Alchemer Mobile

NOVEMBER 10, 2022

mParticle is the customer data platform for brands leading the CX revolution. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Mobile in-app feedback tools & solutions. Unify data and simplify partner integrations with enterprise-class security and reliability.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

The Product Coalition

JANUARY 21, 2020

such as brand-new recommendation on Facebook and also Google, classifying spam e-mails on Gmail, product referrals on Amazon.com or Netflix, or Residence worth forecasting on Zillow, chatbots, trips or resort rate forecasting on Hopper or Google Trips. Banks manage a great deal of data day in and day out?—?client

Banking 78

Banking Data Visualization Research Software Artificial Inteligence 78

The Accidental Product Manager

JANUARY 27, 2020

Product managers have to practice being frenemies with banks Image Credit: 401(K) 2012. Just imagine if you were a product manager at one of the big technology firms out there (Microsoft, Amazon, Google, Oracle, etc.). The Problem With Banks. Amazon, Microsoft , and Alphabet all offer cloud services that banks need.

Banking 73

Banking Artificial Inteligence Product Management Product Manager 73

Alchemer Mobile

APRIL 7, 2021

Finance brands were generally spared by the marketplace shakeup of 2020. Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. Banking (banks and credit unions), and Insurance (auto, home, life, renters, pets, etc.).

Finance 147

Finance Feedback Software Research Software Systems Review 147

The Product Coalition

APRIL 27, 2020

Co-branded Card Issuance, Explained?—?III Commercial Aspects In Part I and Part II we looked at program design and experience design for co-branded cards. Co-branded Card Issuance, Explained?—?III III Part III?—?Commercial Commercials play a crucial role in a lot of decisions with regards to program and experience design.

Branding 60

Branding Banking Marketing Finance 60

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

Reporting Tools 100

Reporting Tools Data Visualization Feedback Software Analytic Tools 100

The Accidental Product Manager

OCTOBER 9, 2023

Delivering products to customers in cars is becoming more popular Image Credit: Michael Steeber As product managers our job is to create products that our potential customers will want. Some product managers have realized this, and they have all of sudden become very interested in drive-throughs. However, perhaps we should.

Product Management 73

Product Management Product Manager Banking Management 73

The Product Coalition

AUGUST 8, 2023

This may help in branding the business with ease and less difficulty. Create a Brand Essence After you choose a name for your business, the next step is to create an identity for your brand. Create a Brand Essence After you choose a name for your business, the next step is to create an identity for your brand.

Banking 107

Banking Government Finance Naming 107

Alchemer Mobile

DECEMBER 16, 2020

COVID-19 hit finance apps with a one-two punch, and many brands are still adjusting to find their new normal. Between heavy increases in usage as well as staggering drops in economic activity, 2020 was a roller coaster for banks, insurance companies, budgeting apps, and everything in between. Improve app store ratings and reviews.

Finance 243

Finance Feedback Software User Testing Data Visualization 243

Alchemer Mobile

MAY 7, 2020

Apptimize, An Airship Company, helps brands rapidly iterate to make amazing user experiences across all their digital channels through A/B Testing and Feature Release Management with a mobile-first lens. mParticle is the customer data platform for brands leading the CX revolution. Supporting tech.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Accidental Product Manager

OCTOBER 2, 2023

Product managers adopt a lo-fi approach to advertising their products Image Credit: nefasth When we think about how we want to present our products to our potential customers, I think that we can all agree that we’d like to make the product look as attractive as possible.

Advertising 73

Advertising Product Management Product Manager Management 73

The Product Guy

DECEMBER 15, 2019

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. Jenna Gaudio is the Vice President of Product Management at Vydia, the award-winning tech company empowering content creators and their teams. Join me in congratulating this year’s winners! Jenna Gaudio. ?Jenna

Technical Advisors 148

Technical Advisors Analytic Tools Product Management Product Manager 148

The Product Coalition

MARCH 29, 2021

While product management enjoys unquestioned support in the world’s most successful tech companies, other organisations that could substantially benefit from product management are still yet to adopt and embrace the discipline. So, I want to go through why you need product management in your tech or digital organisation.

