Roman Pichler

MARCH 14, 2017

This sounds like a text-book product management responsibility to me. Nevertheless, the product owner is often regarded as a tactical role focused on managing the product backlog, detailing requirements, and interacting with the development team. Why didn’t the framework use the term product manager ?

Product Management 273

Product Management Product Manager Research Software Product Research 273

UX Planet

JANUARY 10, 2025

We can create systems that gently sway judgments and match actions with long-term objectives to combatthis. By providing modest incentives or bonuses for creating savings accounts or keeping deposits, banks and financial platforms can promote saving. Recommends an app or savings method, youre more likely to tryit.

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Unfortunately, Tristan still had to handle charges on cards from two other banks. Messaging is the dominant app on mobile, driving consumer interest in this channel.

Reporting Tools 216

Reporting Tools User Testing Research Software Customer Experience 216

Intercom, Inc.

FEBRUARY 6, 2020

In 2019 research firm IDC found them to deliver 869% ROI (??) Since then, she’s helped grow the Udemy’s B2B SaaS arm to more than 5,000 enterprise customers, which include the likes of Pinterest, Adidas, and General Mills. And it’s an advantage that traditional corporate learning platforms simply can’t replicate.

Feedback Software 243

Feedback Software Analytic Tools Research Software Data Visualization 243

Melissa Perri

JUNE 29, 2017

“What is the difference between a Product Owner and a Product Manager?”. Honestly, I did very little of what I teach as Product Management now either. I was tasked with gathering the requirements from sales, coming up with a solution, designing it, and then shipping the specification document to development to be built.

Product Research 325

Product Research Product Management Product Manager Customer Experience 325

The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

Research Software 146

Research Software Feedback Software Reporting Tools User Testing 146

The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform.

Research Software 136

Research Software Feedback Software Reporting Tools Data Visualization 136

The Product Coalition

NOVEMBER 29, 2022

How is the increase in mobile use changing the landscape of the product management role, and what are the differences between traditional product management and mobile product management? The role of a mobile product manager is still relatively new, and it’s rapidly evolving due to the increased adoption of mobile devices.

Analytic Tools 135

Analytic Tools Research Software Data Visualization Technical Review 135

Mind the Product

MARCH 29, 2020

By general consensus product management as a discipline in AsiaPac remains behind the West and the product management role is misunderstood at times. And this is borne out by anecdotal evidence – a cursory tour of any reputable recruitment site shows that there are thousands of open senior product management jobs at the moment.

Product Research 217

Product Research Research Software Feedback Software User Testing 217

Intercom, Inc.

OCTOBER 13, 2020

At Intercom, we have taken advantage of these technologies relatively early. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? A complex system that works is invariably found to have evolved from a simple system that worked”.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Mind the Product

MAY 3, 2019

begins Prakriti Parijat of DBS Bank. We may say “there is no such thing as a dumb question,” but in research, this isn’t true. Many product managers will say their foremost challenge is “being able to conduct proper research to validate whether the market truly needs what they’re building”. Are we Using the Right Method?

Product Research 190

Product Research User Testing Research Software Customer Experience 190

Product Innovation Educators

APRIL 24, 2023

The ABCD framework for dealing with tensions in product management and innovation As product innovators, we encounter many tensions. Research has found that such tensions reflect underlying paradoxes, and they might actually be something that can help us in the end. We think about is as a system of tools. Marianne Lewis.

Research Software 264

Research Software User Testing Product Research Reporting Tools 264

Alchemer Mobile

APRIL 7, 2021

Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. In our 2021 Mobile App Engagement Benchmark Report , a study of 1,000 apps across a billion+ app installs, we take a close look at apps in the Finance category.

Finance 147

Finance Feedback Software Research Software Systems Review 147

Mind the Product

JULY 2, 2019

Once upon a time, if you wanted to create a new app or website and didn’t know how to code, you had few options: hire an expensive agency, scour the web for a decent freelancer, or learn to code. The (Almost) Vegan meal planning app. So, I decided to try to build something (an app) for myself. But nowadays, that’s not the case.

Research Software 191

Research Software User Testing Product Research Data Visualization 191

UX Planet

NOVEMBER 18, 2024

Or: Helping users understand and instantly fall in love with a new product IdeaPilot AI — Onboarding design for AI-powered SaaS platform If you have a complex, sophisticated product and you want it to engage users and solve their problems, what you need is proper onboarding. Learnify — UX/UI design of the online courses platform 4.

Feedback Software 52

Feedback Software Research Software User Testing Customer Experience 52

The Product Coalition

MARCH 15, 2023

How many financial apps do you have on your phone, and how often do you use them? Chances are the ones you frequently use have a simple, intuitive app onboarding process. If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat.

Onboarding KPIs 144

Onboarding KPIs Analytic Tools Research Software Data Visualization 144

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 96

Feedback Software Analytic Tools Research Software Data Visualization 96

Intercom, Inc.

NOVEMBER 3, 2022

Natasha Ratanshi-Stein is the founder of Surfboard , a software company that offers scheduling tooling for customer support teams. Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Product Talk

DECEMBER 7, 2022

What if my sales or account management team won’t let us interview customers? Product teams have a variety of research activities they can draw upon when engaging with customers. In my continuous discovery framework, I argue teams need to discover opportunities and solutions. How do you collect a specific story? Tweet This.

