Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. The second is to use proactive engagement strategies and contextually relevant messaging. Inefficient customer service is one of the main reasons why customers leave their banks or financial tools.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

The Product Coalition

JUNE 26, 2023

Many have a well-defined AI strategy and have made considerable progress. However, the emergence of generative AI presents an opportunity for these enterprises to revisit their AI strategies and plans. Remember that we are still in the nascent stages of generative AI technology. The risk of falling behind is real.

Generative AI 131

Generative AI Customer Communications Reporting Tools Technical Review 131

UX Planet

JANUARY 10, 2025

Behavioral science and persuasive techniques can offer valuable insights and practical strategies to bridge the gap between intention and action. Understanding the Basics of Behavioral Influence Understanding why saving is so hard is essential before looking into strategies. 12,000 per year) into smaller, manageable chunks (e.g.,

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

The Product Coalition

JULY 8, 2021

It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. NLP combines two other technologies: natural language understanding (NLU) and natural language generation (NLG). However, NLP technology opens up new opportunities for customer service enhancement.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

Intercom, Inc.

FEBRUARY 26, 2018

It’s even harder if you don’t know all of the armies on the field, their strategies and weapons, or even who’s a friend and who’s a foe. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. Basic technology execution is becoming easier too.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

The Product Coalition

OCTOBER 4, 2023

In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). By integrating DEX technology into their processes, they can assure their customers of a higher level of security and transparency.

Technical Review 136

Technical Review Finance Customer Experience Banking 136

Intercom, Inc.

AUGUST 1, 2019

This week, I invited Michael to come on the show and tell us about their growth strategy. Tara: You definitely had relevant expertise, but I really love that you made the transition from the traditional industry (on Wall Street) to tech. They understood technology, and they had a unique respect for regulatory and compliance.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

The Product Coalition

SEPTEMBER 2, 2021

Source: Executium on Unsplash During these tough economic times, many financial innovations were born as the crisis demanded shifts in current business strategies and consumer journeys. These fintech companies and startups have earned a spot on this list due to their impressive technology and socially conscious approaches to finance.

Analytic Tools 115

Analytic Tools Data Visualization Artificial Inteligence Startups 115

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. What is fintech?

Research Software 136

Research Software Feedback Software Reporting Tools Data Visualization 136

Mind the Product

MARCH 29, 2020

Since #mtpcon Singapore 2019 Mind the Product has been on a mission to support the continuing growth of the AsiaPac tech community. While it may be growing, Product in APAC is still different from the West, in no small part due to the cultural differences between the regions. Cultural Differences and Conflict Avoidance.

Product Research 218

Product Research Research Software Feedback Software User Testing 218

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. He doesn’t have a technical background and currently works in a different domain. I realized this only as my friend and I talked through strategies he might try. Strategies to switch into product management.

Technical Review 166

Technical Review Product Management Product Manager Research Software 166

Sachin Rekhi

JUNE 1, 2017

This overall strategy of balancing exploration to gather new information and exploitation to reap the highest known rewards applies well beyond this theoretical gambler problem but also is the essence of the strategy I've employed to navigate my own career and find my passion/skill/opportunity fit.

Technical Review 121

Technical Review Software Review Research Software Reporting Tools 121

Alchemer Mobile

APRIL 28, 2020

USAA put their members first by returning a large portion of insurance premiums to members due to reduced mileage. Their data revealed members driving less due to stay home orders, so they’re offering a 20 percent credit on two months of premiums to everyone. Another bank doing it right with empathy! ? JimMarous ? ? rshevlin ?

Customer Communications 147

Customer Communications Customer Feedback User Testing Customer Experience 147

Intercom, Inc.

JULY 11, 2018

Let’s look at some jobs that, like boredom during a commute, have stuck around for years, through hundreds of technological advances. People wanted to leave nice reviews, and tips for other travellers…. Making things people want involves understanding a longstanding human or business need and then using technology to: Remove steps.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines).   Hiring an outside team for a little while to build out test coverage might be smart.  But

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mind the Product

JANUARY 21, 2020

If you work alongside Bristol-based product strategy and UX consultant Joe Leech then chances are you’ll also work alongside his dog Little Dude. I might do a review of the product itself, to understand what’s happening. Joe contrasts this with high street banks, where staff typically have little autonomy.

Banking 168

Banking Weak Development Team Workshop Customer Experience 168

The Product Coalition

JANUARY 27, 2024

There’s a clear distinction between technical and business-oriented roles, as well as between those focused on B2C and B2B markets. Product-Led strategy: User-Centric Approach, Customer-Centric Metrics Focus on self-service onboarding and scalability. Sales-Led strategy: Sales-Centric Approach. For example.

