Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. Transcript.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said   What BigCorp demands, BigCorp gets.  Hitting

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mironov Consulting

AUGUST 8, 2017

I see much broader wins: Our technical teams often make the “I am the user” mistake: we unconsciously assume that the people at the other end of our software are just like us. Being more specific also gives us an opportunity to connect our teams emotionally to our (ahem) users. You say potato, I say WTF. Bonus points for clarity.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

ProductPlan

MARCH 18, 2022

For this reason, product teams need to develop a process for idea management. But grappling with the influx of ideas and instituting a system to handle them is essential because they sometimes have much to offer, even if it’s not right at the moment. But coming up with ideas is the easy part. There are no guarantees.

Idea Management 105

Idea Management Feedback Software Systems Review User Testing 105

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Research Software Development Team Review 76

Mironov Consulting

JUNE 28, 2018

Long Sales Cycles, Weak Attribution, Few Data Points. From social team: “4500 likes and retweets of our latest post!” ” “Our Silver package is the best fit for mid-sized manufacturers using these two CAD/CAM systems…”) Sales teams love when we point them toward the right customers.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Mironov Consulting

JULY 27, 2023

 Sales teams inundate us with urgent-but-repetitive ‘does product X do thing Y?’ 1] “Product Needs to Help Sales Close Major Deals” Enterprise sales teams are paid, rewarded, promoted, and measured on closing individual (big) deals.  So   “ BNP Paribas is the largest bank in France.  We

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Mironov Consulting

APRIL 15, 2023

On either side, it’s easy to assume bad intent or have this get personal.  Almost  (Hint: replacing everyone on those teams doesn’t seem to fix the problem.)  But if we see this as a systemic problem, it can be less about individuals.  More What Does That Have To Do With Chocolate Cake?

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Reveal

AUGUST 24, 2022

Banking CRM Crypto Education Finance Healthcare Insurance IT Manufacturing Real Estate Retail Supply chain Telecommunications Security Logistics and delivery Marketing Airlines Hospitality Weather forecast Agriculture SaaS Government Sports. Banking : Deliver great benefits to customers and employees alike. See Reveal in Action.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. We always talk about the “Build – Measure – Learn” loop of lean product development.

Research Software 111

Research Software Feedback Software User Testing Product Research 111

Userpilot

OCTOBER 4, 2022

It’s a linear, top-down approach, whereas growth loops are closed-loop systems where the process generates new inputs by design. Funnels aren’t enough to drive product growth because they create functional silos within teams, they’re expensive and time-consuming to constantly feed since they only flow in one direction.

Customer Experience 94

Customer Experience User Testing Onboarding KPIs Software Review 94

The Product Coalition

MAY 18, 2016

I did what I should have, and was not bad at it, as numbers and analysis are not hard for me, but besides, I couldn’t say that I really enjoyed it. My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. It’s a tough job, but worth it!

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

PMLesson's Ace the PM Interview

MAY 22, 2021

Not only do you need to demonstrate your technical prowess and experience with designing complex systems, you also need to showcase your soft skills in people management. Managing Individuals How do you run 1:1s with your team? How do you handle poor performers? What questions do you ask candidates who want to join your team?

Engineering 52

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Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Engineering Teams Focus On Overall Productivity. Agile development teams think about productivity in terms of overall velocity metrics and backlog/roadmap commitment. Sales lives in a different world.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

UX Studio: Product Management

JANUARY 11, 2022

This time, our UX experts reviewed dozens of Webdesign Wien companies to list the best Austria webdesign agencies to partner with in 2022. Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. This is our fantastic UX team.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Userpilot

DECEMBER 19, 2022

Product teams can use Userpilot to create notifications within minutes without writing a single line of code. They’re great for sending payment reminders, announcing an upcoming sale, discounts and promo messages, system maintenance, and downtime announcements. This is a great way to engage users with your support team.

Feedback Software 87

Feedback Software Reporting Tools User Testing Software Review 87

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

This is especially true if you're looking to join the technical program management team. Those TPM candidates with a much deeper technical acumen will probably be better suited for the Infrastructure team. These are system design , program sense , and cross-functional partnerships. Read more about System Design for TPMs here.

