Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Supporting tech. Airship.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

APRIL 7, 2021

Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. Banking (banks and credit unions), and Insurance (auto, home, life, renters, pets, etc.). Ratings and Reviews. In 2020, the results were no different.

Finance 147

Finance Feedback Software Research Software Systems Review 147

UX Planet

JANUARY 10, 2025

We can create systems that gently sway judgments and match actions with long-term objectives to combatthis. By providing modest incentives or bonuses for creating savings accounts or keeping deposits, banks and financial platforms can promote saving. 12,000 per year) into smaller, manageable chunks (e.g.,

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

Reporting Tools 182

Reporting Tools Data Visualization Feedback Software Analytic Tools 182

UX Planet

JANUARY 22, 2025

Reference values CRR varies widely across industries due to differences in customer expectations about business. Finance and banking: 85%90%. How to collect data forCRR The most reliable source for collecting data for CRR is your Customer Relationship Management (CRM) system. Telecom: 75%85%. increased churn).

Analytic Tools 105

Analytic Tools Data Visualization User Testing Customer Feedback 105

The Product Coalition

JULY 8, 2021

Customer service and insights Current financial systems have a lot of gaps in customer service. Innovation-thinking banks and fintech startups use natural language processing to augment intelligent chatbots into the customer experience. The bank uses NLP to automate the process of reviewing large amounts of legal documents.

Data Visualization 158

Data Visualization Reporting Tools Analytic Tools Banking 158

Intercom, Inc.

MARCH 31, 2020

From empowering teachers who need to move their classrooms online to providing free, safe transportation to healthcare workers to helping doctors remotely monitor their patients’ systems, these companies are doing amazing things. Many medical offices and hospitals are extremely crowded due to COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? What does it mean for us as product managers? Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. If so, it’s probably a recommendation problem.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

The Product Coalition

NOVEMBER 29, 2022

How is the increase in mobile use changing the landscape of the product management role, and what are the differences between traditional product management and mobile product management? The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices.

Analytic Tools 135

Analytic Tools Research Software Data Visualization Technical Review 135

Intercom, Inc.

FEBRUARY 26, 2018

I’m referring to the full spectrum of business execution, from product management to design to engineering to marketing to sales to support and all the other functions needed to scale a business. Investors are incentivised to put their money anywhere other than a bank. The second army are your main competitors. Money is cheap.

Research Software 224

Research Software Software Review Technical Review Development Team Review 224

Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. The Foundation: Immediate Access to a Diverse set of Customers.

Enterprise 180

Enterprise Customer Feedback Customer Experience Reporting Tools 180

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

The Product Coalition

SEPTEMBER 2, 2021

Although most of them haven’t become immune to the political, social, and economic turmoil caused by the COVID Recession, they are definitely ushering in the next generation of banking products?—?more The users can be insured in 90 seconds and have their claim reviewed and paid within 3 minutes. In 2019, it raised $4.9M

Analytic Tools 115

Analytic Tools Data Visualization Artificial Inteligence Startups 115

Mironov Consulting

OCTOBER 19, 2022

Product management doesn’t run Engineering; Engineering runs Engineering. 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This  And the next.  But

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Intercom, Inc.

DECEMBER 9, 2022

OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. So when you look at it at a glance, it looks correct, and until you really apply your slower systemic reasoning, it can be hard to see that. So, it’s an interesting question.

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Alchemer Mobile

APRIL 28, 2020

USAA put their members first by returning a large portion of insurance premiums to members due to reduced mileage. Their data revealed members driving less due to stay home orders, so they’re offering a 20 percent credit on two months of premiums to everyone. Another bank doing it right with empathy! ? JimMarous ? ? rshevlin ?

Customer Communications 147

Customer Communications User Testing Customer Feedback Customer Experience 147

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. It shouldn’t be a prerequisite for product management jobs either. John doesn’t have that.

Technical Review 166

Technical Review Product Management Product Manager Research Software 166

ProductPlan

MARCH 18, 2022

For this reason, product teams need to develop a process for idea management. The two biggest challenges for idea management are efficiently and consistently recording and organizing ideas followed by actually making good use of them. Here are four good reasons to take idea management seriously. Ideas are fleeting.

Idea Management 105

Idea Management Feedback Software Systems Review User Testing 105

Product Talk

DECEMBER 7, 2022

What if my sales or account management team won’t let us interview customers? call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software. Most people will resist simply due to a fear of the unknown. It depends.

