Userpilot

NOVEMBER 21, 2023

TL;DR Product managers often don’t get the due recognition for their work and their role is often marginalized by frustrated leadership or other teams. Instead of staying in the zone of most competence, divide your attention across all aspects of the product, like the business, tech, and UX. Let’s dive in! Is giving up any easier?

Technical Review 77

Technical Review User Testing Product Manager Product Management 77

People-First Product Leadership

DECEMBER 4, 2023

Welcome back to creating your strategy stack. In Part 2, we dive into establishing your organization's strategy and goals. If you missed Part 1, we covered the “why” behind creating a strategy stack, with a focus on the Mission, North Star, and Vision. Subscribe now What’s in a Strategy?

Strategy 52

Strategy Weak Development Team Technical Review Vision 52

The Product HQ

JUNE 10, 2024

So product managers require many skills, including technical, marketing, customer feedback, data management, project management, and market evaluation skills. Due to the B2B product manager’s hectic job, it’s easy to forget that there is a world outside. This is why it’s essential to improve their strategic thinking.

B2B 52

B2B Product Research User Testing Data Visualization 52

Mixpanel

APRIL 18, 2024

For one, in an ideal scenario, any new feature release requires a healthy amount of testing and, unlike B2C companies which build for general consumers and might have millions of users, most B2Bs are lucky to have a few thousand people regularly using their products. Perhaps you need to beef up your internal and external promotion strategy.

Data Visualization 101

Data Visualization B2B User Testing Customer Feedback 101

The Product Coalition

FEBRUARY 12, 2021

As data scientists and environmental engineers with our own air quality technology and APIs, we realized we were equipped to answer this demand?—?and and so our B2C product design journey began. when many other sources of this information go offline due to blackouts or damage.

Data Visualization 89

Data Visualization Research Software Reporting Tools User Testing 89

Nulab

SEPTEMBER 22, 2021

Any good positioning strategy begins with plenty of research. Your positioning strategy is about finding your space in the market and focusing your efforts on making that space yours. Getting to know your typical customer will help you tailor your marketing strategy. trends, legislation, tech breakthroughs, etc.).

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

The Product Manager Coach Blog

MAY 7, 2024

In this article, I will review the differences between the Staff Product Manager and the Senior Product Manager roles, helping you gain clarity and make an informed decision about your career path. Staff Product Managers often view products holistically, considering how each fits into the broader business strategy.

Product Manager 52

Product Manager Product Management Data Visualization B2C 52

Userpilot

APRIL 7, 2023

Collect market research insights from industry reports, census data, Google trends, user persona canvas and surveys, social listening, discovery interviews , and customer reviews. B2B customer insights vs B2C customer insights B2B insights focus on businesses as customers, while B2C insights focus on individuals as customers.

Data Visualization 80

Data Visualization Analytic Tools Feedback Software Research Software 80

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

UX Planet

FEBRUARY 1, 2024

Here’s a generic template to get you started: Identifying UX User Personas for Enterprise Applications Special considerations for enterprise UX personas are crucial due to the unique context and demands of the business environment. This can range from onboarding new software to ongoing technical support.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

The Product Guy

MAY 15, 2017

In a recent live stream from one of our mentors of The Product Mentor , Dustin Levy, lead a conversation around “Product Strategies for Non-Strategists”. He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. Signup to be a Mentor Today! View the live stream….

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Product Talk

SEPTEMBER 1, 2021

Our ultimate goal at Human API is to have a B2C play where we create a marketplace for the consumer to do even more with their health data,” says Lisa. While Human API is a discovery-friendly company, the tech lead and designer hadn’t done this type of discovery work before. Slack communication is a push and pull. Tweet This.

Product Research 226

Product Research User Testing Technical Review Data Visualization 226

Gainsight

APRIL 10, 2023

By Harshi Banka, Senior Director of Strategy, Digital Customer Success The last few months have been rough for SaaS businesses with multiple headwinds including the economic downturn, rising inflation, and decreasing investments. While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

Userpilot

JULY 30, 2021

A product manager’s responsibilities include evaluating ideas, setting product strategy, building and sharing product roadmaps, prioritizing features and documenting requirements, defining product releases, and analyzing and reporting on progress. Type of product (B2B, B2C). Setting a product strategy. Product leadership style.

