UX Planet

DECEMBER 15, 2023

This requires understanding users’ needs and desires, and then using storytelling to address those desires in a creative way that crafts a deeper connection between the users and the digital product or service. That is because users who are emotionally engaged with a digital product are more likely to become repeat visitors.

UX 106

UX Research Software Customer Experience Product Research 106

Amplitude

MAY 6, 2020

Product Intelligence software helps teams use their customer data to build great product experiences. Product Intelligence is a response to these shifts—changes in how we interact with products, and how companies are competing to retain, delight, and engage customers. Today, we—the product-using public—have more choices.

Data Visualization 140

Data Visualization Reporting Tools Analytic Tools User Testing 140

Mind the Product

MAY 5, 2020

Ahead of the ninth Global Accessibility Awareness Day (GAAD) on May 21st and, at a time where digital products are very much in the spotlight, we’re digging deep into accessibility to better understand how we, as product managers, can improve our digital products. Accessibility and Your Product. Introduction.

Reporting Tools 120

Reporting Tools Research Software Product Manager Product Management 120

UX Studio: Product Management

OCTOBER 2, 2023

They play an essential role in creating fascinating websites that engage users and appealing branding that leaves a lasting impression. Notable clients in our portfolio include Google, Netflix, Cisco, The United Nations World Food Programme (WFP), and other brands from around the world like from New York or San Francisco.

Research Software 66

Research Software Data Visualization User Testing Technical Review 66

Usersnap

JUNE 14, 2024

Feedback is a critical component of any successful project, whether you’re developing a product, crafting a marketing campaign, or refining a service. A well-structured feedback process ensures that input is gathered effectively, processed efficiently, and implemented in a way that improves the final outcome. What is Usersnap?

Feedback Software 52

Feedback Software User Testing Customer Feedback Data Visualization 52

UX Studio

OCTOBER 11, 2022

Digital customer experience, or digital CX, refers to all digital or online interactions between your brand and your customers. Customers are more engaged, satisfied, and loyal to brands that combine exceptional products, powerful digital experiences, and human interactions. banking (75%), . healthcare (78%), .

Customer Experience 85

Customer Experience User Testing Analytic Tools Customer Feedback 85

Intercom, Inc.

NOVEMBER 3, 2022

Despite having started her career in banking and finance, when Natasha moved to Bulb, a renewable energy supply company based in the UK, she encountered the challenges of scaling a support team firsthand. By automating planning, businesses can save time, increase productivity and turn support from a cost center into a profit driver.

Feedback Software 206

Feedback Software Research Software Customer Experience User Testing 206

Department of Product

JULY 29, 2022

Product Positioning for Product Managers Why an understanding of how your product is positioned is critical A key responsibility for Product Managers is to define how their products are positioned in the market. This is the result of unique product positioning.

Positioning 52

Positioning Feedback Software Product Manager Product Management 52

Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ And what can product managers do to build quality products that really delight users ? Then iterate to add delight and build a minimum delightful product. Book the demo!

User Testing 79

User Testing Customer Experience Feedback Software Customer Feedback 79

Userpilot

JULY 14, 2021

There are plenty of all these blogs “15 alternatives to {Brand Name} that are equally good” that are…plain wrong. Because still – there are some differentiators that may affect your choice. Intercom offers literally just the simplest linear product tour + emails. Slap that shameless product tour there.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 105

Intercom, Inc.

DECEMBER 13, 2018

It’s easy to connect the dots between mission and product when you consider the social media behemoth’s more than 2 billion worldwide users. Different products require different visions. What’s your differentiator? That’s why they’re trying to turn the company into a community. Workplace is about connecting people.

Feedback Software 151

Feedback Software Data Visualization Customer Experience User Testing 151

Reveal

OCTOBER 14, 2021

In today’s modern business world is surprising that many retail, banking , finance , and manufacturing organizations still use legacy systems despite the fact that they need to be armed with real-time, up-to-date technologies and tools to be able to survive in the market. What Are The Major Issues With Legacy Systems?

Analytic Tools 60

Analytic Tools Data Visualization Research Software Reporting Tools 60

Intercom, Inc.

JULY 26, 2018

Here are five quick takeaways: Josh’s goal with Baremetrics was to get it up and running as quickly as possible, following Reid Hoffman’s suggestion that if you’re happy with the product, you haven’t launched early enough. He craved thoughtful feedback from real customers (instead of free beta users) and rushed to market.

Feedback Software 137

Feedback Software Analytic Tools User Testing Product Research 137

Intercom, Inc.

JANUARY 20, 2022

In the race to win a customer’s business, it’s not really about how good your product is – it’s how fast you keep innovating. After all, almost any product or service can be replicated by a competitor. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

Product Innovation Educators

APRIL 1, 2024

How product managers can design their customer experience journey We all want to create products that customers find valuable and even delightful. How can using the customer experience journey help you make better products? How can using the customer experience journey help you make better products?

Customer Experience 93

Customer Experience User Friction User Testing Automotive 93

UX Studio

FEBRUARY 15, 2024

With a background in Business Administration, Management, and Leadership, he has vast experience as a Business consultant, Product strategist, and now as an Innovation Portfolio Lead. “ Innovation is not something completely brand new. Should we do research? What type of research should we do? Welcome to UX studio.

Research Software 64

Research Software Analytic Tools Transportation Feedback Software 64

Intercom, Inc.

SEPTEMBER 15, 2022

Tomoko Yokoi, researcher and advisor in digital transformations at the IMD Business School in Switzerland. Karen Church, Intercom VP of Research & Data Science. I ended up running an experiment-based dissertation where I assessed how emojis could change people’s interpretations of branded messages.

