Mironov Consulting

MAY 18, 2024

Something that comes up periodically in my product leadership coaching sessions: “As a Director or VP of Product, how do I get folks outside my immediate span of control to make improvements or do their jobs better or take my advice?”    That spills over into your group, since your team leans in a lot to help. 

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

The Product Coalition

SEPTEMBER 14, 2019

How NOT to manage a Startup As a product manager, I led 2 teams in my recent startup gig with a lot of uncertainty, distractions and constant changes that impacted the engineers. A startup that is trying to scale, there are good and bad times. We had grown more than 30% without proper guard rails and senior leadership.

Startups 60

Startups Weak Development Team Vision Leadership 60

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

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User Testing Weak Development Team Customer Experience Customer Feedback 180

Iteratively Blog

DECEMBER 17, 2020

But how do you fix the garbage that is bad data management and quality? Especially if you don’t have control over the implementation of tracking code (as is the case with many data teams). Now, let’s look at why data teams struggle with this validation, and how they can overcome the challenges of it. Well, it’s tricky.

Data Visualization 40

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Mironov Consulting

APRIL 15, 2023

On either side, it’s easy to assume bad intent or have this get personal.  Almost  (Hint: replacing everyone on those teams doesn’t seem to fix the problem.)  When prospects say they need something, sales teams mostly take them at their word.

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Userpilot

MARCH 7, 2024

of leadership roles. I wanted to learn more about what challenges are deterring women from entering leadership career paths in tech. My official title was the ‘COO’ but on Fridays, I made pancakes for the developers. There are very few women in leadership positions and there is a reason for that – it’s not random.

Technical Review 101

Technical Review CTO Coach Startups Feedback Software 101

Mironov Consulting

SEPTEMBER 15, 2019

We’ve known forever that we (product managers) must include our developers and designers in the earliest stages of problem definition and solution ideation. Piping in real users’ voices and challenges motivates the whole team. Less appreciation of commercial software development pressures. We versus They.

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Intercom, Inc.

JANUARY 20, 2022

We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Paul: Yeah.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Mironov Consulting

DECEMBER 5, 2023

Pure revenue may be helpful for the Sales organization, since they probably need to hire 35% more account teams each year.  ”  “Once product/engineering give us hard dates tied to exact feature definitions and use cases and Ideal Customer Profiles, Sales can form the right account-based selling teams.” 

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

PMLesson's Ace the PM Interview

OCTOBER 6, 2021

This is especially true if you're looking to join the technical program management team. Those TPM candidates with a much deeper technical acumen will probably be better suited for the Infrastructure team. These are technical project retrospective , leadership & team collaboration , Facebook Values.

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Roadmunk

MAY 15, 2018

Overseeing a team of 11 product managers, Ben is a step removed from managing the actual product at Venmo. And how does a product team lead handle hard decisions? It’s a conversation that’s beneficial not only to product team leads, but also any PMs looking to understand their leads more. And I joined very early on.

Weak Development Team 60

Weak Development Team Research Software Feedback Software Reporting Tools 60

ProductPlan

DECEMBER 1, 2021

The product team must then develop and execute its product strategy within those boundaries. Instead, they fund operations from their bank accounts. The founding team sees long-term value in not having to make decisions based on the demands of outside owners. Instead, they fund operations from their bank accounts.

Product Strategy 98

Product Strategy Strategy Onboarding KPIs User Testing 98

Mind the Product

DECEMBER 12, 2017

Indeed startups are often launching with or driving the development of new technologies. I’ve always encouraged my product teams to focus on building products and experiences that are Valuable, Useable and Feasible (ever since I read the book ‘Inspired’ by Marty Cagan ). That’s where designing for emotion can play a part.

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Data Visualization Reporting Tools User Testing Analytic Tools 139

PMLesson's Ace the PM Interview

MARCH 2, 2022

" and seek to better understand your: Leadership Problem solving Communicating Teamwork Cross-functional collaboration and more. Leadership. Google is always looking for leadership qualities in their employees. Specifically, they want "emergent leadership." What are your strengths and weaknesses?

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Weak Development Team Technical Review User Testing Feedback Software 52

Innovatemap

MARCH 22, 2023

The economic climate, layered with the recent banking industry pitfalls, have proved to be more challenging than we expected. Fractional partners can be immensely valuable in: Finance HR Legal Design Marketing Product Fractional partners reduce the stress and costs of onboarding new team members.

Weak Development Team 52

Weak Development Team Reporting Tools Data Visualization Banking 52

Intercom, Inc.

AUGUST 15, 2019

If an organization’s founders aren’t designers and don’t come from a background where well-designed products played a key role in their lives, it can often be the last discipline to be brought onboard the team. On a bad day, a lot more of it got thrown away. My responsibility was to build a design team in that new agile way of working.

UX 179

UX User Testing Weak Development Team Customer Experience 179

Bain Public

DECEMBER 5, 2022

Through research on thousands of product managers, she pioneered the practical professional development approach that anchors product managers with the five skills most important for their professional success. Example: Pay.com (e-wallet company): Source We are not a bank. We disrupt banking. Listen here →. PRODUCT VISION.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience User Friction 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s B2B software services companies work the other side of the problem.  The

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

The Product Coalition

JULY 5, 2020

For many, careers invested in continued vertical and horizontal learning and progress take years to develop. Start-Up Job Title Inflation Cash is king at a start-up because they’re always operating with a burn rate and a visible horizon to a zero balance bank account. Can you work across groups, hire teams, demonstrate leadership?