Feedback Software 98

Feedback Software Research Software Reporting Tools Product Research 98

Userpilot

MARCH 24, 2024

Review generation user flow. For a B2C company like Spotify, they’ll need a music app user flow, an e-commerce payment flow, and so on. Review generation user flow Positive reviews help build social proof and make it easy to acquire new users. However, there’s a delicate science to requesting reviews.

Customer Feedback 89

Customer Feedback Data Visualization User Testing Analytic Tools 89

Mind the Product

JANUARY 30, 2019

Listen if you’d like to learn more about: The fundamental way marketplaces differ from other B2B and B2C models. Links mentioned in this episode: Sangeet Paul Choudary – in the Harvard Business Review ( Pipelines, Platforms, and the New Rules of Strategy ) and his personal site. The theory of matchmaking. Fur babies!

Product Research 85

Product Research B2C Entertainment Technical Review 85

Gainsight

NOVEMBER 1, 2022

Over the past few years, SaaS’s purpose-built technologies and strategies have helped our industry withstand the ups and downs of the market. It was a hard decision to make because no CEO wants to hire people and then have to let them go due to his/her business decisions. Resilience gets you through. Prosilience gets you ahead.

Feedback Software 52

Feedback Software Customer Experience Technical Review User Testing 52

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. As is almost always the case, what seems to be execution gaps turn out to be product strategy gaps, and so we started with creating a clear product strategy. Two options, to force yourself to choose.

User Testing 110

User Testing Workshop B2B Leadership 110

Gainsight

FEBRUARY 9, 2023

The beauty of each of these three strategies? B2B and B2C. Of course, a convergence of these strategies won’t happen overnight, but there is no better time than the present to initiate “Through-Partner Customer Success.” Crawl: Partner-Aware Customer Success Partnerships have been part of Big Tech for decades.

Customer Experience 52

Customer Experience Research Software User Testing Customer Feedback 52

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). From startups to enterprise-class outfits, they dedicate the conference to what it takes to lead product management and strategy for the entire organization.

Research Software 86

Research Software Onboarding KPIs Technical Review Agile 86

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. Review company documents and presentations. Do your research.

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Gainsight

NOVEMBER 23, 2022

Robin van Lieshout, founder of inSided, and I are already reminiscing about customer conversations and micro piglets, digital-led strategy and Dutch clogs. Nearly every conversation with CS and community practitioners started with: “how can I make Community a core part of our digital-led CS strategy?” The ultimate goal?

Feedback Software 52

Feedback Software Technical Review B2C Software Review 52

DemandMatrix

JUNE 21, 2018

Decoding and understanding customer behavior has always been a priority for both B2B and B2C marketers. There have always been different data types to influence a B2B marketer’s future marketing strategies. Or does it make sense to start reviewing different ways by which you can understand more about your target audience’s behavior?

Data Visualization 40

Data Visualization Analytic Tools Technical Review Marketing 40

DemandMatrix

JUNE 21, 2018

Decoding and understanding customer behavior has always been a priority for both B2B and B2C marketers. There have always been different data types to influence a B2B marketer’s future marketing strategies. Or does it make sense to start reviewing different ways by which you can understand more about your target audience’s behavior?

Data Visualization 40

Data Visualization Analytic Tools Technical Review Marketing 40

Userpilot

JULY 16, 2021

You can find scope for improvement in the future and craft your strategies accordingly. tech support or after-sales services). They are the customers you should reach out to for reviews. More often than not, customers become detractors due to one of the two reasons: They aren’t getting the expected value from your product.

Onboarding KPIs 98

Onboarding KPIs Feedback Software Customer Feedback Data Visualization 98

ProductPlan

MARCH 19, 2020

Artificial intelligence (AI) (and its subset, machine learning (ML)) is indisputably a rising star on the world’s technology stage. AI isn’t just for tech giants, of course. Korean biotech company Seegene recently put AI technology to use in developing a test kit for the novel coronavirus. Nest, Tesla Autopilot.