Messaging 129

Messaging Reporting Tools Research Software Data Visualization 129

The Product Coalition

FEBRUARY 22, 2023

All it takes to succeed here is a pinch of creativity, a pinch of utilities, and a touch of uniqueness that will be the differentiating factor. NFT Launchpad An NFT launchpad is an application that allows brands and creators to mint and sell NFTs by better appealing to the market.

Research Software 128

Research Software Technical Review Customer Experience User Testing 128

Intercom, Inc.

NOVEMBER 30, 2022

If you are a B2B SaaS company, 2021 saw your valuation increase massively, which probably saw your bank balance increase, and the exact same was true for your current customers. Product: file storage vs collaboration, support product vs sales product etc. Team: Support vs Success vs Product vs CIO.

Engineering 151

Engineering Research Software Onboarding KPIs Customer Experience 151

Userpilot

MARCH 14, 2023

TL;DR Interactive user guides use a combination of UI patterns that educate customers on how to use the product better. There are two types of interactive user guides ; full product tours and interactive manuals. UserGuiding is a cost-effective product adoption tool. Not all tools help you easily create interactive user guides.

Analytic Tools 52

Analytic Tools Feedback Software User Testing Data Visualization 52

Intercom, Inc.

AUGUST 1, 2019

It depends on the industry, but Brex has had huge success by acting bigger than they are – particularly in the B2B space, where people are looking for signals that your product is going to be supported for years in the future. I worked at a company called SoFi, which is an online student lender, and has other products.

Strategy 36

Strategy Data Visualization Analytic Tools Startups 36

Mixpanel

FEBRUARY 23, 2021

Table of Contents The problem with defining product-market fit In search of quantitative indicators of product-market fit 6 things about measuring product-market fit 1. With that in mind, product-market fit is a spectrum 4. Once you find product-market fit, it’s not static 6. It makes sense intuitively.

User Testing 130

User Testing Product Research Startups Onboarding KPIs 130

eG Innovations

APRIL 12, 2022

Payment gateways come with an array of benefits: They support different payment modes such as debit cards, online banking accounts, or online wallets. The customer’s bank or card details are stored in the payment gateway’s infrastructure – not yours. They make it easy for you to be PCI-DSS compliant. Insight #1.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

eG Innovations

APRIL 12, 2022

Payment gateways come with an array of benefits: They support different payment modes such as debit cards, online banking accounts, or online wallets. The customer’s bank or card details are stored in the payment gateway’s infrastructure – not yours. They make it easy for you to be PCI-DSS compliant. Insight #1.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Customer Experience 52

Business of Software Conference

AUGUST 30, 2019

When marketing a product, it’s common for founders to focus on the product itself. Claire Suellentrop (Founder/CMO, Userlist.io) – Get Out Of The Echo Chamber: How To Use JTBD To Perfect Your Product’s Messaging from Business of Software Conference. Claire Suellentrop, Founder/CMO, Userlist.io. Upcoming Events.

Research Software 40

Research Software Messaging Analytic Tools Feedback Software 40

freshtrax

SEPTEMBER 24, 2019

This reflects the strengths of the mobile economy and how prioritizing mobile through infrastructure, education, and legislation will continue to have an impact on GDP (Gross Domestic Product). Education is a key tenet to Adjust, and as thought leaders in the industry, we produce a lot of research and resources for marketers in Japanese.

Analytic Tools 97

Analytic Tools Research Software Feedback Software User Testing 97

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. The banks because. They want to compete with that 90 percent of the business that the banks have.

Research Software 45

Research Software Software Review Data Visualization User Testing 45

Business of Software Conference

NOVEMBER 12, 2019

As Mark alluded to I recently started another company called Ropig in the developer tool space but it’s brand new and I don’t really have any lessons learned yet so I’ll focus today’s talk on MeetEdgar. The banks because. They want to compete with that 90 percent of the business that the banks have.

Research Software 40

Research Software Software Review Data Visualization User Testing 40

Product Management Lessons from the Trenches

DECEMBER 17, 2018

As someone on the business side of the house, it is not important for you to know how to perform Natural Language Processing (NLP), but in my experience you will add much more value to your product/users and work more effectively with your teams if you have a sense for what is involved. from social media posts or survey responses)?—?in

Technical Review 30

Technical Review Feedback Software Artificial Inteligence User Testing 30

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. Paul Adams shared three incredible new products that will take your Intercom experience to the next level: Surveys, Switch, and our next-generation Inbox. Enjoy this time.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118

Business of Software Conference

MAY 21, 2020

And all of these have brand recognition. Our current product is a biometric fingerprint scanner paired with an Android app. Our product needs to work in some pretty extreme environments, so both are pretty robust. On the other hand, you have the tech unicorns with billion dollar valuations; like Uber, Stripe, and Dark Trace.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52

Intercom, Inc.

FEBRUARY 11, 2021

There’s a delicate balance any product strategy needs to master: On the one hand, to build a successful business, you need to design features that set your company apart — your core of innovation. On the other, no customer will sign up for a product if there isn’t a solid foundation on which to innovate on. Paul Adams : Hey, Des.

Feedback Software 129

Feedback Software Reporting Tools User Testing Differentiation 129

Business of Software Conference

JANUARY 16, 2020

In this BoS Talk April shows you how important positioning is to your product and how you can be doing yourself a great injustice just by positioning incorrectly. April is an expert marketing practitioner turned executive consultant and author who helps technology companies make complicated products easy for customers to understand and love.

Positioning 108

Positioning Analytic Tools Reporting Tools Research Software 108