Product Innovation Educators

AUGUST 14, 2023

He is convinced that product is the single most important success driver for tech companies, which is why he founded Prodify to share what he learned from being an advisor to over 50 tech companies to realize their full potential. Ben has led successful technology products for the last 25 years. He

Technical Review 100

Technical Review User Testing Weak Development Team Vision 100

Lenny Rachitsky

JULY 30, 2024

To answer your questions in the most comprehensive way possible, I teamed up with Palle Broe to analyze how leading tech companies are approaching AI pricing and, from that, create a framework to help you make decisions about how to price your own AI products and features. Put them together, and things get dizzying.

Artificial Inteligence 126

Artificial Inteligence Technical Review Customer Feedback Feedback Software 126

Intercom, Inc.

APRIL 7, 2020

” To find out, we surveyed 400 support managers, directors, and executives across both B2B and B2C and affected industries like media, healthcare, and technology. According to our research, 54% of B2B support teams are seeing increased volume, along with 45% of B2C support teams.

Customer Experience 217

Customer Experience Reporting Tools Research Software Data Visualization 217

The Product HQ

JULY 1, 2024

For the most part, B2B product managers work in the software, IT, and tech industries. According to the data, the higher salaries are not in global brands but in tech companies. It’s possible also to find startup jobs that pay well above the average B2B sales and product manager salary. The difference comes in their focus.

B2B 52

B2B Technical Advisors Reporting Tools Technical Review 52

Lenny Rachitsky

DECEMBER 12, 2023

the podcast went from essentially nothing to a top 10 technology podcast in the U.S. with over 3,000 5-star reviews), and the YouTube channel is about to hit 50,000 subscribers. This post is now the single best way to find my best stuff across both the newsletter and podcast. To reflect a bit, this was a big year for me.

User Testing 87

User Testing B2C Product Research B2B 87

Fearless Product

JULY 10, 2019

In this episode see and hear how 5 product leaders describe the superpower that has most helped them succeed in multiple product leadership roles in B2B, B2C, startup, growth and mature companies. Share what was most useful to you by leaving a review. Share what was most useful to you by leaving a review.

Technical Review 40

Technical Review Leadership Product Research B2C 40

Fearless Product

JULY 10, 2019

In this episode see and hear how 5 product leaders describe the superpower that has most helped them succeed in multiple product leadership roles in B2B, B2C, startup, growth and mature companies. Product leaders featured in this episode with links to their bio videos: Troy Anderson, Chief Product & Technology Officer, SPINS.

Technical Review 40

Technical Review Leadership Product Research B2C 40

Fearless Product

JULY 10, 2019

In this episode see and hear how 5 product leaders describe the superpower that has most helped them succeed in multiple product leadership roles in B2B, B2C, startup, growth and mature companies. Product leaders featured in this episode with links to their bio videos: Troy Anderson, Chief Product & Technology Officer, SPINS.

Technical Review 40

Technical Review Leadership Product Research B2C 40

Usersnap

MARCH 16, 2023

Traditionally, we think about businesses being either B2B or B2C, however, there’s also a third model that combines the two. B2B companies that need help marketing their products or services can partner with B2C online shops. Other examples include a B2B product supplier buying leads from a B2C entity.

Feedback Software 52

Feedback Software User Testing Customer Feedback Customer Experience 52

The Product Coalition

JULY 18, 2021

is the CPO of a startup in transition. Ideas need to sink in, some research is due, and there is a natural evolution process until everything falls into place. In fact, the lean startup approach says that there will always be a better one around the corner, but you must take the turn first to see it. Sounds confusing?

Product Strategy 183

Product Strategy Strategy Research Software Technical Review 183

Product Management Lessons from the Trenches

JULY 10, 2018

Two years ago this week, I started work as the first VP of Product Management at NTENT - a company with huge, rapidly growing market, world-famous CTO, seasoned executives and engineering team, and core technology that only a handful of companies in the world possess. all the ingredients of a great startup experience!

User Testing 150

User Testing Research Software Feedback Software Reporting Tools 150

Product Talk

MAY 15, 2024

In each instance, Ellen found a solution that didn’t require too much time or technical know-how to set up. While Orion had started with a B2C focus, they got a lot of inbound interest in the B2B space. And remember that being able to store and review the results easily is a harder problem than showing the user a pop-up message.”

Product Research 293

Product Research Feedback Software Analytic Tools User Testing 293

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Intercom, Inc.

DECEMBER 21, 2021

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

The Product Coalition

JANUARY 27, 2024

There’s a clear distinction between technical and business-oriented roles, as well as between those focused on B2C and B2B markets. banks, telcos, and insurance) or startups that started their life building a product for few big customers and now are aiming to shift towards a product-led approach. For example.

Feedback Software 133

Feedback Software Analytic Tools Onboarding KPIs B2B 133

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). From startups to enterprise-class outfits, they dedicate the conference to what it takes to lead product management and strategy for the entire organization.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

The Product Coalition

FEBRUARY 23, 2022

While the mainstream market is tempting, early adopters are usually an easier group to experiment on—they are willing to forgive more and risk more for the chance of getting an innovative advantage or just playing with new tech. In the B2C sector, charging by value metric is a fledgling concept and not every segment is used for it.