Artificial Inteligence 75

Artificial Inteligence Reporting Tools Software Review Data Visualization 75

The Product Coalition

JUNE 4, 2016

Spectacular & Dangerous Road on Earth- Tianmen Mountain Road, Zhangjiajie, China ( [link] ) When we talk about product management in tech, usually we don’t explicitly distinguish between B2C and B2B. For type of product, B2C and B2B is just the first layer. Inside B2C / B2B, it can still be very different.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

Fearless Product

JULY 10, 2019

In this episode 5 experienced product leaders who've led product at start-up, growth and mature companies in B2B and B2C categories share what they found most surprising when they first led product management teams. Share what was most useful to you by leaving a review. Share what was most useful to you by leaving a review.

B2C 40

B2C Leadership Technical Review Feedback Software 40

Fearless Product

JULY 10, 2019

In this episode 5 experienced product leaders who've led product at start-up, growth and mature companies in B2B and B2C categories share what they found most surprising when they first led product management teams. Troy Anderson, Chief Product & Technology Officer, SPINS. Share what was most useful to you by leaving a review.

B2C 40

B2C Leadership Technical Review Feedback Software 40

Fearless Product

JULY 10, 2019

In this episode 5 experienced product leaders who've led product at start-up, growth and mature companies in B2B and B2C categories share what they found most surprising when they first led product management teams. Troy Anderson, Chief Product & Technology Officer, SPINS. Share what was most useful to you by leaving a review.

B2C 40

B2C Leadership Technical Review Feedback Software 40

Amplitude

NOVEMBER 2, 2018

After witnessing firsthand the strong relationship between analytics, product, and performance, Andrew grew a passion for making data integration a top priority for everyone–even for traditionally non-technical roles. I started in a Technology Leadership Rotational Program at Levi Strauss & Co. Current Company : Looker.

Data Visualization 53

Data Visualization Analytic Tools Technical Review Product Manager 53

Userpilot

JULY 5, 2022

Breakthrough, disruptive or radical innovation are all more dramatic and often involve challenging the existing business model or introducing completely new technology. Continuous Product Discovery and Opportunity Solutions Trees help you stay true to your business strategy while iterating on the product. Source: [link].

Feedback Software 88

Feedback Software Analytic Tools Research Software Product Research 88

B2B Product Management

JANUARY 8, 2019

It covers the Technical Product mgmt., Business-side Product Mgmt, Product Development and its methodologies, GTM strategies. It teaches you about B2B as well as B2C product mgmt. We review KPIs/KQIs for both. Agile scrum Product Development or only B2C product Mgmt. – ex. saving you years of effort.

B2C 40

B2C Technical Review Webinar Reference 40

ProductPlan

AUGUST 23, 2022

Those people will attempt to use the product to solve problems, improve processes and outcomes, or—for B2C products —to simply have a little fun, distract themselves, connect with others, or learn something new. Instead, great product leaders allow their product teams to immerse themselves into the world of their users.

User Testing 52

User Testing Research Software Feedback Software Product Manager 52

The Product Guy

APRIL 4, 2017

He is passionate about Lean and Agile Product management, innovative business models and business and product strategies. In this position, Dustin’s primary responsibilities include product portfolio management, new product introduction and product line strategy deployment. Jonathan Berg Director of Product Management, Schoology.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Intercom, Inc.

DECEMBER 12, 2018

Known as the Martech 5000 — nicknamed after the 5,000 companies that were competing in the global marketing technology space in 2017, it’s said to be the most frequently shared slide of all time. Marketing technology is now the largest portion of total marketing budget (29% on average according to Gartner ).

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223

Gainsight

MAY 14, 2020

Next up is reviewing your map, for which you can use Gainsight’s Success Plans to guide you to victory. They’ve achieved a 40 point increase in NPS scores with smaller segment accounts (on par with an NPS similar to B2C organizations) and a 50% efficiency improvement using pooled resources allowing customers to engage with each other.

Data Visualization 52

Data Visualization Feedback Software Customer Feedback User Testing 52