Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That   “ BNP Paribas is the largest bank in France.  We

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Userpilot

JULY 14, 2021

They are not helping you – the potential user; they are not helping our smaller competitors, who find themselves juxtaposed with enterprise software for a completely different user persona, and it’s not helping us – when we get leads that want something we can’t offer anyway. Best for large enterprises. ease of use.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Alchemer Mobile

JUNE 15, 2024

Right now, enterprise companies are thinking about how they can scale proven use cases with less technical knowledge to drive business goals. Most existing tools don’t connect the core capabilities that businesses need to drive enterprise goals and meet CX objectives. What can Alchemer Pulse do for your team?

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while.  One On either side, it’s easy to assume bad intent or have this get personal.  Almost

Customer Experience 124

Customer Experience Software Review User Testing Technical Review 124

Intercom, Inc.

OCTOBER 15, 2020

Then I worked on “Pokemon: Mac and Cheese” for Kraft” Bob: When I was part of the new product team, we would not only design things we also worked with suppliers and would fly all over the world to actually get those lines up and running and do that kind of stuff. Because I think it’s an area that’s lacking in literature.

Research Software 265

Research Software Feedback Software User Testing Customer Experience 265

ProductPlan

DECEMBER 1, 2021

The product team must then develop and execute its product strategy within those boundaries. Instead, they fund operations from their bank accounts. The founding team sees long-term value in not having to make decisions based on the demands of outside owners. Instead, they fund operations from their bank accounts.

Product Strategy 98

Product Strategy Strategy Onboarding KPIs User Testing 98

Mironov Consulting

DECEMBER 17, 2023

In the heat of an enterprise deal moment, it’s easy to think very short-term about the long-term costs of specials and “small requirements.”    The upside (for the sales team) is huge, and the cost (for product/engineering/support) is diffuse.    Far away.    Hard to see. 

Customer Communications 117

Customer Communications Reporting Tools User Testing Artificial Inteligence 117

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Intercom, Inc.

FEBRUARY 4, 2021

In this episode of Inside Intercom we hear from Norman about his own motivations, why he believe privates enterprise can play an integral role in positive change, and how his company Carbon Crowley (part of the Cool Planet Group) harnesses data to empower major corporations in making huge energy and cost savings. We were fairly poor.

Reporting Tools 183

Reporting Tools Transportation Travel Data Visualization 183

Mironov Consulting

OCTOBER 26, 2016

Over the past year, I’ve done a half-dozen evaluations of product management teams at enterprise software firms. Engineering Teams Focus On Overall Productivity. Agile development teams think about productivity in terms of overall velocity metrics and backlog/roadmap commitment. Sales lives in a different world.

Research Software 87

Research Software Analytic Tools User Testing Data Visualization 87

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. This trend is bound to increase with iterative development, continuous integration, and rapid deployment becoming the norm. Agile development also involves working with cross-functional teams.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s B2B software services companies work the other side of the problem.  The

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Intercom, Inc.

NOVEMBER 7, 2019

As Head of Sales for Spendesk, Nico was initially inspired by the vision of founder Rodolphe Ardant who had spotted a gap for ‘spend management’ in the B2B market based on personal banking trends. So they created a software that provides control, visibility, and payment methods for corporate finance teams. Nico: Correct.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Business of Software Conference

AUGUST 1, 2019

On joining Venture Capital firm Warburg Pincus in 1988 he built their IT Investment practice, which focussed heavily on Enterprise Software. Bill Janeway (Partner & Senior Advisor, Warburg Pincus) – The Rise & Fall Of Enterprise Software from Business of Software Conference. The Rise And Fall Of Enterprise Software”.

Reporting Tools 10

Reporting Tools Analytic Tools Software Review Enterprise 10

Mironov Consulting

DECEMBER 5, 2023

  We could conceivably do this by raising prices; opening new geographic markets; expanding the current product line; building and launching a new e-commerce business alongside our enterprise CRM business; getting the ticket concession for Taylor Swift’s next tour; or inventing cold fusion to save the planet. ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Reveal

JULY 28, 2022

Analytics is widely seen as the solution to many problems across a variety of different industries including banking , manufacturing , education , retail , real estate , and more. Not to mention your developers’ time that will go to waste. Bad Data Visualization and Dashboard Design Practices. Especially in business.

Embedded Analytics 95

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 95

Alchemer Mobile

MARCH 18, 2021

During the webinar, you can engage with Team Apptentive by chatting along, I hope you do that. The team will let you know if you are the winner, and we’ll connect with you to get your information so we can send you a prize. OK, so there are a couple of answers here, I’ll let the team decide. So make sure you do that.

User Testing 174

User Testing Webinar Data Visualization Feedback Software 174

Mironov Consulting

MAY 18, 2024

Let’s imagine a Director of Product responsible for a portfolio, with 5 product manager direct reports matched to 5 stable maker teams.    Some are top-down command-and-control, others are freewheeling or consensus-driven or chaotically leaderless or run by a CEO who had a bad childhood. 

Technical Advisors 64

Technical Advisors Technical Review Weak Development Team Product Research 64

The Product Coalition

JULY 5, 2020

For many, careers invested in continued vertical and horizontal learning and progress take years to develop. Start-Up Job Title Inflation Cash is king at a start-up because they’re always operating with a burn rate and a visible horizon to a zero balance bank account. Can you work across groups, hire teams, demonstrate leadership?

