Mind the Product

SEPTEMBER 11, 2024

What does it take to integrate Generative AI into the highly regulated world of banking? Featured Links: Follow Tariq on LinkedIn | Citi | ‘Six things Read more » The post How Citi is accelerating AI in banking – Tariq Maonah (SVP of Product and Engineering, Citi) appeared first on Mind the Product.

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Banking Engineering Generative AI Development 70

Roy Madden

JULY 28, 2022

The new Feedly Neobanks Leo Concept is a handy list of the top 350 digital banks. With Feedly’s new Neobanks AI model, you can effortlessly keep up with the growth and strategies of the world’s top 350 neobanks. Start 30-day free trial.

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Banking Artificial Inteligence Product launches Product Research 110

The Product Coalition

JUNE 17, 2019

David Gledhill , DBS Bank Chief Information Officer. Bank customers’ requests are rapidly changing. Today, people want to be able to manage their finances entirely online, a feature not every bank is currently able to provide. Among them are N26 in Germany, Nubank in Brazil, Revolut in the UK and Tinkoff Bank in Russia.

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Banking Development Team Review Software Review Technical Review 94

Johanna Rothman

DECEMBER 14, 2023

Sometimes a fieldstone is too big for me, so I use the notion of an “idea bank.” ” My idea bank reminds me of themes I want to possibly address in the future. The Blank Page Problem Can Stop Writers from Writing Before I knew about fieldstones or the idea bank, I had trouble starting a piece.

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Banking Workshop Consulting Books 64

Business of Software Conference

MARCH 13, 2023

And Breathe… Silicon Valley Bank – Imagine It Was Just a Dream The last few days have been some of the most traumatic ever for many in the SaaS and software ecosystem. The collapse of Silicon Valley Bank (SVB), would undoubtedly been a near extinction event for growth stage software companies across the world.

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Mind the Product

MARCH 23, 2017

In 2013, the Bank of England scaled back the rules and regulations involved in starting a bank. They hoped to kick-start technological innovation within the banking industry through increasing competition. Each promises a more convenient and transparent banking experience compared to traditional firms.

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Banking Technical Review Customer Experience Systems Review 120

Split

SEPTEMBER 7, 2021

Looking ahead, firms across banking, investments, insurance, and payment processing will have to continue to weigh priorities and make strategic decisions in order to adapt and excel in a fast-changing market. A Strategic Decision to Adopt and Excel.

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The Product Coalition

JANUARY 21, 2020

Currently, AI builds its solutions using the following approaches: Prediction Classification Clustering Optimization Why are banks making use of AI in their back-office functions? Banks manage a great deal of data day in and day out?—?client financial investments, transactions, home mortgages, bank card, and so on.

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Banking Data Visualization Research Software Artificial Inteligence 78

Mind the Product

JULY 29, 2019

Traditionally, the banking industry has been slow to innovate. In this ProductTank London talk Megan Caywood, then Chief Platform Officer at Starling Bank, explains how the bank has challenged the status quo by introducing a current account that is entirely digital and tailored to the smartphone generation.

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Banking User Testing User Friction Differentiation 71

The Accidental Product Manager

JANUARY 27, 2020

Product managers have to practice being frenemies with banks Image Credit: 401(K) 2012. The Problem With Banks. However, there is a problem here: these markets are already being served by banks. The result of this is that the big technology companies and banks have started to circle each other with a great deal of care.

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Banking Artificial Inteligence Product Management Product Manager 73

Alchemer Mobile

APRIL 5, 2022

Subcategories for Finance Apps: Fintech, Banking, Insurance. “Why do people like mobile banking? Banking (banks and credit unions), and Insurance (auto, home, life, renters, pets, etc.). Response rates were phenomenal, with 94% for Fintech, a whopping 98% for Banking, and a high 97% for Insurance (91% overall).

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Finance User Testing Feedback Software Research Software 261

TryMyUI

OCTOBER 10, 2019

The post Banking on bad UX: Finance website designs are failing gens Y & Z appeared first on TryMyUI Blog. Now, younger generations aren't buying in. How are financial website designs failing? How can financial institutions hope to rebound in the eyes of these tech-savvy and socially aware customers?

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Finance Banking UX Blog 73

DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch. 70% of participants have a more favorable rating of online banking now.

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Banking User Testing Reporting Tools Presentation 52

DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch. 70% of participants have a more favorable rating of online banking now.

Banking 52

Banking User Testing Reporting Tools Presentation 52

DISQO

APRIL 2, 2020

Online banking isn’t a new concept, but it may become a mainstay due to the spread of COVID-19. For the safety of consumers, the bank staff, all our families and the community, nobody should be walking into a branch. 70% of participants have a more favorable rating of online banking now.

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Banking User Testing Reporting Tools Presentation 52

The Product Coalition

APRIL 14, 2020

How to Get Your Next 1,000 Customers without Breaking Your Bank was originally published in ProductCoalition.com on Medium, where people are continuing the conversation by highlighting and responding to this story.

