Remove Banking Remove Differentiation Remove Vision
article thumbnail

How to Start a Bank from Scratch by Megan Caywood

Mind the Product

Traditionally, the banking industry has been slow to innovate. In this ProductTank London talk Megan Caywood, then Chief Platform Officer at Starling Bank, explains how the bank has challenged the status quo by introducing a current account that is entirely digital and tailored to the smartphone generation.

Banking 70
article thumbnail

Jobs To Be Done (JTBD) – The Foundation of Great Presales Demos

Product Management University

What I mean is, the emphasis is on explaining how the product works as opposed to giving users a vision of what their job will be like if they use your product. For example, let’s say your product targets loan officers at commercial banks. Your intimate knowledge of the buyer is ultimately what differentiates you.

Demo 113
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Who is Ant Murphy? Background, Newsletter, Podcasts, and More

Userpilot

Following his brief career as a software engineer, he transitioned into a Business Analyst and worked in this role at the Reserve Bank of Australia, and then the Australian Securities Exchange. It touches on topics like building alignment on product vision and balancing commercial, customer, and tech goals.

article thumbnail

Everything you need to know about Pulse AI for customer experience 

Alchemer Mobile

Fast service” may be seen as favorable in banking and take-out restaurants but not at all positive for fine dining experiences. That’s how we enable CX teams to influence long-term strategy and vision while ensuring sustained growth and success. For example, words people use to describe customer service may differ between industries.

article thumbnail

Start your marketing with why: Getting your story right

Intercom, Inc.

The result is that differentiating yourself on product alone is harder than ever. When I joined Intercom, the first thing I did was to sit with the founders and try to understand the mission and vision of the product: Why did they create Intercom? But SaaS has changed that. To succeed, you need to reverse your marketing.

Marketing 223
article thumbnail

Digital Accessibility – a Guide for Product Managers

Mind the Product

But accessibility is more about inclusiveness and including vision, hearing, mobility and cognition impairments when building a product. For Alexa , there is a range of features to support accessibility needs related to vision, hearing, mobility, and speech. The customer can also speak to a bank employee in the same web chat portal.

article thumbnail

Facebook Workplace’s Julien Codorniou on turning companies into communities

Intercom, Inc.

Different products require different visions. Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. What’s your differentiator?