The Product Coalition

JUNE 17, 2019

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Providing flawless branch services and keeping clients’ money safe is no longer enough. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide.

Banking 96

Banking Development Team Review Software Review Technical Review 96

Userpilot

JANUARY 26, 2021

Customer journey analytics is your greatest resource in making sense of your user data. But can you take action on those insights? If all the data we collect to create better products and customer experiences were trees, each company could plant its own forest. What Is Customer Journey Analytics? But then what?

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Alchemer Mobile

JULY 25, 2024

In today’s competitive landscape, customer experience (CX) stands as a cornerstone of success, particularly in the financial services industry. In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. However, not all companies are great at asking.

Reporting Tools 100

Reporting Tools Data Visualization Feedback Software Analytic Tools 100

The Product Coalition

AUGUST 23, 2023

Banking on Conversation: The Future of User Experience with Conversational UI Image created by the author using Bluewillow AI How many times do we all log in to our banking app and struggle to find information? This is precisely where Conversational UI banking is revolutionizing the retail banking industry.

Artificial Inteligence 107

Artificial Inteligence Banking Technical Review Systems Review 107

Userpilot

DECEMBER 8, 2024

As you might know, session replay tools track every click, scroll, and hiccup from your usersjust as if you were watching through their eyes. They allow you to close the gap between your analytics data and the feedback you get from users. But with so many session replay tools, which ones are worth your time and money?

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Reporting Tools 77

The Product Coalition

SEPTEMBER 2, 2021

Although most of them haven’t become immune to the political, social, and economic turmoil caused by the COVID Recession, they are definitely ushering in the next generation of banking products?—?more The users can be insured in 90 seconds and have their claim reviewed and paid within 3 minutes. In 2019, it raised $4.9M

Analytic Tools 102

Analytic Tools Data Visualization Artificial Inteligence Startups 102

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 121

Research Software Feedback Software Reporting Tools Data Visualization 121

Intercom, Inc.

OCTOBER 27, 2022

In today’s episode, we welcomed Alex into our offices to chat about his love for SaaS, the challenges of starting a business, and the future of data collection. If you’re short on time, here are a few quick takeaways: If you’re starting a business, make sure you have the technical skills to build, manage, and grow your services internally.

Technical Review 118

Technical Review Software Review Systems Review Data Visualization 118

Userpilot

AUGUST 12, 2024

Interested in customer segmentation analytics but don’t know where to start? Best segmentation and analytics tools. Segmentation analytics help you identify patterns and gain deeper insights into customer groups. It offers unique features like cart analysis and campaign reporting. The purpose?

Data Visualization 65

Data Visualization Analytic Tools Feedback Software Reporting Tools 65

Intercom, Inc.

DECEMBER 9, 2022

Here are some of our favorite takeaways from the conversation: By pushing the scale and training these models with more and more data, these bots started exhibiting qualitative changes like learning abstract concepts without supervised learning. So, everyone started using transformers for all sorts of sequence data. With GPT-3.5,

ChatGPT 279

ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. This is data science (DS) as an offline toolkit to make smarter decisions. We versus They.

Data Visualization 90

Data Visualization Analytic Tools Research Software Weak Development Team 90

Mironov Consulting

OCTOBER 19, 2022

 (I mostly see this proposed by technical leaders who come from non-revenue development organizations – those building software for internal use by companies in another business such as banking or airlines). " Code creators own quality.* become a professional services/custom consulting company.

Weak Development Team 129

Weak Development Team Software Review Systems Review Technical Review 129

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue.  Or What do I mean by software product vs software services ?  A billable).  Building

Reporting Tools 111

Reporting Tools Data Visualization Software Review Technical Review 111

Mind the Product

DECEMBER 12, 2017

Until only a few years ago, large companies had an IT advantage over their smaller rivals – some commentators still give large companies an advantage when it comes to the use of Big Data. Their customer service is horrendous.” Using this insight we can immediately route customers to the right person to speak to.

Data Visualization 144

Data Visualization Reporting Tools User Testing Analytic Tools 144

Intercom, Inc.

