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Run Less Software

Intercom, Inc.

The same is true in software. In this battle, I’ve found a secret weapon hidden within one of our core engineering strategies, an idea called Run Less Software. As well as being a critical philosophy behind how we build software, it also represents how I feel about the software industry and technology in general.

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How to Prepare Banks for Digital Transformation

The Product Coalition

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. Among them are N26 in Germany, Nubank in Brazil, Revolut in the UK and Tinkoff Bank in Russia.

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Product in Practice: Mapping Business and Product Outcomes to Stand Out in the Job Search

Product Talk

Meet the Continuous Discovery Champion, Teeba Teeba’s career so far has included four years in non-product roles, four years as a business owner, and four years working in fintech/banking product roles. Actually, even when I got rejections, it was due to mismatch in industry, company stage, etc.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

Zendesk is a service-first CRM company that builds support, sales, and customer engagement software designed to foster better customer relationships. Airship is a modern product flagging framework that gives the right people total control over what your customers see and experience – without deploying code.

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Conversational UI for Bank: Say Bye to Your Boring App

The Product Coalition

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? This is precisely where Conversational UI banking is revolutionizing the retail banking industry.

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A Step-by-Guide to Building a Strong CX Program in the Financial Services Industry 

Alchemer Mobile

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

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How Natural Language Processing Can Revolutionize The Financial Industry

The Product Coalition

Innovation-thinking banks and fintech startups use natural language processing to augment intelligent chatbots into the customer experience. Banks can use NLP-powered chatbots to provide 24/7 customer assistance and personalized insights based on real-time financial data analysis.