Reporting Tools 157

Reporting Tools User Testing Product Management Product Manager 157

Product Talk

JANUARY 31, 2024

You’ll hear from: Leann Schneider , Product Manager at Plum.io , Sebastian Wramba , Product Manager at Netfonds AG (finfire), and Jelena Stajic , Vice President of Product at ScholarshipOwl. Meet Sebastian Wramba, Product Manager at Netfonds AG. Let’s dive in!

Product Research 251

Product Research Reporting Tools Feedback Software Customer Communications 251

Intercom, Inc.

OCTOBER 13, 2022

Meet the five brand-new product innovations that will drive up customer engagement this fall – including our biggest messenger update yet. To help Paul show these products in action, we’ve enlisted Mathew Cropper, our Group Product Manager, Josh Dorrell, our Product Designer, and Charlotte Sferruzza, our Senior Product Designer.

Feedback Software 118

Feedback Software Events Data Visualization Customer Communications 118

Alchemer Mobile

JUNE 12, 2019

Another challenge comes with the unique loyalty customers feel towards their financial institutions and banks. Most brands only hear from less than one percent of their customer base , so they miss out on critical feedback from the other 99 percent. The first is to launch a VOC (voice of the customer) campaign.

Feedback Software 199

Feedback Software Finance Reporting Tools Data Visualization 199

Userpilot

AUGUST 22, 2024

TL;DR Customer onboarding in financial services aims to integrate users into systems and educate them about product features, for example, in the banking sector. For example: Banks use the onboarding process to help users get familiar with their mobile app or what to do if they lose their credit card. Let’s get started.

Reporting Tools 94

Reporting Tools Data Visualization Onboarding KPIs Analytic Tools 94

NextBigWhat

AUGUST 2, 2019

We launched the first cohort of the product management course last year, did a bunch of experiments on the content, format and the process – ranging from offline-only course, online-only, recorded to live sessions and we are now happy to have found the high impacting format + content + process. . Siddhartha, Product Manager (Mobisy).

User Testing 94

User Testing Branding Feedback Software Product Management 94

Alchemer Mobile

APRIL 28, 2020

The key piece many major brands are missing right now: Listening. Brands need to give customers the opportunity to express these needs and then actually make changes based on that feedback. I think that before jumping on ads, brands need to take action. Another bank doing it right with empathy! ? JimMarous ? ?

Customer Communications 147

Customer Communications Customer Feedback User Testing Customer Experience 147

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

Research Software 119

Research Software Feedback Software Reporting Tools Data Visualization 119

Alchemer Mobile

JANUARY 24, 2019

One of the most important tasks we’re faced with in business and in our personal lives is taking care of our finances, and mobile banking is already insanely popular across all demographics. According to Apptentive’s recent consumer survey , the majority of banks and credit unions offer mobile banking apps—and they are wildly popular.

Feedback Software 164

Feedback Software User Testing Customer Feedback Finance 164

Modus Create

MARCH 14, 2023

Digital transformation is the process of managing the adoption of digital products, platforms, and processes to create a more competitive organization. It shifted its focus away from children to their parents, i.e., banking on nostalgia to drive sales. Businesses now had unprecedented access to their customers’ buying behaviors.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. It will integrate live shopping updates, investment tracking, credit and debit card transactions from multiple banks, bill management, goals tracking, insurance and loan details, tax calculations, and insights on optimising savings.

Analytic Tools 98

Analytic Tools Data Visualization Research Software Reporting Tools 98

Split

MAY 10, 2023

How Feature Flags Help Financial Services Firms Take New Ideas to the Bank Financial services brands are leveraging feature flags to support rapid experimentation and deliver targeted customer experiences. When resources are tight and companies can’t afford downtime, feature management is a lifesaver and your frugal best friend.

Data Visualization 98

Data Visualization Customer Experience Banking User Testing 98

Alchemer Mobile

JULY 21, 2020

In the banking and financial industry , the best place to gather customer feedback is typically in the app stores. They turned to their digital banking platform provider, Alkami, to begin solving the issue. ” – Jason Pace, Senior Product Manager at Alkami.