Technical Review 52

Technical Review Feedback Software Systems Review User Testing 52

Reveal

AUGUST 31, 2022

Banking CRM Crypto Education Finance Healthcare Insurance IT Manufacturing Real Estate Retail Supply chain Telecommunications Security Logistics and delivery Marketing Airlines Hospitality Weather forecast Agriculture SaaS Government Sports. Banking : Deliver great benefits to customers and employees alike. See Reveal in Action.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Modus Create

MAY 31, 2021

API is the backbone of the eCommerce industry and plays a vital role in the IT, banking, finance, insurance, computer hardware/software, telecommunications, retail, and healthcare industries. This involves setting up the API systems, creating and running the test suites, which can be challenging. System Integration.

Reporting Tools 40

Reporting Tools User Testing Product Research Testing 40

Product Solving

AUGUST 26, 2020

Hiten Shah said it nicely on Twitter recently: Hiten Shah @hnshah Friction is the keyword in product development. From hurting your users, to affecting other parts of your product, to collapse of an entire system, sometimes friction is what holds everything together. Over time, credit cards became ubiquitous. so they thought.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Userpilot

MAY 13, 2021

It’s what helps teams build great product experiences. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Instead, it focuses on: How digital teams take action and the insights needed to understand the actions’ impact. Conclusion.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Business of Software Conference

AUGUST 1, 2019

And I’m pleased to say that Warburg Pincus participated in solely funding half of what became Veritas Software which enabled data management across infinitely extensible networks and then BEA systems which became the go to platform for transactional applications, moving from client server to Internet distributed systems.

Analytic Tools 10

Analytic Tools Reporting Tools Enterprise Software Review 10

Userpilot

JUNE 14, 2021

How would you react if you noticed money was missing from your bank account but you didn’t receive a payment confirmation? This is due to the Zeigarnik Effect : people are more motivated to complete a task when it looks like they are closer to the finish line. I would probably panic for a second. Automated NPS reply to promoters.

Feedback Software 52

Feedback Software Analytic Tools Strategy Marketing 52

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. We lost some of our functionality as a tool due to API changes.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

MAY 21, 2020

In this informative BoS Talk, Alex Yang and Elpie Bannister take us through the Simprints’ method of finding, hiring, nurturing, and developing top talent and explain a few of the processes they had to go through to hone this skill. How do you still manage to assemble a superstar team before you dive in.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. Most important in the enterprise space is our sales team. No coincidence.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. We lost some of our functionality as a tool due to API changes.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. I graduated with a degree in finance, I didn’t want to work at a bank. And it became quickly overwhelming for us to have so many products with a small team. Mark Littlewood Fantastic.

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40

The Product Coalition

JUNE 21, 2021

Many worked from home on tasks ranging from organising team activities via Slack, analysing data and collaborating on documents via Google Docs, to discussing strategies via Microsoft Teams and coaching clients via Zoom. Motor: Weakness in how one can control their muscles, bones and joints.

Research Software 157

Research Software Data Visualization Software Review Technical Review 157

Intercom, Inc.

MARCH 29, 2022

You’ll hear from the product managers that led the ideation, planning, and development of these products, and get their unique insights into the ways each of them can uplevel your customers’ experience with your company. So when you see a spike in demand, you can meet it, no matter what size your team is. “We We’re here for you.”

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

UX Planet

FEBRUARY 13, 2024

Bertrand Russell Think about a company deciding whether to build banking software in-house or use an experienced and existing third party to build and manage their banking app. Due to the design, Chicago is flexible, and different areas could be repurposed. Systems are made both naturally and by design.

Research Software 94

Research Software Customer Experience User Testing Systems Review 94

eG Innovations

JULY 26, 2022

The SRE (site reliability engineering) movement is helping craft modern digital systems that are engineered for resilience to failures. Ensuring a great user experience is a team sport. Real user monitoring is a mission-critical tool for every modern digital team. Failures are a fact of life. Signals #1, #2 and #3 (i.e.

Data Visualization 64

Data Visualization Reporting Tools Analytic Tools Customer Experience 64

UX Planet

FEBRUARY 26, 2024

In reality, none of the reasons that promote this practice have any scientific basis, in the sense that no one has ever bothered to conduct a study to determine whether speculative work is a valid system for evaluating a candidate. Why other businesses do not ask for a design challenge and still their design teams succeed?

Research Software 98

Research Software Feedback Software User Testing Data Visualization 98

Userpilot

NOVEMBER 11, 2020

Hence: team Userpilot has put together the ultimate guide to product adoption and onboarding terminology! They are proactively helping you to sell more by referring your service to their own contacts; giving you five-star reviews; and sharing your content with the public. A bank of unread Notifications , if applicable.

Onboarding KPIs 126

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 126

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom.

User Testing 143

User Testing Banking Customer Experience Technical Review 143