Weak Development Team 82

Weak Development Team Banking Engineering Leadership 82

UX Studio: Product Management

JANUARY 11, 2022

Our experts analyzed services, portfolios, expertise, strengths, and weaknesses of dozens of Webdesign Wien companies to create this curated list. This is our fantastic UX team. However, we have also developed a remote policy that helps us effectively collaborate with clients worldwide. We did it for you instead! Vienna Pixel.

Research Software 82

Research Software User Testing Customer Experience Data Visualization 82

Reveal

OCTOBER 14, 2021

We call one application a modern application when it is built with a combination of modular architecture patterns, DevOps, DevSecOps, serverless operational models, and agile development processes that allow businesses to reduce risk and accelerate time to market. Not a bad deal, don’t you think? for every dollar spent.

Analytic Tools 80

Analytic Tools Data Visualization Research Software Reporting Tools 80

Intercom, Inc.

JULY 26, 2018

Remarkably, the team stuck around with few exceptions. Or you had to go to the other extreme of spending hundreds of thousands of dollars on some massive analytics software with this enterprise-y sales thing. I’m not a good developer, but I know enough to sort of be dangerous. This is a bad situation.”

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

The Product HQ

JULY 1, 2024

Financial Industry The world’s leading digital banking institutions, investment companies, and retirement planning institutions use agile principles for financial apps that are accessible from the comfort of your home. According to the Comparably website , the average Scrum master salary for Bank of America in Atlanta is $117,146.

Technical Review 52

Technical Review Research Software Reporting Tools Certifications 52

Userpilot

JANUARY 26, 2021

It helps product and product marketing teams piece together and analyze the cross-channel data to improve their touchpoints. For example: customer testimonials from the sales and customer success teams. Since the product is still relatively new, there are some reports of bugs and poor loading times. But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Gainsight

JANUARY 28, 2019

Over time, CEOs develop a feeling for the sales leader they want, and the same will happen in CS—but it will take time. Are they good for SMB or enterprise? This friend said, “When I owned CS as a sales leader, it was so bad. How can they leverage in-app interventions in the product to scale the CS team?

Customer Experience 63

Customer Experience Reporting Tools Data Visualization Banking 63

Business of Software Conference

JANUARY 31, 2020

You can spend as much as you want on developing a product, but no one cares how much you spend – they only care about it’s value. I’m a 40 year Silicon Valley veteran of enterprise and B2B software; last 30 years of that on the product management side. And your typical team costs you per year? Good for you.

Weak Development Team 59

Weak Development Team User Testing Customer Experience B2B 59

Reveal

AUGUST 17, 2022

The CRM company continually invests in new capabilities and improvements, but you should bear in mind that this means, Tableau is no longer an independent BI vendor, and the product development will certainly always have a Salesforce flavor. Also, compared to other BI tools, Tableau remains one of the priciest solutions on the market.

Embedded Analytics 59

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 59

Business of Software Conference

JULY 28, 2020

And now what happens out of something like this is you’ll do a thing that your security professional thinks is bad. They’re pretty bad at it. So, I started with this concept that we think people make bad decisions. And you hypothesize that they have just robbed a bank and stolen a car. Those of you from the UK?

Reporting Tools 69

Reporting Tools Research Software Data Visualization Banking 69

PMLesson's Ace the PM Interview

JULY 13, 2020

From initial design and development through launch, upgrades, maturation, and eventually end-of-life, PMs are found wrangling other departments with competing priorities. Leading a diverse team. 5 stars, you’ll be well-equipped to do it all, whether that means managing a team of developers or interacting with non-technical customers.

Certifications 52

Certifications User Testing Data Visualization Feedback Software 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS! How will we win?

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Business of Software Conference

OCTOBER 1, 2019

I’m a 35 year veteran of Silicon Valley enterprise software which obviously means I’m not that smart I should’ve done something better and easier. And for the last decade or so I’ve been doing a combination of things around enterprise software product management. And then we’ll dive right into it.

Roadmap 40

Roadmap Consulting User Testing Weak Development Team 40

Business of Software Conference

FEBRUARY 16, 2021

So, this was focused on software developers, specifically, for dotnet software developers, this very small ad network, I ran those ad networks for a couple years, and realized that that was a terrible business. And I was a software developer before. And then we, we started to sell like big enterprises. 2:43 Mark: Yeah.

Feedback Software 59

Feedback Software Weak Development Team Customer Communications Customer Experience 59

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. The banks because. We don’t do any kind of custom work.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. So we don’t have a sales team. The banks because. We don’t do any kind of custom work.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Business of Software Conference

JANUARY 28, 2019

He’ll be talking about how to scale and onboard sales teams effectively. We got the team together and went to work on it. This is the team in Sao Paolo, we did it in London, Paris, all over the place. Paul is returning to speak at Business of Software Conference Europe 2019 in Cambridge, UK in April.

Research Software 40

Research Software Feedback Software Customer Experience Magazine 40

Business of Software Conference

AUGUST 30, 2019

So I have talked about jobs to be done and how you can use it specifically for marketing as opposed to just for product development at a couple of conferences. And what’s funny is messaging working on your messaging has been getting a bit of a bad rap lately. And it’s not bad: ‘gain total control of your money’.

Messaging 40

Messaging Research Software Analytic Tools Feedback Software 40

Business of Software Conference

MARCH 24, 2021

One is that some stuff around product and team and building a new, a new breakout, very different product to the one that you’ve got. I graduated with a degree in finance, I didn’t want to work at a bank. And it became quickly overwhelming for us to have so many products with a small team. Mark Littlewood Fantastic.

Feedback Software 40

Feedback Software Research Software User Testing Product Research 40