User Testing 248

User Testing Reporting Tools Customer Experience User Friction 248

Userzoom

JULY 31, 2019

The research industry is no stranger to buzzwords. So when I began bumping into mentions of ‘blockchain and research’ during season five of Silicon Valley , I made a mental note to pay close attention. I always encourage people to focus not on trying to understand the underlying technology but to understand what it enables.

Research Software 56

Research Software User Testing Reporting Tools Data Visualization 56

Intercom, Inc.

AUGUST 26, 2020

New research from Intercom reveals how support leaders are striking a balance. To find out how support leaders are navigating the current landscape, we surveyed a random sample of 593 support managers across both B2B and B2C and industries like education, retail, healthcare, and tech. A technology-driven playbook emerges.

Customer Experience 233

Customer Experience User Testing Research Software Reporting Tools 233

The Product Coalition

APRIL 7, 2021

Are you searching for the tech and design partner you can trust while building your mobile app together? We used to manage most of life on mobile phones and tablets using various applications. As a consequence of this, the mobile app development industry is on the rise now. This article may help you find the right company.

Research Software 119

Research Software Feedback Software Artificial Inteligence User Testing 119

Reveal

OCTOBER 14, 2021

Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. Table of contents: What is a legacy system? What are the major issues with legacy systems?

Analytic Tools 80

Analytic Tools Data Visualization Research Software Reporting Tools 80

Mind the Product

JULY 24, 2019

Whether you’re working on a consumer app in Singapore, a SaaS product in San Francisco, or a challenger bank in London, we all struggle with the same challenges – and we can learn how to deal with them by coming together as a community. Mind the Platform. Brandon Chu on the challenges of managing platforms.

Research Software 143

Research Software Feedback Software User Testing Product Research 143

Mind the Product

JANUARY 25, 2020

In this MTP Engage Manchester talk, Mayukh Bhaowal, Director of Product Management at Salesforce Einstein , takes us through how product managers must adjust in the era of artificial intelligence and what they must do to build successful AI products. Mayukh outlines five new skillsets that product managers must acquire.

Artificial Inteligence 189

Artificial Inteligence Research Software Product Management Product Manager 189

Mind the Product

AUGUST 19, 2019

What does it mean for us as product managers? What does it mean for us as product managers? Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. If so, it’s probably a recommendation problem.

Artificial Inteligence 195

Artificial Inteligence Data Visualization Product Research Reporting Tools 195

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Language, culture and technology constraints should be considered too.

Reporting Tools 169

Reporting Tools Research Software Product Management Product Manager 169

Userpilot

JULY 27, 2023

Confused about trying to understand SaaS roles? SaaS companies have many moving parts, and it can be difficult to determine who does what. TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. That’s perfectly normal.

Research Software 98

Research Software Feedback Software Analytic Tools Onboarding KPIs 98

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. George” is the name of Erste Bank’s web and mobile app. A human name was purposefully chosen to portray using the app can be just like interacting with a friend. What do the customers need?

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

The Product Coalition

DECEMBER 14, 2019

A new generation of financial services needs the incorporation of technology innovation. The market is saturated with hundreds of FinTech software development companies, so it can be challenging to choose the one that best fits your business. Intellectsoft offers world-class FinTech solutions and Blockchain financial technologies.

Analytic Tools 80

Analytic Tools Research Software Software Developers Software Development 80

Mind the Product

FEBRUARY 2, 2018

I’ve always argued that product management is a team sport. This friction between teams is why we have libraries full of project management books and methodologies, inboxes and outboxes, dependency management, and so much more. My favourite example of this comes from Transferwise – an online currency transfer platform.

Research Software 177

Research Software Product Research User Testing Data Visualization 177

Intercom, Inc.

OCTOBER 15, 2020

Out of that,I was forced to actually talk to people and learn through very different methods and tools. From that I’ve not only worked on over 3,500 different products, but I’ve been building methods and tools and things to help bring products and services to markets. Are these all software? Okay, that makes sense.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

Userpilot

JULY 17, 2023

Searching for the best software for customer feedback to truly understand your customer sentiment ? Software for customer feedback has become essential for SaaS businesses that have customers in their hearts. Typeform is an intuitive and user-friendly tool that empowers you to create engaging and interactive feedback surveys.

Feedback Software 19

Feedback Software Customer Feedback Data Visualization User Testing 19

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 149

Artificial Inteligence Data Visualization Analytic Tools Research Software 149

UX Studio: Product Management

JUNE 29, 2021

Recently, one of these topics was to communicate research insights in a better way. . That is why in this blog post we gathered our learnings about how to communicate research results better. We will also focus on methods of continuous dissemination of research insights. We like to think of a digital product as a living thing.

Data Visualization 122

Data Visualization User Testing Research Software Customer Feedback 122

The Product Coalition

NOVEMBER 23, 2021

Step One: Do Niche and Product Research When selling products, it is important to have a complete plan of action. This full guide will inform you of the exact steps you need to take for product research. While you might not need much money, research often has you returning to the drawing board. Amazon Keyword Research Tools ?—?There

Branding 153

Branding Data Visualization Analytic Tools Reporting Tools 153

Userpilot

FEBRUARY 2, 2022

Perhaps the most common app onboarding design problem is trying to build your entire onboarding process from scratch. It’s much smarter to study app onboarding best practices and work with onboarding software that will massively reduce your labor time. What is app onboarding? Book a Userpilot demo today!

Analytic Tools 98

Analytic Tools Research Software Onboarding KPIs Customer Experience 98