UX Planet

OCTOBER 28, 2024

Written by Mary Moore and Mary-Ann Sadovaya from Shakuro The Middle East and Near East fintech landscape is transforming rapidly, driven by digital innovation, regulatory reforms, and a tech-savvy population. Additionally, the visual design should reflect traditional preferences — being clear, elegant, and respectful.

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Userpilot

SEPTEMBER 30, 2024

3P Learning is an Australian educational technology company that specializes in developing online learning resources. Userpilot is a digital adoption platform with comprehensive functionality, including advanced analytics, feedback, and in-app engagement features. Moreover, it offers very limited analytics.

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Intercom, Inc.

OCTOBER 27, 2022

In today’s episode, we welcomed Alex into our offices to chat about his love for SaaS, the challenges of starting a business, and the future of data collection. If you’re short on time, here are a few quick takeaways: If you’re starting a business, make sure you have the technical skills to build, manage, and grow your services internally.

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Userpilot

AUGUST 28, 2024

Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. A customer experience analyst job description outlines the essential duties, required skills, and qualifications necessary to deliver actionable insights. Let’s dive in!

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Roman Pichler

NOVEMBER 11, 2024

The life cycle model is hence not a predictive tool that forecasts the value a product will generate. Take, for example, Google Wave , a messaging and collaboration tool launched in 2009. Due to its lack of success, Wave was discontinued at the introduction stage about a year after its launch.

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Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Banking : Deliver great benefits to customers and employees alike.

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The Product Coalition

SEPTEMBER 2, 2021

Although most of them haven’t become immune to the political, social, and economic turmoil caused by the COVID Recession, they are definitely ushering in the next generation of banking products?—?more The users can be insured in 90 seconds and have their claim reviewed and paid within 3 minutes. In 2019, it raised $4.9M

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The Product Coalition

MARCH 25, 2022

The overall technological progress enhances a lot of business areas, and financial technologies are certainly part of that dynamic. Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. What is fintech?

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Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics? But then what?

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Data Visualization Analytic Tools User Testing Customer Experience 98

Modus Create

MARCH 14, 2023

We have consciously excluded IT companies to demonstrate how digital transformation isn’t exclusive to technology firms. Audi — Reducing Marketing Costs with Unreal Engine Automobile Audi, a subsidiary of Volkswagen AG, had a high dependence on external service providers to create visuals for its products.

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The Product Coalition

JUNE 17, 2019

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Providing flawless branch services and keeping clients’ money safe is no longer enough. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide.

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Mixpanel

JANUARY 12, 2023

Copywriting, while often thought of as something creative and inspired, is a technical craft. It’s absolutely rooted in the empirical data that gives an objective understanding of your customers’ paint points and desires. And just like a product process, you need data to create something great. It’s a product unto itself.

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UX Studio: Product Management

JUNE 7, 2019

Technology today has started to unfold around us to change our lives for good, and it’s vital for UX Designers to keep up-to-date with the latest digital trends in the industry. Fintech, Healthtech, Edtech – what sort of tech is used within them? Fintech, Healthtech, Edtech – what sort of tech is used within them?

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Userpilot

JULY 28, 2024

Whether you’re hiring, job hunting, or simply curious, we’ve got you covered with practical insights and ready-to-use resources. The specific requirements for this role will vary depending on the company size, industry, and the product or service focus. Looking into tools for UX researchers? Let’s dive in!

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Research Software Analytic Tools User Testing Product Research 52

Mironov Consulting

DECEMBER 29, 2022

 But when I do product due diligence for SaaS-focused PE/VC firms, it's the very first thing I look at.  Let’s What do I mean by software product vs software services ?  A  but not in consulting days or developer hours or use-it-or-lose-it prepaid service agreements.  There’s

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The Product Coalition

OCTOBER 4, 2023

In the ever-evolving landscape of cryptocurrency and blockchain technology, one phenomenon that has garnered significant attention in recent years is the emergence of Decentralized Exchanges (DEXs). In a world where data breaches and security vulnerabilities are rampant, the trustless nature of DEXs is a significant boon.

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The Product Coalition

JUNE 26, 2023

Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely. If your AI journey has already been successful, then it’s time to harness the power of new tools for an even broader impact. Why Accelerate Now?

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Generative AI Customer Communications Technical Review Reporting Tools 113

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation touches every corner of an organization—from the way they interact with customers to the way they design products and services.

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UX Planet

JULY 11, 2024

Context Many young professionals struggle to manage their finances due to a lack of personalized tools and knowledge. They need integrated solutions for budget tracking, financial advice, and insights into their daily lives to make informed decisions and achieve their financial goals. How Might We Solve This Problem?

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Userpilot

MARCH 7, 2024

I asked DALLE to ‘Give me an image of a tech CEO’. Then I tried regenerating the image to see on which try it would give me a tech CEO of a different gender (or colour). Check out this viral post by Andrew Gazdecki to learn more about what a ‘tech CEO’ is like US Census data from 2022 revealed that only 17% of tech CEOs are female.