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Banking User Testing Research Software Customer Experience 78

The Product Coalition

JUNE 22, 2023

Or what if you wanted to check the status of your white labeled credit card not with the issuing bank, but with the label? This can be handled by partnering with back end institutions that are structurally adept at security, particularly across regulatory environments, i.e., banks and other large financial institutions.

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Finance Banking User Testing Onboarding KPIs 111

TryMyUI

FEBRUARY 22, 2021

The post Banking on Bad UX vol. Sometimes, "usable" doesn't actually mean "usable" in the UX sense. Citibank is out $500 million on a "usable" UI that isn't even close to being usable. Learn the difference and save yourself a billion or so. 2: The 1s and 0s of a $900,000,000 UI mistake appeared first on TryMyUI Blog.

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Banking UX Blog Finance 52

The Product Coalition

JULY 8, 2021

Innovation-thinking banks and fintech startups use natural language processing to augment intelligent chatbots into the customer experience. Banks can use NLP-powered chatbots to provide 24/7 customer assistance and personalized insights based on real-time financial data analysis.

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Data Visualization Reporting Tools Analytic Tools Banking 154

Alchemer Mobile

JULY 25, 2024

In our digital world, it has never been easier for customers to switch banks, wealth and investment managers, or financial technologies. 40% of banking customers are willing to leave their provider for a better digital experience alone! The first step to meeting these expectations is assessing your current experience.

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Reporting Tools Data Visualization Feedback Software Analytic Tools 100

The Product Coalition

MARCH 29, 2021

The finance industry is massively influenced by the digital transformation as all other industries. Not only new payment methods are… Continue reading on Product Coalition ».

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Banking Finance Development Agile 89

Alchemer Mobile

APRIL 7, 2021

Consumers used Finance apps for the same standard purposes, although DAU spiked as people used mobile as their primary access point to banks and finance management. Banking (banks and credit unions), and Insurance (auto, home, life, renters, pets, etc.). Finance brands were generally spared by the marketplace shakeup of 2020.

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Finance Feedback Software Research Software Systems Review 147

The Product Coalition

MAY 27, 2022

Blockchain is responsible for facilitating tasks in regular lives, investing protocols that can bring passive returns compared to the savings arenas and conventional banking. Blockchain also offers banking services. When you transact in cryptocurrencies, there is no need for you to input your banking data or personal information.

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Data Visualization Banking Customer Experience Finance 161

Product Management University

AUGUST 6, 2024

Department Priorities & Goals – The Missing Link Imagine you have a platform with a suite of loan products for credit unions and community banks. If the banks and credit unions make it more attractive for small businesses to apply for loans, they’ll grow their customer base of local small businesses. Now, the connection is obvious.

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Demo Differentiation Product Research Banking 130

Lenny Rachitsky

MAY 16, 2024

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Mercury —The powerful and intuitive way for ambitious companies to bank • OneSchema —Import CSV data 10x faster — Jag Duggal is chief product officer at Nubank, a decacorn neobank founded in Brazil.

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User Testing Research Software Banking User Friction 90

Alchemer Mobile

NOVEMBER 10, 2022

Alkami Technology develops and delivers digital banking solutions for credit unions and banks.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Intercom, Inc.

AUGUST 30, 2022

Mercury – Banking. Mercury is a financial technology company that provides banking* made with startups in mind. Mercury’s product also includes integrations, rules, and shortcuts that were engineered to help founders spend as little time as possible thinking about banking. Mercury is a financial technology company, not a bank.

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Reporting Tools Customer Communications Analytic Tools Data Visualization 163

Alchemer Mobile

AUGUST 5, 2020

While we saw DAU (daily active users) stay pretty consistent for traditional banking apps since the pandemic hit, it spiked for budgeting apps and other mobile-first brands. Historically, the banking experience has never been one to write home about. Let’s unpack that a bit more. And right now, human connection is everything.

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User Testing Finance Customer Feedback Feedback Software 246

The Product Coalition

SEPTEMBER 2, 2021

Although most of them haven’t become immune to the political, social, and economic turmoil caused by the COVID Recession, they are definitely ushering in the next generation of banking products?—?more in equity and debt to use open banking to offer loans to people with ‘thin’ credit files. In 2019, it raised $4.9M

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Analytic Tools Data Visualization Artificial Inteligence Startups 100

Product Talk

MAY 18, 2022

Another example involved a bank that had strong company policies that meant their product teams were not allowed to talk to customers. It just mattered if they banked somewhere. Fortunately, the team knew plenty of people who had bank accounts at other institutions.

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User Testing Customer Experience Customer Feedback Product Research 234

Dragonboat

MARCH 11, 2024

Bank. […] The post Conquering Product-Led Transformation: Strategies for Scaling in Large Enterprises appeared first on Dragonboat. The larger the company, the more significant the challenges become: team cohesion, strategic direction, and maintaining alignment throughout the organization.

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Enterprise Strategy Banking Leadership 109

The Product Coalition

AUGUST 8, 2023

Separate Business Bank Account Finally, the last and one of the most crucial steps is to open a separate business bank account to manage the business finances. Having a separate business bank account allows you to track expenses, profits, and taxes better. Also, don’t forget to get a business credit card.

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Banking Government Finance Naming 107