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10 Best Customer Success Courses and Training Programs for Customer Success Managers

Userpilot

Whether you’re looking to train your team to engage customers or make a career leap as a customer success manager (CSM), different types of customer success courses and certifications are the closest to the formal education you can get. But, how do you know which certifications or training programs are the best for you? Price: $800.

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16 Best Product Marketing Campaigns To Inspire Your Own

Userpilot

HubSpot offers certifications as part of its marketing materials. You’ll find several Userpilot blog posts covering onboarding best practices , trends, and strategies that seamlessly integrate Userpilot and demonstrate how the platform’s features can help implement specific strategies. Userpilot ’s blog posts.

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How to Become a Product Marketing Manager [+Tools and Resources]

Userpilot

Certification : You will then need to get certified as a product marketing manager. The main certificates include the Meta Marketing Professional Certificate, Certified Digital Marketing Professional (CDMP), and others. Certification : You will then need to get certified as a product marketing manager.

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How to Become a Customer Insights Manager [+Tools and Resources]

Userpilot

Best tool for inbound marketing and sales – HubSpot : HubSpot offers a suite of tools for marketing, sales, and customer service. CompTIA Analytics Analyst (CSA+) : This certification validates your foundational knowledge of data analysis concepts, data mining, and data visualization.

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Best Resources for Retention Specialists

Userpilot

To excel as a retention specialist, utilize resources like books, webinars, blogs, and podcasts on customer success, churn reduction, and user engagement. HubSpot : The HubSpot blog is a well-rounded resource that covers various aspects of customer retention, from inbound marketing to customer service.

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How to Become a Growth Product Manager [+Tools and Resources]

Userpilot

Lastly, to further cement your growth product management credentials, consider pursuing suitable certifications. For example, Google Analytics Certification by Google Analytics Academy and Product Management Certification by Product School are both highly valued. What skills should a growth product manager have?

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Best Resources for Customer Success Analysts

Userpilot

To excel, leverage resources like books (e.g., “Customer Success”), webinars (Userpilot, Gainsight), blogs (Userpilot, Gainsight), and podcasts (The Customer Success Podcast). Best blogs for customer success analysts These blogs offer regularly updated content on customer success best practices , case studies, and industry news.