product Management (CAPM) to upskill yourself. Gain exposure and hands-on experience through junior roles in software development. Identify friction points in the user experience using funnel analysis and path analysis.

Analytic Tools 111

Analytic Tools Research Software Data Visualization Feedback Software 111

Userpilot

AUGUST 19, 2024

TL;DR This is a professional who improves the usability and user experience of digital products by analyzing user behavior , conducting tests, and providing recommendations. A UX consultant assesses and refines digital products to ensure they are user-friendly and meet business objectives. Let’s get started!

Consulting 52

Consulting Data Visualization Analytic Tools Research Software 52

Userpilot

JULY 16, 2024

Hopstack’s differentiator is its exceptional user experience. Users have complete control over their interface, which makes ClickUp the preferred tool of many. Dock gets a competitive advantage by focusing on a specific market segment. ClickUp achieves product differentiation through customization. Ahref’s video academy.

Differentiation 111

Differentiation Analytic Tools Research Software Feedback Software 111

Userpilot

AUGUST 17, 2024

A product support specialist handles inquiries, resolves technical problems, and ensures a smooth user experience. To excel, leverage resources like books (e.g., “The Effortless Experience”), webinars (Userpilot, Zendesk), blogs (Userpilot Blog, Zendesk Blog), and podcasts (“The CX Cast”).

Analytic Tools 52

Analytic Tools Feedback Software Research Software Onboarding KPIs 52

Userpilot

AUGUST 19, 2024

To excel, leverage resources like books (e.g., “Don’t Make Me Think”), webinars (Userpilot’s “The Ultimate User Onboarding UX Guide”), blogs (Userpilot Blog, Mixed Methods), and podcasts (“UI Breakfast”). Looking to improve the user experience of your product?

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 19, 2024

TL;DR This is a professional who blends user experience design with business goals to create cohesive digital products. A UX strategist conducts user research , creates user personas, and maps out user journeys to optimize user onboarding and increase product adoption. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 24, 2024

A UI designer creates the visual aspects and interactive elements of digital products, collaborating closely with UX designers to ensure a cohesive and engaging user experience. They design the layout, visual elements, and interactive features to ensure the product is user-friendly and aesthetically pleasing.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 24, 2024

Essential tools for associate product managers include Userpilot for user product management, Monday for project management, Zendesk for CX, etc. Data-Driven Decision Making : Use analytics tools to track product performance and user engagement and identify areas for improvement. Leverage insights from data analytics.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 29, 2022

Customer training examples: Hubspot’s training & certification academy and Kommunicate’s in-app customer training. Combine all valuable resources in an on-demand resource center that users can access within the app. Hubspot’s customer training and certification program. Details in the article). What is customer training?

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Userpilot

JULY 24, 2024

They do this by figuring out what users need, creating easy-to-use designs, and working with different teams to make it all happen. CX designers work collaboratively with product managers, developers, and marketing teams to ensure a cohesive and engaging experience across all touchpoints. Want to learn more?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 21, 2024

They collaborate with cross-functional teams to ensure designs align with business goals and user needs, focusing on optimizing the user experience and staying current with design trends and technologies. Interested in enhancing user onboarding and engagement? Book a demo today! What does a product design manager do?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

The Product Coalition

JULY 10, 2020

User experience, sales, marketing, design, tech…they all have to be geared towards making something that your users will love. Check out our certifications here. This article was also published on The Product Management Blog. As a Product Manager, it’s your responsibility to align your teams to one common goal.

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Product Research User Testing Customer Experience Research Software 116

Userpilot

AUGUST 28, 2024

TL;DR A UX consultant improves the usability and user experience of digital products by analyzing user behavior, conducting tests, and providing recommendations. In the SaaS industry, they optimize user flows , increase engagement, and ensure seamless feature integration, working closely with product managers and developers.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 24, 2024

This guide will introduce you to the best resources available for experience strategists, providing you with a curated selection of valuable materials to enhance your skills and knowledge. TL;DR This is a professional who designs and optimizes user experiences across various touchpoints to enhance customer satisfaction and engagement.