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Weak Development Team Banking Engineering Leadership 80

Mind the Product

AUGUST 19, 2019

Secondly, as great product managers are also great capacity builders for their teams, you should start looking for opportunities that AI can present for your product. Anomaly detection is used to identify suspicious bank transactions or fake accounts. Lesson 1: Understand the Problem You’re Trying to Solve with ML.

Artificial Inteligence 181

Artificial Inteligence Data Visualization Product Research Reporting Tools 181

Gainsight

JANUARY 28, 2019

I’ve spoken to these SaaS CEOs about a variety of topics—everything from: Leadership and org decisions. Over time, CEOs develop a feeling for the sales leader they want, and the same will happen in CS—but it will take time. In addition, several exec search firms have set up strong practices around CS leadership.

Customer Experience 63

Customer Experience Reporting Tools Data Visualization Banking 63

PMLesson's Ace the PM Interview

JULY 13, 2020

From initial design and development through launch, upgrades, maturation, and eventually end-of-life, PMs are found wrangling other departments with competing priorities. Leading a diverse team. 5 stars, you’ll be well-equipped to do it all, whether that means managing a team of developers or interacting with non-technical customers.

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Certifications User Testing Data Visualization Feedback Software 52

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Engineering Teams Focus On Overall Productivity. Agile development teams think about productivity in terms of overall velocity metrics and backlog/roadmap commitment. Sales lives in a different world.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

Business of Software Conference

OCTOBER 1, 2019

So there’s almost always two questions that I hear from the executive team or the leadership team when faced with reviewing a roadmap or anything else that comes out of product management usually they are phrased in these two ways. Most important in the enterprise space is our sales team. No coincidence.

Roadmap 40

Roadmap Consulting Weak Development Team User Testing 40

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. The Good and the Bad of Taking Money. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Business of Software Conference

MAY 7, 2020

But my favourite example at the moment is Ping An, the Chinese and financial conglomerate which got really big as a banking and finance insurance company but they were able to turn themselves into a tech company because they followed a couple of things not taking things for granted on why they were successful reinventing themselves already.

Feedback Software 59

Feedback Software Research Software User Testing Product Research 59

Business of Software Conference

AUGUST 30, 2019

So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. And what’s funny is messaging working on your messaging has been getting a bit of a bad rap lately. And it’s not bad: ‘gain total control of your money’.

Messaging 40

Messaging Research Software Analytic Tools Feedback Software 40

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. I graduated with a degree in finance, I didn’t want to work at a bank. And it became quickly overwhelming for us to have so many products with a small team. Mark Littlewood Fantastic.

Feedback Software 40

Feedback Software Research Software User Testing Data Visualization 40

Business of Software Conference

MAY 15, 2019

On the casino side what we developed was a machine which allowed you to play on four roulette wheels simultaneously. And we hadn’t eaten our dog food as a team, we weren’t people who really understood casinos that well and all of the difficulties that happen in the live environment. People, people in the team.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Business of Software Conference

OCTOBER 29, 2018

Wade Foster (CEO/Founder, Zapier) – Building Operating Cadence with Remote Teams from Business of Software Conference. A little bit about how to build an operating cadence and a remote team. The good news is this talk is not just for remote teams. Make sure you stay for the whole video. Video, Slides, and Transcript Below.

Weak Development Team 79

Weak Development Team Reporting Tools Feedback Software Data Visualization 79

Business of Software Conference

FEBRUARY 10, 2020

Whilst VP, Digital Product & Strategy for Small Business at JP Morgan, Isa observed that the bank branches that were most profitable were ones with the most engaged people. I became the youngest actually head of digital product for all of small business banking. Video, Slides & Transcript below. Upcoming Events. Well I did.

Reporting Tools 40

Reporting Tools Analytic Tools Feedback Software Customer Experience 40

Intercom, Inc.

JANUARY 10, 2019

Or showing you your bank balance. Also, if a person is sitting there answering people’s calls about their bank balance eight hours a day, they would go out of their mind with boredom. They got a bad rep, but they’ve come through the other end, I think. To take Paul’s example, a bot that tells you your bank balance.

User Testing 143

User Testing Banking Customer Experience Technical Review 143

Intercom, Inc.

MARCH 17, 2022

As his Twitter bio reads, he quite likes “the beautiful mess of product development.”. Why does it matter for the business, for investors, for the community, or people on your team? Customer success, support, and sales teams can be great allies in providing good insights or helping make higher-quality decisions.

Analytic Tools 151

Analytic Tools Research Software Data Visualization Customer Experience 151

Business of Software Conference

JULY 2, 2019

You will probably recognise most of these techniques in action in your own organisation… Watch, and learn how to integrate design into your team effectively. Jane Austin (Director of Product Design, Babylon Health) – 10 Easy Ways To Irritate Your Design Team from Business of Software Conference. Upcoming Events.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40

Revulytics

DECEMBER 10, 2019

In this webinar, Steven Haines, founder and CEO of Sequent Learning Networks and author of The Product Manager’s Survival Guide , draws on extensive product leadership experience to show how to develop customer empathy, develop great customer insights, and transform them into better value propositions. Poor financial planning?

Research Software 76

Research Software Reporting Tools Feedback Software User Testing 76

ProductPlan

NOVEMBER 24, 2021

You feel bad for shooting them down, they’re frustrated their request was summarily rejected, and the relationship is strained. Some will be more important than agreeing on the “sign-in” button’s color or where to order lunch for the team-building exercise. Will the customer help fund this development?

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Technical Review Product Management Product Manager User Friction 115