APRIL 29, 2020

By now, we’ve all received those hundreds of COVID-19 emails from services that we maybe used once 10 years ago. For one, we didn’t want to spam all our users and so we used our own data in Intercom to identify dormant users and took them off the list. Review every line on your marketing plan.

Customer Experience 228

Customer Experience User Friction Customer Feedback Data Visualization 228

The Product Coalition

NOVEMBER 23, 2021

Products under 200 reviews. Here are some tools you can use to find the best products: Using Keyword Research Tools When Milos began their eCommerce journey more than five years ago, there weren’t many research tools available. Here are a few research tools you can use: Google Trends ?—?Google Without moving parts.

Branding 140

Branding Data Visualization Analytic Tools Reporting Tools 140

UX Planet

FEBRUARY 1, 2024

It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings. This results in inefficiencies, data disarray, and security risks.

Analytic Tools 90

Analytic Tools Data Visualization Research Software Reporting Tools 90

Userpilot

SEPTEMBER 30, 2024

Solution : The team chose Userpilot over UserGuiding due to its mobile optimization and comprehensive analytics, allowing them to create no-code onboarding experiences, analyze performance, and trigger targeted surveys without developer assistance. Moreover, it offers very limited analytics. Book a demo to find out more!

Product Research 92

Product Research Analytic Tools Feedback Software User Testing 92

The Product Coalition

MARCH 9, 2021

All you need is a company providing React Native services and an outstanding team of developers who know exactly what they’re doing. The required minimum is bank cards and cash. But you can also add the ability to make payments using mobile wallets, online banking, QR codes, etc. How does Uber work?

Reporting Tools 168

Reporting Tools Weak Development Team Development Technical Review 168

The Product Coalition

JANUARY 12, 2023

"Digital transformation" is the process of using technology to redefine processes, products, and services to create more value for customers and organizations. Digital transformation (DT) is the process of leveraging digital technologies and data to create value and gain a competitive edge in today’s rapidly changing digital economy.

Artificial Inteligence 135

Artificial Inteligence Data Visualization Analytic Tools Research Software 135

Mind the Product

NOVEMBER 9, 2018

Once we do this, we can ensure our teams become goal focussed, values guided and data informed, rather than trying to steer the ship just by looking at the speed dials. From mental health to the health of our democracies, we are causing problems with well-intentioned software. Goals then are what you’re trying to achieve.

Data Visualization 145

Data Visualization Software Review Research Software Product Research 145

Usersnap

OCTOBER 12, 2021

76% of all bank interactions are online nowadays, create remarkable digital customer experience are not just buzzwords. And George Labs is the digital banking business unit of Erste Group. The energy of the team is fueled by curiosity: how to make a banking app welcoming? And today we have the honour to share their journey.

User Testing 121

User Testing Feedback Software Customer Feedback Customer Experience 121

Userpilot

APRIL 6, 2023

In-app feedback is one of the most insightful and relevant types of data you can collect as a product marketer, while also being the cheapest. So in this post, we’re giving away all our tactics for collecting in-app feedback and sharing the tools you can use to make the most out of it without coding.

Feedback Software 66

Feedback Software Analytic Tools Research Software Data Visualization 66

Usersnap

JUNE 11, 2019

Agile QA approach and user experience driven development (UXDD) have taken modern software development and testing by storm. Amazon has reported deploying thousands of times per day. And over 50 % of software firms have daily new releases. Agile software development practices have led to faster product development lifecycles.

Analytic Tools 85

Analytic Tools Feedback Software Reporting Tools Data Visualization 85

The Product Coalition

OCTOBER 27, 2020

Overall, NAB’s API is surprisingly good for a bank. You might wonder why this is worth noting, it’s because many APIs, especially those offered by enterprises and enterprise software providers are bizarrely not this straight forward. I could see how to resolve this by writing actual code. Easy to follow, easy to get started.

Software Review 153

Software Review Research Software Technical Review Naming 153

Usersnap

AUGUST 19, 2019

Collaboration software is the ideal system that helps clients and web agencies to communicate, collaborate, share files and solve various issues on the fly. Why adopting a collaboration tool is so important? First, this type of software free you from employing IT folks to develop and manage an intranet or extranet solution.

