Mind the Product

SEPTEMBER 6, 2018

Over the years I’ve worked alongside a number of enterprise product managers in many companies. I’m a product manager at Adobe, a company with a long product management tradition and which has produced some of the best products in the history of software. How the customer would like to use the software.

Enterprise 177

Enterprise Customer Feedback Customer Experience Reporting Tools 177

Intercom, Inc.

MARCH 31, 2020

is offering hundreds of schools free access to their one-on-one learning companion and a vast bank of practice questions. Many medical offices and hospitals are extremely crowded due to COVID-19. Their software even comes pre-loaded with the information doctors need on COVID-19.

User Testing 212

User Testing Healthcare Customer Experience Systems Review 212

Intercom, Inc.

OCTOBER 27, 2022

After running the first editions of the conference by himself, Alex sold B2B Rocks and, in 2019, he founded Collect , a platform that helps businesses collect and manage client documents, in the hopes that by putting this process on autopilot, teams can be more productive and focus their energy on bigger things.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Mind the Product

NOVEMBER 9, 2018

Product managers are excited by making people’s lives better. From mental health to the health of our democracies, we are causing problems with well-intentioned software. For example, if you want to buy a house, you can decide to save money or rob a bank. They are not being regulated or even agreed to by the subjects.

Data Visualization 169

Data Visualization Software Review Research Software Product Research 169

The Product Coalition

OCTOBER 27, 2020

Overall, NAB’s API is surprisingly good for a bank. You might wonder why this is worth noting, it’s because many APIs, especially those offered by enterprises and enterprise software providers are bizarrely not this straight forward. I could see how to resolve this by writing actual code. Easy to follow, easy to get started.

Software Review 153

Software Review Research Software Technical Review Naming 153

Mind the Product

MAY 5, 2020

As product and solutions lead at Nifty , as well as a consumer of other software, I have started to piece together how I think the Coronavirus and ensuing remote collaboration phase will affect product development and market positioning for months and years to come. This appears in several forms. Collaboration and Cohesion Will be Emphasized.

Reporting Tools 199

Reporting Tools User Testing Customer Experience Software Review 199

The Product Coalition

NOVEMBER 19, 2020

Strategies for switching into a product management role when you don’t fit the cookie cutter qualifications. Getting into product when you’ve already started your career Product management requires, above anything else, good judgment. It shouldn’t be a prerequisite for product management jobs either. John doesn’t have that.

Technical Review 161

Technical Review Product Manager Product Management Research Software 161

Intercom, Inc.

JULY 11, 2018

People wanted to leave nice reviews, and tips for other travellers…. file containing the source code of a blogging engine, upload it, run a series of weird commands to unpack it and give it write access, and then configure it. People wanted to collect scrapbooks of ideas…. People still want this. People still want this.

Entertainment 205

Entertainment Technical Review Software Review Banking 205

Sachin Rekhi

JUNE 1, 2017

I remember being ecstatic when I learned that programming computers was a profession and I knew what my calling was: I wanted to develop software that improved people's lives. I worked hard to impress them and finally was able to convince them that I actually knew how to code. But that's as specific as my passion was at the time.

Technical Review 121

Technical Review Software Review Research Software Reporting Tools 121

The Accidental Product Manager

MARCH 15, 2021

The product managers at Facebook have real problem on their hands. This means that they have to sit around and review their product development definition as they try to identify new products that can appeal to their over 2 billion users. Let’s face it: the Facebook product managers may be on to something here.

Product Manager 123

Product Manager Product Management Banking Government 123

Intercom, Inc.

DECEMBER 9, 2022

We didn’t give it this supervised learning where you code in a definition of sadness or happiness. When I say, “Give me instructions to open a bank account in the style of a Rage Against the Machine Song,” I see, “Yeah, we’re going to fight to open the account, and we’re going to rage all night.”

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 122

Research Software Feedback Software Reporting Tools Data Visualization 122

Userpilot

SEPTEMBER 30, 2024

Solution : The team chose Userpilot over UserGuiding due to its mobile optimization and comprehensive analytics, allowing them to create no-code onboarding experiences, analyze performance, and trigger targeted surveys without developer assistance. Book a demo to find out more! To master all these features, they need onboarding.

Product Research 105

Product Research Analytic Tools Feedback Software User Testing 105

Product Talk

DECEMBER 7, 2022

What if my sales or account management team won’t let us interview customers? If you work on software that your internal colleagues use (e.g. call center software used by internal customer representatives or inventory systems used by your colleagues), then your customers are your colleagues who use that software.

User Testing 235

User Testing Reporting Tools Customer Experience User Friction 235

Product Talk

NOVEMBER 6, 2024

While it’s not possible to remove all the uncertainty and ambiguity from the job search, Teeba Alkhudairi found a few ways to manage it. Meet the Continuous Discovery Champion, Teeba Teeba’s career so far has included four years in non-product roles, four years as a business owner, and four years working in fintech/banking product roles.

Product Research 168

Product Research Research Software Feedback Software User Testing 168

Intercom, Inc.

APRIL 29, 2020

In our case, creating value for our customers meant sharing best practices for managing their COVID-19 response. Our product education manager Phil Byrne – you might recognize him from our product onboarding ??– Review every line on your marketing plan. — accuRx (@accuRx) March 30, 2020.

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. UserVoice stands out as software for customer feedback with its collaboration and segmentation features.

Feedback Software 19

Feedback Software Customer Feedback Data Visualization Analytic Tools 19

The Product Coalition

APRIL 7, 2021

We used to manage most of life on mobile phones and tablets using various applications. Fireart Studio Fireart Studio is a boutique design and software development company with a headquarter in Warsaw, Poland. Also, the company has received many positive customer reviews on Clutch and GoodFirms. It’s likely your mobile device.