Data Visualization 52

Data Visualization Analytic Tools Research Software Customer Experience 52

Userpilot

AUGUST 19, 2024

A customer advocate focuses on understanding user challenges, gathering feedback , and collaborating with internal teams to enhance the user experience. Essential tools for customer advocates include Userpilot for user onboarding and feedback collection, Zendesk for CX management, and Asana for project management.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 28, 2024

TL;DR A UX strategist blends user experience design with business goals to create cohesive digital products. In SaaS, they optimize user onboarding , increase product adoption, and ensure seamless feature integration, working closely with product managers and developers. Let’s dive in!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

JULY 25, 2024

TL;DR This is a professional responsible for creating user-friendly and visually appealing designs for digital products, focusing on the overall user experience (UX) and user interface (UI). Here are some top recommendations for books, webinars, podcasts, and blogs that every product designer should explore.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 21, 2024

TL;DR A UX designer, or user experience designer, focuses on enhancing user satisfaction by improving the usability , accessibility, and pleasure provided in the interaction between the user and the product. This guide will provide you with a comprehensive overview of the path to becoming a successful UX designer.

Research Software 52

Research Software Analytic Tools Feedback Software Data Visualization 52

Userpilot

JULY 21, 2024

Gain practical experience through internships at tech companies, design firms, or startups where you can work on real projects and build a strong portfolio. UI designers have a variety of tools to streamline their workflows and create exceptional user experiences.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Userpilot

JULY 24, 2024

To excel, leverage resources like books (e.g., “Outside In”), webinars (Userpilot, CXPA), blogs (Userpilot, CX Journey ), podcasts (“The CX Cast”), and certifications (Certified Customer Experience Professional (CCXP), Association of International Product Marketing and Management (AIPMM) certifications).

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

The Product Coalition

AUGUST 7, 2020

It might also involve working more closely with your designers to make sure the user experience is designed in a way that will delight customers, as well as being functional, if your goal is to foster a loyal customer base who repeatedly choose you over competitors. Check out our certifications here. Looking for a good read?

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Product Management Product Manager Feedback Software Customer Experience 143

Userpilot

MARCH 3, 2022

Product management certificates are not likely to give you an advantage and may highlight a lack of experience. The most common mistakes in product manager resumes include not focusing on achievements, not using the PM jargon, not presenting the PM skills, and prioritizing qualifications over experience. The short answer is no.

Data Visualization 98

Data Visualization Analytic Tools Technical Advisors User Testing 98

Userpilot

JULY 21, 2024

To excel, leverage resources like books (e.g., “The User Experience Team of One”), webinars (Userpilot, Nielsen Norman Group), blogs (Userpilot Blog, Nielsen Norman Group), podcasts (“User Defenders”), and certifications (Nielsen Norman Group UX Certification, User Experience Research and Design Specialization).

Research Software 52

Research Software User Testing Product Research Analytic Tools 52

Userpilot

JULY 21, 2024

Then, you can pursue specialized certifications and gain experience through internships or customer success roles. CX product managers can leverage a variety of tools to excel in their roles: Userpilot provides valuable insights into user journeys, while Monday.com and Jira Software aid in project and product management, etc.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

JULY 21, 2024

TL;DR This is a professional who focuses on creating intuitive and engaging product interfaces that enhance user experiences. They optimize user flows, develop interactive prototypes, and collaborate with UX designers, developers, and product managers to ensure cohesive design implementation. Let’s get started!

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

Userpilot

AUGUST 17, 2024

To excel, leverage resources like books (e.g., “The Effortless Experience”), webinars (Userpilot, ClientSuccess), blogs (Userpilot Blog, Help Scout Blog), and podcasts (“Call Center Helper”). Help Scout Blog : The Help Scout Blog focuses on customer service, support, and experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52