The Product Coalition

AUGUST 9, 2023

Beyond Bitcoin, it’s becoming evident that blockchain development applications are as diverse as the stars in the sky. Governments, corporations, and innovators are embracing its potential to redefine how we handle data, security, and transactions. Fast forward to today, and blockchain is no longer just a sidekick to cryptocurrency.

Data Visualization 121

Data Visualization Finance Banking Healthcare 121

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Banking : Deliver great benefits to customers and employees alike.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Reveal

OCTOBER 14, 2021

Reveal Embedded Analytics. Easy to use and understand analytics is a crucial part of every modern SaaS application. In today’s digitalized and technology-oriented world, customers require much more than static data visualization or simple reporting. What is a modern analytics application?

Analytic Tools 61

Analytic Tools Data Visualization Research Software Reporting Tools 61

Mironov Consulting

OCTOBER 19, 2022

But there are some engineering team configurations that I see as problematic.  So 1] Dedicated Bug Fixing Teams Sometimes there’s a push to create development teams specifically to close out bugs and defects, especially after frequent outages or to address long-term system neglect.  This

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Alchemer Mobile

JUNE 15, 2024

It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers. Most existing tools don’t connect the core capabilities that businesses need to drive enterprise goals and meet CX objectives.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics? But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Mixpanel

JANUARY 12, 2023

It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. And just like a product process, you need data to create something great. From customer research to monitoring and iteration, good copywriting is rooted in data. It’s a product unto itself.

Data Visualization 115

Data Visualization User Testing Research Software Product Research 115

The Product Coalition

JUNE 17, 2019

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Providing flawless branch services and keeping clients’ money safe is no longer enough. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide.

Banking 94

Banking Development Team Review Software Review Technical Review 94

Intercom, Inc.

AUGUST 13, 2019

Automated customer service isn’t a new concept. As the head of our Support Ops team, I work daily with my teammates to develop automated solutions that don’t frustrate customers, but empower them. What is automated customer service? Why automate your customer service?

Data Visualization 279

Data Visualization Customer Experience User Testing Customer Feedback 279

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Implement this user research process to gather data that’s exhaustive and actionable: Define your main objective and build a hypothesis. Start collecting data. Book a demo to discuss your needs with our team and get tailored solutions.

User Testing 93

User Testing Research Software Analytic Tools Feedback Software 93

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. This is data science (DS) as an offline toolkit to make smarter decisions. And creates a storehouse of resonant insights.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Product Talk

JANUARY 31, 2024

Because discovery involves changing the way you work on an individual, team, and even company level, it’s all too easy to make mistakes and missteps. If you’ve already begun to develop continuous discovery habits, maybe one of these stories will remind you of something you’ve experienced somewhere in your journey.

Product Research 251

Product Research Reporting Tools Feedback Software Customer Communications 251

The Product Coalition

MARCH 15, 2023

If you’re a financial services product manager, you’ll know that crafting an effective fintech app onboarding process is no small feat. There are challenges unique to financial services that become magnified when dealing with mobile devices. Chances are the ones you frequently use have a simple, intuitive app onboarding process.

Onboarding KPIs 127

Onboarding KPIs Analytic Tools Research Software Data Visualization 127

The Product Coalition

MARCH 9, 2021

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. Before you start planning your budget, let’s see why Uber is so popular and discuss what you need to develop a React Native app like it. The required minimum is bank cards and cash.

Reporting Tools 166

Reporting Tools Weak Development Team Development Technical Review 166

Userpilot

MARCH 23, 2023

And how can customer success teams address them to ensure product growth? Reasons why customers churn: #1: Customers churn when there is a bad product-customer fit and your product’s features don’t align with their needs. 3: Poor customer service or experience with the sales teams can make customers churn.

Feedback Software 91

Feedback Software Research Software User Testing Customer Experience 91

Intercom, Inc.

OCTOBER 13, 2020

Late last year, I spoke at the Predict Conference on how we built Resolution Bot, our intelligent support chatbot that can instantly resolve common questions. Similarly, don’t design far beyond what the machine learning can deliver – instead, traverse the product development tree, one level of depth at a time.

Artificial Inteligence 281

Artificial Inteligence Customer Communications Research Software Feedback Software 281

Mironov Consulting

DECEMBER 29, 2022

IMHO, software product companies are fundamentally different from software services/outsourcing/custom development companies.  Said What do I mean by software product vs software services ?  A  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies.  That   “ BNP Paribas is the largest bank in France.  We

Information 98

Information Weak Development Team Reporting Tools Technical Review 98

Iteratively Blog

DECEMBER 17, 2020

Chances are, you’ve probably heard that phrase in relation to your data hygiene. But how do you fix the garbage that is bad data management and quality? Especially if you don’t have control over the implementation of tracking code (as is the case with many data teams). Well, it’s tricky. according to IBM.

Data Visualization 40

Data Visualization Weak Development Team Analytic Tools User Testing 40

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Amazon has reported deploying thousands of times per day. This trend is bound to increase with iterative development, continuous integration, and rapid deployment becoming the norm. New QA mindset.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Research Software Data Visualization 76

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! Pendo offers very robust analytics, but it comes at a high price.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Mironov Consulting

DECEMBER 5, 2023

We’re in the Silly Season: companies of all sizes are doing annual planning — intending to lock down 12 months of iron-clad commitments, non-negotiable delivery dates, major organizational changes, and accurate predictions of revenue.    (And the 9000 things we won’t do.)  ” What To Do?