Web Developers 76

Web Developers Web Development Feedback Software Reporting Tools 76

The Product Coalition

NOVEMBER 27, 2023

The growing number of public vertical SaaS winners worth billions of dollars, such as in health sciences (Veeva), construction (Procore), restaurants (Toast), and banking (nCino), demonstrates how cloud-based and mobile app development specialized to certain industries can become giant businesses. It is an expert in building payments.

Research Software 137

Research Software Feedback Software Reporting Tools User Testing 137

The Product Coalition

JUNE 26, 2023

Generative AI has the potential to create economic impact within sales, marketing, software engineering & IT, customer operations, and R&D functions across various verticals. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

Generative AI 116

Generative AI Customer Communications Technical Review Reporting Tools 116

Mironov Consulting

JUNE 28, 2018

Christoph Janz has a great post and visual tying a company’s pricing, volume and target audience to its marketing and lead generation models along a continuum. Rigorous A/B testing is a favorite tool in our B2C kit. Risks are very low, OKRs tie directly to transactional revenue, and the data speak unambiguously.

Enterprise 105

Enterprise User Testing Data Visualization Product Research 105

Userpilot

JUNE 28, 2021

CEM Strategy #1: Personalise user onboarding using data. CEM Strategy #3: Act on user sentiment data in real-time. Best customer engagement software tools to use. SaaS companies have access to a plethora of data banks that can be essential to build an excellent CEM strategy. What is customer engagement?

Feedback Software 105

Feedback Software Analytic Tools User Testing Customer Feedback 105

Reveal

JANUARY 11, 2022

Reveal Embedded Analytics. Today, Angular is one of the most popular platforms for creating feature-rich, progressive web applications due to its consistent code structure and widely applicable use cases. So, how can you leverage data by integrating powerful BI capabilities in your Angular apps, continue reading and find out:

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

The Product Coalition

APRIL 7, 2021

Probably, you look for a research-based recommendation of a reliable app development service provider too. After investigating the top mobile app development companies on Clutch and The Manifest, as well as researching their service offering and client feedback, we have compiled this list of the industry leaders in Poland.

Research Software 115

Research Software Feedback Software Artificial Inteligence User Testing 115

Userpilot

JULY 29, 2024

In this article, we’ll explore these two concepts, their differences, and how to use product analytics and feedback to segment customers in Userpilot. These concepts differ based on the following criteria: Data collection : Use surveys , focus groups, and interviews to collect psychographic data. Let’s dive in. Get a demo.

Data Visualization 74

Data Visualization User Testing Analytic Tools Reporting Tools 74

Reveal

AUGUST 31, 2022

Reveal Embedded Analytics. Businesses of all industries and all sizes incorporate embedded analytics technologies and capabilities into their own software, SaaS platforms, Angular apps , or other apps because of the tremendous benefits that they get. Banking : Deliver great benefits to customers and employees alike.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Telecommunications 52

Userpilot

JULY 14, 2021

Written by content writers who have never used any of those tools, and frankly – have no clue what they are talking about. Because we’re just a different kind of onboarding tool! ?????. There are no one-size-fits-all tools – don’t trust the reviews! And these posts are literally not helping anyone.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Userpilot

MARCH 14, 2023

However, limited analytics functionality and the pricing lets it down. Want to see how you can use it to enhance your product experience without breaking the bank? It supports user analytics , enables you to collect user feedback, and allows you to design user onboarding experiences. Chameleon Dashboard. Book the demo!

Data Visualization 77

Data Visualization Analytic Tools Feedback Software User Testing 77

Userpilot

APRIL 12, 2023

What tools and techniques can you use to implement it? After implementing the techniques, track their effectiveness with product analytics and user feedback. Use event analytics and funnel analysis to track user progress through individual activation points, and milestone analysis to see if they’ve reached the key stages.

Analytic Tools 96

Analytic Tools Feedback Software User Testing Customer Feedback 96