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Using Dopamine Design to Enrich the Digital Banking Experience

UX Planet

This is the effect of Dopamine Banking, where finance meets emotions and entertainment, and every tap of your smartphone is engineered to delight and reward. Traditional banking often struggles to capture and maintain customer engagement. Traditional banking often struggles to capture and maintain customer engagement.

Banking 79
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Product Manager vs. Product Owner

Melissa Perri

I went on being called a Business Analyst as I worked at banks and other financial services companies. It was all the same work I had been doing before, but now it had a different name. I liked this name. I was doing a workshop for a very large bank when one of the attendees chimed in.

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

In my book, I shared three strategies and I’ve actually extended this to a fourth strategy now. The first strategy is we can let people opt in to customer interviews while they’re using our product or service. In that course, I introduced a fourth strategy, and that’s email outreach.

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How to Prepare Banks for Digital Transformation

The Product Coalition

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. Among them are N26 in Germany, Nubank in Brazil, Revolut in the UK and Tinkoff Bank in Russia.

Banking 107
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Session Recordings 101: Definition, Use Cases, and Best Practices

Userpilot

Identifying recurring behavior patterns leading to churn will help you adjust your retention strategies. User IDs, names, or any other identifiable data. Imagine you’re building accounting software, and you’ve just launched a new feature, automated bank reconciliation. Contact details. The best part?

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507: Navigating the second product problem – with Greg Coticchia

Product Innovation Educators

The discussion focuses on the challenges and strategies involved in expanding from a single product to multiple products. Greg shares his extensive experience and insights on the challenges and strategies involved in product portfolio management and business growth strategies.

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Empower Product Teams with Product Outcomes, Not Business Outcomes

Product Talk

Product teams struggle to drive business outcomes because many companies haven’t taken the time to define their strategy. Marty Cagan highlighted this in his recent post “ Product Strategy – Focus.” They want to place multiple bets to achieve their financial goals, just like they would in a diversified portfolio investment strategy.