Data Visualization 78

Data Visualization Strategy Artificial Inteligence Weak Development Team 78

Intercom, Inc.

JANUARY 21, 2020

“Beyond code, beyond visuals and interactions, what do all these apps have in common with each other? Lots of social stuff, banking, travel, local services, fitness, cooking, more than a few games, even apps made by governments. Text” I’ve installed a lot more than that on my phone: 161 apps at last count.

Research Software 291

Research Software User Testing Data Visualization Customer Experience 291

Mind the Product

JUNE 22, 2018

He speaks about his experiences of engineering innovative Kenyan payment systems such as M-Pesa and M-Shwari, and of reinventing how we manage asthma conditions using simple computing tools. The service lets customers manage their finances with their mobile phone. The Story of M-Pesa and M-Shwari. Be Passionate. It’s a simple as that.

Data Visualization 100

Data Visualization Banking Weak Development Team Customer Experience 100

Mind the Product

DECEMBER 12, 2017

Until only a few years ago, large companies had an IT advantage over their smaller rivals – some commentators still give large companies an advantage when it comes to the use of Big Data. Indeed startups are often launching with or driving the development of new technologies. Their customer service is horrendous.”

Data Visualization 139

Data Visualization Reporting Tools User Testing Analytic Tools 139

Userpilot

JUNE 20, 2023

We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. TL;DR Product idea validation is a process during which product teams test and tweak the product concept to ensure it satisfies a real market need. Let’s get straight into it! What is product idea validation?

User Testing 83

User Testing Product Research Feedback Software Customer Feedback 83

Mind the Product

AUGUST 19, 2019

According to Crunchbase, in 2018 there were 5,000 startups relying on machine learning for their main and ancillary applications, products, and services. trillion to global GDP, “making it the biggest commercial opportunity in today’s fast changing economy”, according to a recent report by PwC. If so, ranking could help.

Artificial Inteligence 182

Artificial Inteligence Data Visualization Product Research Reporting Tools 182

The Product Coalition

FEBRUARY 26, 2022

I’ve asked friends who do the job at social events and got the same answer, and frequently asked members of my own teams, who struggled to find the time to do it. To compensate, I’ve seen UX researchers & designers pick up the mantle a lot more, and the design teams have really leaned into this space.

User Testing 174

User Testing Weak Development Team Customer Experience Customer Feedback 174

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. In a recent product management insights report , as many as 57% of PMs said they don’t spend enough or any time road mapping. As many as 69% reported being responsible for organizing customer interviews?

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Product Management Unpacked

APRIL 25, 2019

Build your trust bank account with small victories: Build alliances and make deposits in your “trust bank account,” where your small victories will contribute to the stability of your relationships. Strengths/Weaknesses). Build your trust bank account with small victories. This is often called a “trust bank account.”

Banking 148

Banking Feedback Software Weak Development Team Customer Feedback 148

Userpilot

MAY 13, 2021

It’s what helps teams build great product experiences. Product intelligence is integrated software that allows teams to use customer data to continuously make smart changes to products. Product intelligence helps product marketers use data to better understand consumers’ relationships with the products they love using.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Bain Public

DECEMBER 5, 2022

Through research on thousands of product managers, she pioneered the practical professional development approach that anchors product managers with the five skills most important for their professional success. Example: Pay.com (e-wallet company): Source We are not a bank. We disrupt banking. Listen here →. PRODUCT VISION.

Data Visualization 52

Data Visualization Customer Feedback Customer Experience User Friction 52

The Product HQ

JULY 1, 2024

This article provides an overview of how much a Scrum master earns according to well-researched reports, the factors mentioned above that affect it, and what the future holds for the earning potential of a Scrum master. Comparably , on the other hand, reports a Scrum master’s salary ranges from $75,000 to $105,000 per year.

Technical Review 52

Technical Review Research Software Reporting Tools Certifications 52

Userpilot

JULY 27, 2023

TL;DR SaaS, or “Software as a Service,” is a business model that delivers centrally hosted software to subscribers over the internet. They also manage finances and supervise one or more engineering teams. Much of the success here depends on how competent and motivated the CTO and their team is.

Research Software 93

Research Software Feedback Software Analytic Tools Onboarding KPIs 93

Mironov Consulting

JUNE 28, 2018

Christoph Janz has a great post and visual tying a company’s pricing, volume and target audience to its marketing and lead generation models along a continuum. Rigorous A/B testing is a favorite tool in our B2C kit. Risks are very low, OKRs tie directly to transactional revenue, and the data speak unambiguously.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Intercom, Inc.

JUNE 14, 2018

Looking for an example of a happy, high performing product team? I hosted Laura on our podcast to learn everything from why assembling a great product team is like pulling off a heist, to tips for improving collaboration and marrying business needs with user goals. If you enjoy the conversation check out more episodes of our podcast.

Weak Development Team 190

Weak Development Team CTO Coach Onboarding KPIs Fractional CTO 190