Department of Product

AUGUST 11, 2020

The 5 types of Product Differentiation How to fight your natural instinct to copy others The allure of copying competitors The gravitational pull towards copying competitors is real. The product teams who are able to fight this natural instinct to copy others are the ones who will build truly differentiated offerings.

Differentiation 52

Differentiation Product Research Feedback Software User Testing 52

Product Management University

MAY 15, 2024

What I mean is, the emphasis is on explaining how the product works as opposed to giving users a vision of what their job will be like if they use your product. For example, let’s say your product targets loan officers at commercial banks. Your intimate knowledge of the buyer is ultimately what differentiates you.

Demo 113

Demo Customer Experience Differentiation Banking 113

Product Management University

FEBRUARY 25, 2020

Customer-Facing Vision & Strategy. If you have 20 products, that equates to 20 product visions and 20 product strategies. Create one customer-facing vision for the portfolio, something that’s strategic to every customer, and then create a tactical business goal for each product that supports the portfolio vision.

Marketing 130

Marketing Product Manager Product Management Reporting Tools 130

Gainsight

JANUARY 23, 2025

Gainsight recently announced that we were named a Leader in the first-ever Gartner Magic Quadrant for Customer Success Management Platforms ; Gainsight was positioned highest on the Ability to Execute axis and furthest on the Completeness of Vision axis. So, no matter your industry, its no longer enough to just deliver a product.

Research Software 52

Research Software Reporting Tools User Testing Customer Experience 52

Userpilot

AUGUST 22, 2024

Following his brief career as a software engineer, he transitioned into a Business Analyst and worked in this role at the Reserve Bank of Australia, and then the Australian Securities Exchange. It touches on topics like building alignment on product vision and balancing commercial, customer, and tech goals.

Analytic Tools 104

Analytic Tools Feedback Software Data Visualization Customer Feedback 104

Intercom, Inc.

DECEMBER 13, 2018

Different products require different visions. Whereas Facebook’s overall vision relies heavily on third-party developers having access to user data, Workplace wants to be the app that’s connected to all your other apps and a highly curated marketplace that has the best SaaS applications in the world. What’s your differentiator?

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Intercom, Inc.

JANUARY 20, 2022

If you’re short on time, here are a few quick takeaways: A company’s differentiator, or the reason their customers choose them over others, only lasts as long as their ability to improve faster than others can copy. You have to put on a suit and go talk to some banks. Something happened to slow them down. It’s liberating.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Alchemer Mobile

JUNE 15, 2024

Fast service” may be seen as favorable in banking and take-out restaurants but not at all positive for fine dining experiences. That’s how we enable CX teams to influence long-term strategy and vision while ensuring sustained growth and success. For example, words people use to describe customer service may differ between industries.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

ProductPlan

SEPTEMBER 8, 2021

By unpacking Amazon’s product strategy, we endeavored to see whether or not the company stayed true to its core vision and mission when put to the ultimate test. was still working as a senior VP of an investment bank, he explored the investment potential of the internet. For Amazon, speed is a critical competitive differentiator.

Product Strategy 87

Product Strategy User Testing Strategy Technical Review 87

Intercom, Inc.

AUGUST 1, 2019

What made you trust the founder’s vision and make that jump? “When you’re really small, it’s hard to get branding right because people want to have these grand visions, but you’re three people in a room hoping to get some traction” Michael: Right. Michael: I was really aligned. for the first time.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Userpilot

NOVEMBER 17, 2022

It differentiates your product. That’s why they’ve adjusted the color patterns to make the product more accessible for users with impaired vision. However, most of the time, to experience delight, users need to check their bank account, and that means friction. They genuinely care about their users.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

JUNE 20, 2023

How is it aligned with your organization’s vision , strategy, and business model? Analyze the competitive landscape Analyzing the competitive landscape is essential to understand the existing solutions in the market, finding potential gaps you could fill, and identifying areas for differentiation. Who is the target audience?

User Testing 98

User Testing Product Research Feedback Software Customer Feedback 98

The Product Coalition

AUGUST 24, 2021

Investment banking firms, substantially benefiting from initial public offerings (IPO), strongly encouraged investments into the technology sector. It has a vision and belief that whatever it is building will solve real customer needs. delighters that will differentiate their product from the competitors.

User Testing 157

User Testing Development Customer Experience Product Research 157

Product Solving

AUGUST 26, 2020

Every bank gave out high-interest credit cards to anyone who asked, and they asked for very little in way of proof that you were willing to pay back your debt. Define your biggest differentiator, 3. What is your differentiator? Knowing what your biggest differentiator should help you find places that you want frictionless.

Feedback Software 52

Feedback Software User Testing Customer Experience Systems Review 52

Product Talk

FEBRUARY 8, 2017

The opportunities we choose to go after are what differentiate us in our market. I really encourage teams to take time to explore the opportunity space, to assess which opportunities are most likely going to drive their desired outcomes, and to use their company’s mission, vision, and strategy as a filter. – Tweet This.