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Mind the Product

MARCH 23, 2017

In 2013, the Bank of England scaled back the rules and regulations involved in starting a bank. They hoped to kick-start technological innovation within the banking industry through increasing competition. Each promises a more convenient and transparent banking experience compared to traditional firms.

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Banking Technical Review Customer Experience Systems Review 120

Alchemer Mobile

JUNE 12, 2019

Regulations about how data can be passed through digital channels are tight, and companies must walk a fine line between providing an exceptional mobile experience that meets customer needs without sharing sensitive financial information. Providing a seamless customer service experience from one device to another is critical as well.

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ProductPlan

DECEMBER 6, 2022

Beyond those high-level commonalities, the actual work of product management can vary widely depending on the industry, especially for those in product management for financial services. Financial Services. Even within a single industry, like financial services, the role of product management varies based on a few factors.

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The Product Coalition

OCTOBER 1, 2022

The term insurtech is the merger of insurance and technology. But given the fact that this industry demands different touchpoints for its clients, it is only appropriate for insurance companies to make their services more accessible and in turn, keep track of their customers via mobile apps. trillion USD by 2025. Let’s begin.

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Data Visualization Artificial Inteligence Development Technical Review 176

Usersnap

MAY 17, 2023

We’ve all faced the frustration of trying to make sense of a web page cluttered with text and visuals. Website annotation tools can enhance collaboration and communication among online communities and provide valuable insights and suggestions for web developers, product managers and content creators. Let’s dive in!

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Mixpanel

AUGUST 18, 2021

Data privacy laws are evolving constantly to better protect consumers’ personal information. The GDPR in Europe, the CCPA in California, the LGPD in Brazil—these laws give more data transparency and agency to consumers, while limiting certain data collection practices. First things first: Why is data privacy so important?

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User Testing Data Visualization Analytic Tools Product Research 64

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines).   Not everything that’s reported as a bug is a bug – or should be fixed.  Customers

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Weak Development Team Software Review Systems Review Technical Review 129

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. This is data science (DS) as an offline toolkit to make smarter decisions. And creates a storehouse of resonant insights.

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Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? And today we have the honour to share their journey.

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User Testing Feedback Software Customer Feedback Customer Experience 121

freshtrax

NOVEMBER 21, 2022

In the San Francisco Bay Area, where I currently live, the introduction of self-checkout machines, as well as payment-related digitization, has been progressing and from what I’ve noticed many elderly people aren’t confused by these types of technologies. in the use of cashless payment technologies. bank Wells Fargo.

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Reporting Tools Data Visualization UX Banking 59

Userpilot

MARCH 23, 2023

The key difference is that customer churn measures the number of customers a business lost, whereas revenue churn measures the revenue lost due to customer churn. 3: Poor customer service or experience with the sales teams can make customers churn. Create a personalized onboarding flow to help users reach the Aha! moment faster. #3:

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Feedback Software Research Software User Testing Customer Experience 91

The Product HQ

JULY 1, 2024

This article provides an overview of how much a Scrum master earns according to well-researched reports, the factors mentioned above that affect it, and what the future holds for the earning potential of a Scrum master. Comparably , on the other hand, reports a Scrum master’s salary ranges from $75,000 to $105,000 per year.

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Intercom, Inc.

DECEMBER 20, 2022

Throughout the year, we’ve talked with and learned from industry leaders, experts, and innovators about a multitude of topics: from facing the tech slowdown to the dawn of machine learning, from the trends transforming customer support to using human insight to create memorable experiences. We learned a lot. Paul Adams: Yeah.

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Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. Our technology interfaces are gradually becoming more conversational, and we’re just starting to see the quality of natural language understanding get good enough to unlock them.

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The Product Coalition

NOVEMBER 27, 2023

The growing number of public vertical SaaS winners worth billions of dollars, such as in health sciences (Veeva), construction (Procore), restaurants (Toast), and banking (nCino), demonstrates how cloud-based and mobile app development specialized to certain industries can become giant businesses. The result is a more efficient workflow.

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Research Software Feedback Software Reporting Tools User Testing 135

Userpilot

MARCH 14, 2023

Select the wrong tool, and you can find yourself stuck in an expensive plan. This article compares each tool’s features, pros and cons, reviews, and pricing so you can confidently decide which tool is best suited for your business needs. Not all tools help you easily create interactive user guides.

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Analytic Tools Feedback Software User Testing Data Visualization 52

Alchemer Mobile

APRIL 28, 2020

USAA put their members first by returning a large portion of insurance premiums to members due to reduced mileage. Their data revealed members driving less due to stay home orders, so they’re offering a 20 percent credit on two months of premiums to everyone. Another bank doing it right with empathy! ? JimMarous ? ?

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Customer Communications User Testing Customer Feedback Customer Experience 147