User Testing 248

User Testing Reporting Tools Customer Experience User Friction 248

The Product Coalition

NOVEMBER 23, 2021

Products under 200 reviews. Here are a few things worth looking for: Stick with niches that have less than three hundred reviews. Connect a current bank account that will enable you to receive regular deposits and make payments. In this case, you will need access to your bank’s routing number and your own account number.

Branding 153

Branding Data Visualization Analytic Tools Reporting Tools 153

Intercom, Inc.

FEBRUARY 14, 2018

As well as dedicated team rooms, we also have a dedicated Design Studio for workshops, design reviews and generally working in a creative collaborative space. Each bank of desks is a product team, with our PMs, Designers, Engineers, Researchers, Analysts and more sitting together. You have little influence in changing the process.

Product Research 188

Product Research User Testing Research Software Feedback Software 188

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. It shifted its focus away from children to their parents, i.e., banking on nostalgia to drive sales. Businesses now had unprecedented access to their customers’ buying behaviors.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Intercom, Inc.

JUNE 30, 2022

Caroline Jarrett became interested in forms around 30 years ago while delivering optical character recognition systems to the UK Inland Revenue, which included processing tax forms. But what happened was that, back in 1990, I got the opportunity to be a project manager of a project that was using optical character recognition techniques.

Feedback Software 239

Feedback Software Reporting Tools Research Software User Testing 239

Intercom, Inc.

JANUARY 10, 2019

Bots are great at things that are suitable for computer calculations, like when your next bill is due. Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Sachin Rekhi

JUNE 1, 2017

I actually ended up building their first "e-billing system", which converted traditionally paper bills into PDFs and emailed them to their customers for review. And my sophomore summer I decided to try out an internship at Goldman Sachs working on Banking Technology: writing software applications for investment bankers.

Technical Review 121

Technical Review Software Review Research Software Reporting Tools 121

The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. High-human interaction tasks include conducting employee performance reviews, focus groups, discussing budget forecasts, coordinating with partners, etc.

Generative AI 131

Generative AI Customer Communications Reporting Tools Technical Review 131

The Product Coalition

APRIL 23, 2018

As you grow, you may hire a bookkeeper to perform some of these functions, but a part-time CFO can set up your account systems, begin tracking your financial activity, and provide you with reports and insights on your company’s performance. Same thing If you are trying to get a bank loan.

Systems Review 60

Systems Review Development Team Review Customer Experience Finance 60

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s Now, let’s redeploy a few of the brilliant folks formerly doing post-sales implementation and project management into new account sales.  And   (e.g.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Userpilot

SEPTEMBER 10, 2022

Payment failure due to expired cards. Payment fails due to insufficient funds. And when credit card companies see these sorts of transactions go through their system, they will not process them as a precautionary measure. Failed transactions due to credit card limit. Most common reasons for involuntary churn.

Feedback Software 98

Feedback Software Analytic Tools Customer Experience User Testing 98

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Brandon Chu on the challenges of managing platforms. Clarity and Focus are Very Important.

Research Software 144

Research Software Feedback Software User Testing Product Research 144

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. This is going to be a fantastic presentation for both product managers, mobile marketers alike. One of the things that is important to Apptentive and that we do enable is ratings and reviews. Transcript. So bear with my enthusiasm.

User Testing 173

User Testing Webinar Data Visualization Feedback Software 173

Mironov Consulting

SEPTEMBER 15, 2019

It also requires product managers to engage much more directly with data scientists about models, predictability, how products work in production, how/why users interact with our products, and how our end users measure success. (Hint: most users don’t understand or care about F1-scores ; they just want to get the right answer.).

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

The Product Coalition

OCTOBER 3, 2023

Extended features for the MetaMask-like wallet Good features take good reviews from customers. Multicoin support system provides customers a flexibility to use your wallet. Private key management  — The private key is an important aspect that offers high security over your digital assets. Don’t delay any further!

User Testing 132

User Testing Research Software Feedback Software Customer Feedback 132

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. If corporate Accounts Payable managers and corporate Accounts Receivables clerks represent 98.5% You say potato, I say WTF.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Mind the Product

MAY 13, 2019

I’m a product manager at Monzo. We’re a UK-based bank and our mission is to make money work for everyone. Finally we structure the “what” – this means we create systems, frameworks and processes, rather than feeding squads a roadmap. Mission : Help people repay their loans and manage financial difficulty.

User Testing 194

User Testing Research Software Feedback Software Customer Experience 194

Userpilot

JANUARY 20, 2025

Negative user experience = lost customers Users get frustrated when they encounter functional bugs like a payment system failure, a broken feature, or a poorly functioning app. I faced a functional bug when I recently tried purchasing a new project management tool. Heres how such bugs result in lost revenue and increased churn: 1.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52