The Product Guy

JULY 4, 2019

I discovered that I must research and understand the entire system and process, problem solve with my team, and share lessons learned. My career started at Hewitt Associates which was a human capital and management consulting firm that operated 500 offices in 120 countries. Background.

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Research Software Product Management Product Manager Systems Review 153

The Product Guy

MAY 7, 2020

As I strive towards becoming a product leader, I wanted to understand the best practises in product management and in the process develop my own product philosophy. . This article explores multiple aspects of product management. the Product Manager role is a rather recent phenomenon. Understanding the Role Definition.

Technical Review 159

Technical Review Research Software Product Management Product Manager 159

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? What does it mean for us as product managers? Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. If so, it’s probably a recommendation problem.

Artificial Inteligence 191

Artificial Inteligence Data Visualization Product Research Reporting Tools 191

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Investors are incentivised to put their money anywhere other than a bank. The second army are your main competitors. Money is cheap.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This  And the next.  But

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Intercom, Inc.

DECEMBER 9, 2022

OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. So when you look at it at a glance, it looks correct, and until you really apply your slower systemic reasoning, it can be hard to see that. So, it’s an interesting question.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Alchemer Mobile

APRIL 28, 2020

USAA put their members first by returning a large portion of insurance premiums to members due to reduced mileage. Their data revealed members driving less due to stay home orders, so they’re offering a 20 percent credit on two months of premiums to everyone. Another bank doing it right with empathy! ? JimMarous ? ? rshevlin ?

Customer Communications 147

Customer Communications User Testing Customer Feedback Customer Experience 147

Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. The Foundation: Immediate Access to a Diverse set of Customers.

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Enterprise Customer Feedback Customer Experience Reporting Tools 160

The Product Coalition

SEPTEMBER 2, 2021

Although most of them haven’t become immune to the political, social, and economic turmoil caused by the COVID Recession, they are definitely ushering in the next generation of banking products?—?more The users can be insured in 90 seconds and have their claim reviewed and paid within 3 minutes. In 2019, it raised $4.9M

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Analytic Tools Data Visualization Artificial Inteligence Startups 102

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. It shouldn’t be a prerequisite for product management jobs either. John doesn’t have that.

Technical Review 161

Technical Review Product Management Product Manager Research Software 161

ProductPlan

MARCH 18, 2022

For this reason, product teams need to develop a process for idea management. The two biggest challenges for idea management are efficiently and consistently recording and organizing ideas followed by actually making good use of them. Here are four good reasons to take idea management seriously. Ideas are fleeting.

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Intercom, Inc.

FEBRUARY 14, 2018

As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. Each bank of desks is a product team, with our PMs, Designers, Engineers, Researchers, Analysts and more sitting together. You have little influence in changing the process.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

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Reporting Tools Data Visualization Feedback Software Analytic Tools 100

Product Talk

DECEMBER 7, 2022

What if my sales or account management team won’t let us interview customers? call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software. Most people will resist simply due to a fear of the unknown. It depends.

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User Testing Reporting Tools Customer Experience User Friction 228

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. It shifted its focus away from children to their parents, i.e., banking on nostalgia to drive sales. Businesses now had unprecedented access to their customers’ buying behaviors.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. But what happened was that, back in 1990, I got the opportunity to be a project manager of a project that was using optical character recognition techniques.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

The Product Coalition

NOVEMBER 23, 2021

Products under 200 reviews. Here are a few things worth looking for: Stick with niches that have less than three hundred reviews. Connect a current bank account that will enable you to receive regular deposits and make payments. In this case, you will need access to your bank’s routing number and your own account number.

Branding 140

Branding Data Visualization Analytic Tools Reporting Tools 140

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Sachin Rekhi

JUNE 1, 2017

I actually ended up building their first "e-billing system", which converted traditionally paper bills into PDFs and emailed them to their customers for review. And my sophomore summer I decided to try out an internship at Goldman Sachs working on Banking Technology: writing software applications for investment bankers.

