Product Talk

SEPTEMBER 20, 2023

Instead of relying on someone else (like a coach or leader) to tell them what to do next, product teams can use an opportunity solution tree to keep track of their desired outcome , the opportunities they’ve identified to chip away at that outcome, and the solutions they’re considering to address those opportunities.

Data Visualization 289

Data Visualization Analytic Tools Research Software Product Research 289

Intercom, Inc.

JANUARY 20, 2022

Not too long ago, when Intercom turned 10 , we dedicated an entire episode to speed , or why startups should always strive to keep momentum as they scale. We surveyed and interviewed key people in our teams to understand how they worked and how they saw Intercom’s internal operations. Paul: Yeah. Some of this cut deep.

Feedback Software 249

Feedback Software Reporting Tools Product Research Data Visualization 249

UX Planet

MARCH 15, 2025

Im proposing a well-rounded model of specialization (beyond T-shaped, etc) that encompasses not just craft but also domain expertise (and more), as traditionally non-technical industrieslike healthcare, education, and governmentgrow their technical teams.

Research Software 59

Research Software Marketing User Testing Weak Development Team 59

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Mind the Product

FEBRUARY 27, 2018

Here’s what we’ve learned based on our experience of adopting a testing mindset and seeing your way through innovative product development. Finding this match is the ultimate challenge in innovative product development, and it’s nearly impossible to plan this entirely in advance. Product/Market fit Cannot be Planned. Chaos Report 2015.

User Testing 148

User Testing Product Research Product Marketing Testing 148

Intercom, Inc.

MAY 24, 2018

As the Head of Growth Marketing at Clearbit , and previously a co-founder and CEO of more than a few startups (including WorkMob, ApiXchange, and GoFlow), Matt Sornson knows these pitfalls intimately and how to avoid them. This allowed a passionate audience to develop – and built enthusiasm ahead of the books’ full release.

Data Visualization 182

Data Visualization Feedback Software Customer Experience B2B 182

The Product Coalition

OCTOBER 18, 2020

On your way there, there are many potential weak links that can prevent it from happening. It doesn’t involve heavy development and brings everyone relevant to the discussion early. for example, simplifying the registration process in B2C or better lead qualification in B2B. Here is how product strategy helps you overcome them.

User Testing 127

User Testing B2C Customer Experience Weak Development Team 127

Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Spendesk thinks about building its company in three stages: startup, growth, and scale.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

The Product Coalition

APRIL 2, 2019

Developer to Consultant to Product Manager If you asked me 5 years ago, I didn’t even know what Product Management was. I started off my journey as a UI developer at PayPal Engineering Singapore. It was a great experience working in an MNC that functions with the startup mindset. Product Management Journey?—?Developer

Weak Development Team 60

Weak Development Team Consulting Product Management Product Manager 60

Userpilot

MARCH 30, 2025

However, there are good and bad ways to approach this tactic. For B2C, TikTok and Instagram creators often drive the most impact. For instance, a project management app might promote team collaboration features to startups while emphasizing security and compliance to enterprise clients. Offer commission-based incentives.

Research Software 66

Research Software User Testing Customer Experience Customer Feedback 66

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. It is not necessarily bad to have product managers that already know the market. The same goes for product managers themselves.

Product Manager 78

Product Manager Product Management Weak Development Team B2C 78

The Product Coalition

FEBRUARY 23, 2022

Customer Development It always starts with the customer. It is the single most critical factor in determining whether a product makes money, yet it is an afterthought, a last-minute consideration made after a product is developed.” We develop our product to take advantage of our desired distribution channels.

User Testing 148

User Testing Research Software Customer Experience Product Research 148

The Product Coalition

JULY 17, 2018

to find this year’s top app development agencies. After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. It develops for Android and iOS, but also for the web.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

ProductPlan

OCTOBER 1, 2020

The goal is to help product teams “rise above the day-to-day slog and truly think through what makes a successful Product and how to make it happen.”. JAM puts pretense on a shelf and gets real about the hard work, failures, and obstacles the rest of us face as we try to lead our product teams to success. SaaStr Annual. Product World.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. It is not necessarily bad to have product managers that already know the market. The same goes for product managers themselves.

Product Manager 60

Product Manager Product Management Weak Development Team B2C 60

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. Jump Markets It is not necessarily bad to have product managers that already know the market. The same goes for product managers themselves.

Product Manager 60

Product Manager Product Management Weak Development Team B2C 60

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. Jump Markets It is not necessarily bad to have product managers that already know the market. The same goes for product managers themselves.

Product Manager 60

Product Manager Product Management Weak Development Team B2C 60

Ask Benny

JULY 1, 2019

While these requirements are not bad by themselves, it is much more important to have a competent product manager than that product manager having the exact market or technology pre-experience. It is not necessarily bad to have product managers that already know the market. The same goes for product managers themselves. Jump Markets.

Product Manager 60

Product Manager Product Management Weak Development Team B2C 60

Userpilot

JULY 5, 2022

As a result, it helps you develop only the features that they need and avoid falling into the feature fallacy trap and creating the consumption gap. Riskiest Assumption Testing (RAT) and Fake Door Testing are good ways of validating ideas before you commit to developing them. Disruptive innovation is what many SaaS startups aspire to.