Feedback Software 145

Feedback Software Analytic Tools Onboarding KPIs B2B 145

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. The passion behind Erste Group’s customer-centric strategy. George” is the name of Erste Bank’s web and mobile app. And George Labs is the digital banking business unit of Erste Group.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 149

Artificial Inteligence Data Visualization Analytic Tools Research Software 149

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals.

Customer Experience 100

Customer Experience Artificial Inteligence Data Visualization User Testing 100

Intercom, Inc.

JANUARY 10, 2019

On the heels of our 2018 retrospective, we decided to take a look at what product themes and technology are likely to define the year ahead. I think bots are going to be a massive success as a technology. Bots are great at things that are suitable for computer calculations, like when your next bill is due. Short on time?

User Testing 143

User Testing Banking Customer Experience Technical Review 143

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. Bank-level security for user data. Rapid technological advancements impacting features.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Mind the Product

DECEMBER 12, 2017

Startups, small and mid-size companies are becoming more technologically sophisticated. Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. But this competitive advantage is small.

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

Mind the Product

NOVEMBER 4, 2016

The design studio of Swedish bank Nordnet is very specific about why when and how they meet, says Coward. Monthly pet peeves – every month the design team gets together with the bank’s marketing team and talk about solving problems and the constraints and difficulties of working within a banking environment. 5 Key Team Habits.

Research Software 165

Research Software Banking User Testing Feedback Software 165

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? Fireart engineers have vast expertise and domain knowledge in fintech, health tech, marketing and advertising, telecommunications, eCommerce and retail, and many other business sectors. It’s likely your mobile device.

Research Software 119

Research Software Feedback Software Artificial Inteligence User Testing 119

ProductPlan

SEPTEMBER 8, 2021

How did Amazon’s product strategy fare during the pandemic? Short answer: Amazon’s product strategy example lead the way). Amazon’s product strategy example has rewritten the book on convenience, easy access, and speed, and in doing so, embedded itself in the daily lives and routines of consumers. Britannica.com ).

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. For me, two thoughts occurred.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

Mironov Consulting

APRIL 12, 2020

You might decide that some meetings and group activity can be handled differently, such as commenting individually on docs instead of scheduling collective reviews. Can your company drop-ship tech or supplies? If you can, make extra time to review their work and coach them through tough assignments.

Customer Experience 140

Customer Experience Reporting Tools Technical Review Transportation 140

The Product Coalition

OCTOBER 27, 2020

Overall, NAB’s API is surprisingly good for a bank. Sample code is provided in multiple languages/technologies: json, curl, java. Going Live to Production I didn’t go down the path of getting production access due to time constraints on my part. Easy to follow, easy to get started. Language is one of being product-led?—?“register,

Software Review 158

Software Review Research Software Technical Review Naming 158

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s  An incremental paid user or paid transaction is 95% margin after sales commissions and a small set-aside for technical support. [If  Averaging 2.5  Not for the faint of heart.  But

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mind the Product

AUGUST 19, 2019

Anomaly detection is used to identify suspicious bank transactions or fake accounts. You forget that your dataset also includes December and Christmas holidays that skew your data due to unusual user activity and behaviour. People often get lost when you’re going into too many technical details, keep it simple and high-level.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

UX Studio: Product Management

NOVEMBER 24, 2020

The top projects worth mentioning are OTP bank mobile application testing, Microsoft Sharepoint benchmarking tool development, and mobile application creation for Starbucks Russia. Due to the recent global restrictions, we have developed a framework for effective remote collaboration, enabling us to work with clients from various time zones.

Product Research 116

Product Research Research Software Software Review Technical Review 116

Mind the Product

SEPTEMBER 6, 2018

Make friends with the field : It works like a bank account, which means you will have to invest in these relationships before you get to use them. Scale can come in many different shapes and forms, and typically falls into the following categories: technology, people, process. Product Management Hacks – Ways to lay the Foundation.

Enterprise 180

Enterprise Customer Feedback Customer Experience Reporting Tools 180

The Product Coalition

DECEMBER 14, 2019

A new generation of financial services needs the incorporation of technology innovation. Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application? Intellectsoft offers world-class FinTech solutions and Blockchain financial technologies.

Analytic Tools 80

Analytic Tools Research Software Software Developers Software Development 80

Sachin Rekhi

JUNE 16, 2019

I've long found myself unsatisfied with the conventional discourse of what leadership is supposed to look like in Silicon Valley technology companies. Sets the overall vision and strategy of the company and communicates it to all stakeholders. Makes sure there is always enough cash in the bank.

Technical Review 150

Technical Review Leadership Systems Review Banking 150

The Product Coalition

AUGUST 24, 2021

Many venture capital firms were interested in investments at comparatively high valuations in technology companies available around that era. Investment banking firms, substantially benefiting from initial public offerings (IPO), strongly encouraged investments into the technology sector. Quarterly U.S.

User Testing 157

User Testing Development Customer Experience Product Research 157