Feedback Software 130

Feedback Software Product Research Roadmap Customer Feedback 130

Mind the Product

APRIL 16, 2020

However, I quickly discovered that there’s too much brand risk for a trusted bank to take this type of lean startup approach. Venus quickly became the key to getting everything done, including getting us a new banking licence! People were extremely privacy-conscious in Hong Kong and banks were trusted. Conclusion.

Weak Development Team 150

Weak Development Team Banking Customer Experience User Friction 150

Mind the Product

MARCH 14, 2019

Now imagine the same scenario but this time, rather than a machine, you’re inside the bank speaking to a human cashier. In the Kano model, the surprise touches that users enjoy are called “delighters” For example, imagine a staff member handing a free lollipop to your child to keep them happy while you queue at the bank.

Customer Satisfaction 177

Customer Satisfaction User Testing Banking Customer Experience 177

Alchemer Mobile

JUNE 15, 2024

Fast service” may be seen as favorable in banking and take-out restaurants but not at all positive for fine dining experiences. You can analyze large volumes of NPS, CSAT and customer feedback data to quickly understand what’s driving negative and positive sentiment about your brand. Foster brand loyalty.

Artificial Inteligence 100

Artificial Inteligence Customer Experience Data Visualization User Testing 100

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Introduction. What should you tackle first? “To reach WCAG 2.0

Reporting Tools 123

Reporting Tools Research Software Product Management Product Manager 123

The Accidental Product Manager

JANUARY 15, 2018

All of this success has put some pressure on the Amazon product managers. As product managers we all know what this means – new products. Recently the Amazon product managers decided to expand their product development definition and introduced a new product that was yanked off the market after only a couple of days. In the U.S.,

Banking 89

Banking Product Management Product Manager Government 89

The Product Coalition

APRIL 7, 2021

We used to manage most of life on mobile phones and tablets using various applications. Today, many brands realize the urgent demand for having their own mobile application to be tightly connected with their customers and run their businesses online more successfully. It’s likely your mobile device.

Research Software 114

Research Software Feedback Software Artificial Inteligence User Testing 114

The Product HQ

JULY 1, 2024

Ecommerce product management is a rising career path as eCommerce stores pop up around the world. As online stores grow into full-fledged product marketplaces, the demand for ecommerce product managers is increasing too. In any case, according to Glassdoor, the average eCommerce product manager salary in the US is $121,741.

Technical Review 52

Technical Review Product Management Product Manager Certifications 52

Product Innovation Educators

APRIL 1, 2024

How product managers can design their customer experience journey We all want to create products that customers find valuable and even delightful. ” He is founder and CEO of CXFormula , which works with entrepreneurs to Fortune 100 companies including Nike, Universal Studios, Burger King, Bank of America, and others.

Customer Experience 92

Customer Experience User Friction User Testing Automotive 92

The Product Coalition

JULY 21, 2022

E-commerce technologies can be beneficial for e-commerce businesses without the help of live employees, data management, and security. Many brands are using offshore development teams to build custom apps for their operations and increase sales. This e-commerce technology trend helps reduce the reliance on physical banks.

Reporting Tools 151

Reporting Tools Artificial Inteligence Data Visualization Wireless 151

The Product Coalition

NOVEMBER 8, 2024

I was working on a few projects with a friend of mine, a branding agency CEO, and I ran this coffee delivery idea by him. But we knew we needed the right technology to make it work, so we built a custom management platform. Managing Demand Patterns When it came to morning rushes and afternoon slowdowns, we noticed clear patterns.

Feedback Software 81

Feedback Software User Testing Customer Experience Technical Review 81

Mind the Product

JUNE 11, 2019

I’m really proud to have been part of the team who launched Echo’s new website – our digital pharmacy users can now manage their medication from whichever device they like, without downloading our app. Echo is a digital pharmacy that lets users manage their prescription online, then delivers medication to their door.

User Testing 137

User Testing Customer Experience Product Research Banking 137

Mind the Product

MAY 5, 2020

Georgie Smallwood has a lot to say about the different ways that product management is practised around the world. In a product career that has taken her from Australia to Hong Kong and to Europe, she’s currently Chief Product Officer for Berlin-based challenger bank N26. What are we going to skip over?’.”.

Leadership 101

Leadership Research Software User Testing Analytic Tools 101