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? To be honest, I haven’t worked in the B2C sector. Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. That’s just because you have so much data in B2C compared to B2B.

Analytic Tools 52

Analytic Tools Research Software Feedback Software B2C 52

Intercom, Inc.

DECEMBER 21, 2021

Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. Webflow’s Maggie Hott on building a scalable sales team from the ground up. Speed is every startup’s biggest competitive advantage.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Cost : Medium. Examples : Lyft: [link].

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Business of Software Conference

DECEMBER 14, 2023

Here’s the analogy: None of those things are going to make or break the startup either’, he explains. But there’s so much guidance out there that it can be hard to weed through all the noise and determine what’s going to be the best plan of action for your startup. For Cohen and Smart Bear, solving simple problems was a bad strategy.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

Arpit Rai

OCTOBER 29, 2019

What’s the difference between product management in B2B/SaaS and B2C? To be honest, I haven’t worked in the B2C sector. Following are some of the differences I can think of: Customer Research: B2B PMs tend to speak with customers a LOT more than B2C customers. That’s just because you have so much data in B2C compared to B2B.

Analytic Tools 40

Analytic Tools Research Software Feedback Software B2C 40

Userpilot

JUNE 19, 2020

If it’s bad, and the product doesn’t meet your user’s expectations – they are inevitably going to churn. Product experience is generally the responsibility of the Product Team, but the trend is moving towards having responsibility shared among the whole organization. Then, it asks you to invite other team members in.

Customer Experience 84

Customer Experience Research Software User Testing Product Research 84

The Product Coalition

OCTOBER 11, 2019

Business is a bad place for surprises?—?after I understand that few developers ever want to hear people criticize their apps, but if you want your product to sell, you’ll have to accept what’s coming at you. While you’ll be hiding out in the bushes, some other team will be improving their product and making more money from it.

User Testing 60

User Testing Customer Feedback Customer Experience Feedback Software 60

Radical Product

NOVEMBER 30, 2018

The startup world teaches us that “traction” means showing growth in popular metrics such as registered users, ARR (Annual Recurring Revenue) and LTV (Lifetime Value) of a customer. Educate your team and investors. Educate your team and investors on why the metrics you selected are the best indicators of traction for your company.

User Testing 40

User Testing Data Visualization Research Software Feedback Software 40

The Product Coalition

MARCH 21, 2019

At a large B2C media company, I found that there was an over-arching strategy but it was formulated with little input from each of the business units, which continued to operate independently and never actually made the sacrifices necessary to implement it. Is the team delivering value every sprint?

Analytic Tools 60

Analytic Tools Strategy Technical Review Customer Experience 60

The Product HQ

JUNE 20, 2024

From larger tech companies like Google , Amazon , and Apple, to small Silicon Valley startups, technical product managers are growing in demand everywhere. This will tell the interviewer a lot about the candidates’ understanding of what’s behind good product development and about their passion for the field.

Technical Review 52

Technical Review Product Manager Product Management Product Research 52

The Product Coalition

MAY 25, 2018

It covers more than 160 scrum anti-patterns that hold your scrum team back. A bit background on myself; I’ve been working in the agile industry, making software for 12 plus years now, and mainly with fast growing venture capital fund and startups in Berlin or with large corporate organizations.

Webinar 60

Webinar Agile Product Research Customer Experience 60

Userpilot

APRIL 29, 2021

Other software requires direct integrations and developer participation to create more complex product experiences. This decreases the strain on your customer success teams. It doesn’t require heavy developer investment to get set up. Pendo offers four different subscription plans: Free, Team, Pro, and Enterprise.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JUNE 19, 2020

If it’s bad, and the product doesn’t meet your user’s expectations – they are inevitably going to churn. Product experience is generally the responsibility of the Product Team, but the trend is moving towards having responsibility shared among the whole organization. Then, it asks you to invite other team members in.

Customer Experience 52

Customer Experience Research Software User Testing Product Research 52

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Cost : Medium. Examples : Lyft: [link].

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

BrainMates

APRIL 30, 2018

A bright and brave cross functional team of panellists were on hand to tackle an imagined (but realistic) Product Management scenario. There’s some really good support for this idea within the executive team, and they think this product is going to help the Telco bring a lot of new clients in as new customers.

Fractional CTO 40

Fractional CTO User Testing Product Research Research Software 40

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time at the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. Today, Doug is a Growth Partner at Emergence Capital. Coining sales productivity.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

Previously, however, he ran sales productivity for teams at Google, Salesforce and Box. His time a the latter culminated in the title of Chief Storyteller, where he rewrote the script for how Box sales team talked to and about their customers. Today, Doug is a Growth Partner at Emergence Capital. Coining sales productivity.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

The Product Coalition

AUGUST 1, 2019

To discover a product that is valuable, usable and feasible” These are a few other great articles on defining the PM role; Intercom Good Product Manager/Bad Product Manager This article by Dan Schmidt (Extension of the Venn Diagram) Why do we need a comprehensive definition? B2B, B2C, SaaS, E-commerce, Ride-hailing, FinTech, etc.—

Definition 60

Definition Data Visualization Product Management Product Manager 60