Product Research 100

Product Research Research Software User Testing Reporting Tools 100

Mixpanel

FEBRUARY 23, 2021

He continued, “If I had a good metric at that time that represented product-market fit, we’d probably have $500K more in our bank account and wouldn’t have spent two years in misery.”. Also, you will find the customers that you paid for may not be good quality customers, or that you’re not making something differentiated enough.”

User Testing 130

User Testing Onboarding KPIs Product Research Startups 130

UX Studio: Product Management

OCTOBER 2, 2023

These leave an exceptional first impression and differentiate our clients from competitors. Their portfolio includes renowned clients such as IBM Global, AVON Global, VISA, and ICBC, spanning various sectors such as entertainment, banking, finance, crypto, insurtech, and retail.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Business of Software Conference

MAY 15, 2019

So I just googled “Leading expert computer vision”. So could I use computer vision as a means of being able to generate body shapes and also allow me to digitize garments really fast and really cheaply. I felt the computer vision was crucial. And a professor at Cambridge University popped up first. And defensibility.

Research Software 55

Research Software Technology User Testing Fractional CTO 55

Business of Software Conference

OCTOBER 11, 2023

Meet the customer where they are, learn and establish your differentiated value At IBM the first call was about them and the second call was all custom. EX: Same product for utilities and retail, both had the same differentiated value of needing it to keep transactions going. Smooth is fast.”

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

UX Studio

FEBRUARY 15, 2024

He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport). So it’s a, I would say it’s a good way of differentiation. ” Transcript Karthik: [00:00:00] Hello, folks. Hope you’re doing well.

Research Software 63

Research Software Analytic Tools Transportation Feedback Software 63

Intercom, Inc.

MARCH 29, 2022

Over the course of the event, we explored our vision and beliefs for the future of customer engagement and communications, and heard from Intercom leaders like CEO Karen Peacock, Co-founder and Chief Strategy Officer Des Traynor, and Chief Product Officer Paul Adams, as well as some of our amazing customers. Wayne Stewart: Yes. All right.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Intercom, Inc.

FEBRUARY 11, 2021

Ask yourself where your area of innovation is, what’s the thing that differentiates you from other companies. By laying out the differentiating features down to the nitty-gritty, the UI, the workflows, it’s easy to plot out if they should be unique or just strong table stakes. Whoever does it fastest will win. ” Des: I agree.

Feedback Software 129

Feedback Software User Testing Reporting Tools Differentiation 129

Business of Software Conference

JANUARY 16, 2020

It’s not your vision in the market. So the first one they sold to was a bank that was running this query overnight because it took 12 hours to run but with this database you could do it in three minutes. My buddy is the head of investment banking at Goldman Sachs and I’m going to get you a meeting. So I get hired.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108

UX Planet

JANUARY 22, 2025

Why a Brand Matters More Than Ever in the DigitalAge The accelerating shift to digital banking and Fintech solutions means customers interact with financial service providers through multiple digital channels-mobile apps, websites, smart watches, social networks, third-party services, voice assistants and more.

Reporting Tools 98

Reporting Tools Feedback Software Finance Branding 98

The Product Coalition

JULY 11, 2023

Gone are the days of relying solely on traditional banking institutions to manage our finances. From traditional banking to decentralized revolution For decades, traditional banks have held the reins of our financial systems. With blockchain, transactions can be processed and settled more quickly and securely.

Reporting Tools 103

Reporting Tools Research Software Banking Government 103

Roman Pichler

NOVEMBER 11, 2024

While the product lifecycle model was originally developed for commercial, revenue- generating products, I find that it is also applicable to supporting products like a mobile banking and an internal software platform, as long as you choose the right metrics to measure value and track the progress of the product.

Product Strategy 344

Product Strategy Strategy User Testing Research Software 344

UX Planet

JANUARY 13, 2025

A leading bank in Tanzania hired UXDA to transform their mobile app and made their brand future-focused as aresult. Leading the way in digital banking requires bold decisions and a clear focus on brand identity. By partnering with UXDA, CRDB Bank not only modernized its app but also reinforced its reputation as the bank of tomorrow.

Banking 105

Banking Research Software Feedback Software UX 105

Lenny Rachitsky

APRIL 1, 2025

Netflix can differentiate its podcast offering by leveraging its recommendation engine and existing payment model, addressing the discovery and monetization challenges that plague current podcast platforms. It differentiates from competitors by focusing on knowledge-driven audio content. For our persona, let’s consider Alex.

Research Software 106

Research Software Analytic Tools Feedback Software Reporting Tools 106

UX Planet

MARCH 9, 2025

Product Vision: Enable seamless discovery, customization, and procurement of technical solutions via an intuitive chat interface. Total Spend Dashboard view Executives need to see their tech investments at a glance, like checking a bank balance. User Personas Primary: Technical Decision-Maker (e.g.,

Research Software 69

Research Software Feedback Software Data Visualization Customer Experience 69