Technical Review 121

Technical Review Software Review Research Software Reporting Tools 121

The Product Coalition

APRIL 23, 2018

As you grow, you may hire a bookkeeper to perform some of these functions, but a part-time CFO can set up your account systems, begin tracking your financial activity, and provide you with reports and insights on your company’s performance. Same thing If you are trying to get a bank loan.

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Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s Now, let’s redeploy a few of the brilliant folks formerly doing post-sales implementation and project management into new account sales.  And   (e.g.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. This is going to be a fantastic presentation for both product managers, mobile marketers alike. One of the things that is important to Apptentive and that we do enable is ratings and reviews. Transcript. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mironov Consulting

SEPTEMBER 15, 2019

It also requires product managers to engage much more directly with data scientists about models, predictability, how products work in production, how/why users interact with our products, and how our end users measure success. (Hint: most users don’t understand or care about F1-scores ; they just want to get the right answer.).

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The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. High-human interaction tasks include conducting employee performance reviews, focus groups, discussing budget forecasts, coordinating with partners, etc.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. If corporate Accounts Payable managers and corporate Accounts Receivables clerks represent 98.5% You say potato, I say WTF.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Sachin Rekhi

JUNE 16, 2019

Makes sure there is always enough cash in the bank. It turned out to be a fantastic read in which Bill Walsh shares unique insights into his leadership approach from his time as head coach and general manager of the San Francisco 49ers. I rarely see this mentality ingrained in the minds of managers in Silicon Valley.

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Technical Review Leadership Systems Review Banking 150

Mind the Product

MAY 13, 2019

I’m a product manager at Monzo. We’re a UK-based bank and our mission is to make money work for everyone. Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. Mission : Help people repay their loans and manage financial difficulty.

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Research Software User Testing Feedback Software Customer Experience 181

UX Studio: Product Management

JUNE 7, 2019

Healthcare, financial management or education – just to name a few – started going through great digital transformation. More and more fields are reaching “digital business maturity” by integrating digital technology in all of their areas especially banks. The market itself will shift around them. So let’ see what the latest trends in.

Technical Review 85

Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

freshtrax

APRIL 19, 2021

That being said more and more people are choosing to use cashless payment technologies due to benefits such as point accumulation and ease of use. The next most common answers were, “Cash is easier to manage” and “It’s too much trouble to switch to cashless” The higher the annual income, the less usage of cash.

Research Software 119

Research Software Technical Review Software Review Product Research 119

Userpilot

SEPTEMBER 10, 2022

Payment failure due to expired cards. Payment fails due to insufficient funds. And when credit card companies see these sorts of transactions go through their system, they will not process them as a precautionary measure. Failed transactions due to credit card limit. Most common reasons for involuntary churn.

Feedback Software 85

Feedback Software Analytic Tools Customer Experience User Testing 85

Product Management Lessons from the Trenches

DECEMBER 17, 2018

To help get you thinking about whether NLP is right for your business, here are some example use cases where NLP adds value: Enhance Humans Navigation IVR systems: helping consumers get routed to the person or information they need without going through a brutal phone tree (Liberty Mutual, I’m looking at you!). Content Categorization?—?assigning

Technical Review 30

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The Product Coalition

OCTOBER 3, 2023

Extended features for the MetaMask-like wallet Good features take good reviews from customers. Multicoin support system provides customers a flexibility to use your wallet. Private key management  — The private key is an important aspect that offers high security over your digital assets. Don’t delay any further!

User Testing 116

User Testing Research Software Feedback Software Customer Feedback 116

The Product Coalition

MAY 18, 2016

My supervisors in different teams (I was in a management trainee rotational program) gave me two big projects. One project was about pre-IPO funding for which I had to do a lot of financial modeling, due diligence, and third party negotiation. Excited about this finding, I started to apply for product manager jobs.

Technical Review 60

Technical Review Finance Research Software Feedback Software 60

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Brandon Chu on the challenges of managing platforms. Clarity and Focus are Very Important.

Research Software 112

Research Software Feedback Software User Testing Product Research 112

The Product Coalition

OCTOBER 19, 2020

Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

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