Research Software 115

Research Software Feedback Software Artificial Inteligence User Testing 115

The Product Coalition

DECEMBER 14, 2019

The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Are you looking for the best FinTech developer to build a robust payment app, personal accounting app, or banking application?

Analytic Tools 79

Analytic Tools Research Software Software Developers Software Development 79

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A  A very big difference.

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? And today we have the honour to share their journey.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Software Engineering: Generative AI drafts computer code based on natural language prompts, which reduces the time required for coding and debugging.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

The Product Coalition

NOVEMBER 23, 2021

Products under 200 reviews. Here are a few things worth looking for: Stick with niches that have less than three hundred reviews. Connect a current bank account that will enable you to receive regular deposits and make payments. In this case, you will need access to your bank’s routing number and your own account number.

Branding 141

Branding Data Visualization Analytic Tools Reporting Tools 141

Mind the Product

NOVEMBER 4, 2016

The design studio of Swedish bank Nordnet is very specific about why when and how they meet, says Coward. Monthly pet peeves – every month the design team gets together with the bank’s marketing team and talk about solving problems and the constraints and difficulties of working within a banking environment. 5 Key Team Habits.

Research Software 158

Research Software Banking User Testing Feedback Software 158

Arkenea

JANUARY 25, 2025

Key audiences to note during the e-prescription software development are the elderly, chronic disease, and bedridden patients. The cost of custom e-prescription software development is around $20,000 to $700,000 or more. A need for seamless prescription refills is accelerating e-prescription software development.

Reporting Tools 52

Reporting Tools Software Developers Software Development Feedback Software 52

Mind the Product

DECEMBER 12, 2017

Hardware, software and mobile technologies have become cheaper and easier to deploy, enabling small and mid-size companies to have access to similar if not better technologies than the big boys. Many of us will use other customer reviews as a key factor when choosing a hotel, movie or book, for example.

Data Visualization 150

Data Visualization Reporting Tools User Testing Analytic Tools 150

Modus Create

APRIL 5, 2021

I’m currently a senior double majoring in Finance and Operations and Information Management (OPIM) in the McDonough School of Business at Georgetown University. Georgetown is generally considered a target school for investment banking, which means that most students have an interest in working on Wall Street, and Wall Street wants them.

Software Engineering 70

Software Engineering Software Review Engineering Technical Review 70

The Product Coalition

JANUARY 12, 2023

Business Model Transformation Business Model Transformation (BMT) is a type of digital transformation that focuses on changing the way an organization works, manages, and monetizes its products and services. Challenges of Implementing Digital Transformation Another example of Domain Transformation is supply chain management.

Artificial Inteligence 135

Artificial Inteligence Data Visualization Analytic Tools Research Software 135

Intercom, Inc.

DECEMBER 20, 2022

Nadine Mansour , Senior Product Manager at Intercom. An area we paid a lot of attention to was our own internal rate of productivity and efficiency, and we kicked off a project to evaluate everything, every process, every step, every part of how software goes from idea through to live production. Yamini Rangan , CEO at Hubspot.

Technical Review 118

Technical Review Software Review Customer Feedback Data Visualization 118

UX Planet

JULY 11, 2024

Context Many young professionals struggle to manage their finances due to a lack of personalized tools and knowledge. However, for this case study, Instead of developing new applications, integrating financial management features into Google Pay can leverage its large user base for seamless user experiences. Revised “HMW”?

Research Software 96

Research Software Data Visualization Feedback Software Onboarding KPIs 96

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. Here are some thoughts on company-wide structural differences and how we product managers get our work done. It’s a more precise, if less emotional, version of a May talk for Lean Product/UX SV meetup. What’s B2B?

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

The Product Coalition

OCTOBER 19, 2020

What are the top companies to hire remote software developers from? Highlights Years of experience in building native and cross-platform applications Pre-vetted engineers and developers for plug-and-play remote teams Highly transparent and collaborative systems for steady progress towards goals 2) Endive Software?—?Creative

Research Software 89

Research Software Technical Review Development User Testing 89

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One   Engineering-grade testing and code re-use are often discussed but almost never put in place.  And

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

freshtrax

APRIL 19, 2021

Physical Stores : Credit Cards, NFC cards (Suica, Pasmo, etc), Payment Apps, QR Codes, e-money. That being said more and more people are choosing to use cashless payment technologies due to benefits such as point accumulation and ease of use. Many people may not feel comfortable with app-based payments due to security concerns.

Research Software 119

Research Software Technical Review Software Review Product Research 119

Product Management Lessons from the Trenches

DECEMBER 17, 2018

assigning a piece of text or document to one or more categories that can make it easier to manage or sort. Sentiment analysis is often used to review survey results from customer-service interactions, product reviews, etc. The standard set of tags commonly used in English is the Penn Tree Bank. Content Categorization?—?assigning

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Mironov Consulting

AUGUST 8, 2017

As a product manager, I think it’s my obligation to bring clarity and precision to discussions… so talking generically about customers or users can be exasperating. I spend a lot of time sifting through documents, positioning and stories – trying to figure out who we’re talking about. See personas 4 and 7.” Wasted energy.

User Testing 101

User Testing Customer Experience Analytic Tools Research Software 101

Userpilot

JANUARY 20, 2025

Software bugs are a budget killer for your company and a buzzkill for your users. Even with a rigorous software testing process, one pesky bug always slips through. In 2014, a software error on Amazon caused some items to drop to just one penny. How to use session replay tools to streamline the debugging process.

Reporting Tools 52

Reporting Tools Analytic Tools Data Visualization Software Review 52