User Testing 131

User Testing Research Software Customer Experience Product Research 131

Amplitude

NOVEMBER 2, 2018

It wasn’t long before Andrew broke into the startup world while running the data and catalog team at Instacart. After witnessing firsthand the strong relationship between analytics, product, and performance, Andrew grew a passion for making data integration a top priority for everyone–even for traditionally non-technical roles.

Data Visualization 53

Data Visualization Analytic Tools Technical Review Product Management 53

Product Talk

SEPTEMBER 20, 2023

David Krell is the VP of Product at Going (formerly known as Scott’s Cheap Flights), a B2C SaaS company that helps members save between 40–90% off airfare. She previously worked at a startup called CreateMe , which builds solutions for apparel manufacturing automation.

Data Visualization 278

Data Visualization Analytic Tools Research Software Product Research 278

The Product Coalition

JANUARY 17, 2022

The attributes of how you divide your customer base can be different for business-to-consumer (B2C) and business-to-business (B2B) products. Deal success percentage for B2B or signup completion rate for B2C products are two good examples. In any way, you’re looking for an attribute that can result in well-defined and diverse groups.

User Testing 121

User Testing Product Marketing Marketing Software Review 121

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. It’s a mature startup, with a number of products in the market, a leader in some categories and building up nicely in others. If you take it to performance reviews (formal or not), I recommend a scale of 1 to 4, not 1 to 5.

User Testing 105

User Testing Workshop B2B Leadership 105

Userpilot

AUGUST 30, 2021

Media, e-commerce, B2B, consumer tech, and fintech industries can and are using product analytics to gain actionable insights into their customers' experiences, helping them develop and grow their products. How Product Marketing Managers use product analytics. Who is it for. Who is it for. It's not user-friendly. Who is it for.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Nulab

SEPTEMBER 22, 2021

Whether you’re an established company with a new product or a brand-new startup, knowing where you fit in the market is vital. For B2C, you’ll need to find out things like age, location, marital status, education, income, ethnicity, religion, and other demographic details. trends, legislation, tech breakthroughs, etc.).

Positioning 69

Positioning User Testing Reporting Tools Data Visualization 69

The Product Coalition

JUNE 4, 2016

Spectacular & Dangerous Road on Earth- Tianmen Mountain Road, Zhangjiajie, China ( [link] ) When we talk about product management in tech, usually we don’t explicitly distinguish between B2C and B2B. For type of product, B2C and B2B is just the first layer. Inside B2C / B2B, it can still be very different.

B2B 60

B2B User Testing Technical Review Customer Feedback 60

The Product Guy

APRIL 4, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

Business of Software Conference

DECEMBER 14, 2023

Here’s the analogy: None of those things are going to make or break the startup either’, he explains. But there’s so much guidance out there that it can be hard to weed through all the noise and determine what’s going to be the best plan of action for your startup. None of them made or broke the blog. This is liberating.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

The Product Coalition

MARCH 21, 2019

There may be a sales strategy, a marketing strategy, and product strategy, and operational strategy, an technology strategy, etc. It it at the intersection of customer, tech, and business which means that everyone function in an organization is impacted by the product. Sales has to sell it. Marketing has to talk about it.

Analytic Tools 60

Analytic Tools Strategy Technical Review Customer Experience 60

The Product Guy

MAY 15, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

The Product Coalition

JULY 17, 2018

After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. What they’re known for: As a technology consultancy firm, Hedgehog Lab develops for more than ‘just’ Android and iOS.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

Userpilot

JULY 5, 2022

Breakthrough, disruptive or radical innovation are all more dramatic and often involve challenging the existing business model or introducing completely new technology. This makes the product loved by our users ( check G2 reviews ). Disruptive innovation is what many SaaS startups aspire to. What is incremental innovation?

Feedback Software 90

Feedback Software Analytic Tools Research Software Product Research 90

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Often not possible due to the business model.

User Testing 111

User Testing Customer Experience Research Software Feedback Software 111

Userpilot

MAY 20, 2024

their tech stack! These technologies position your product at the center of your growth strategy, focusing on delivering an exceptional user experience that drives customer acquisition , retention , and expansion. For example, you can use dashboards to present a managerial review of tasks completed, time spent, and deals closed.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Gainsight

APRIL 17, 2019

We couldn’t do any of the basic user analytics that I know my friends at B2C companies did in their sleep. In reviewing a feature. In reviewing a feature. I meet with one to two feature teams a week to review their recent progress and the roadmap. But what does a CEO need? How Gainsight PX made me better at my job.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Customer Experience 79

The Product Guy

MARCH 2, 2017

He lives in London, currently working as Product Manager at Gumtree.com, an Ebay company, previously led product at international startups and large organisations. Paul is an experienced product management professional with over 15 years of experience in technology management and 10 years in product management.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Userpilot

JULY 26, 2021

In both B2B and B2C, buyers want to self-serve. In the beginning, software was expensive and purchase decisions were made by highly technical executives. There was a big focus on how the software would fit into the company’s existing tech stack. They interact and work with the following roles: Technical engineers.

Analytic Tools 98

Analytic Tools Feedback Software Onboarding KPIs User Testing 98

Andrew Chen

JUNE 25, 2019

Hi readers, The growth teams at Uber and Airbnb occasionally met over the years to share best practices, brainstorm ideas, and share observations on the startup world. As a result of this experience, I’m often asked what I’d recommend startups do to grow supply in their marketplace. Often not possible due to the business model.

User Testing 48

User Testing Customer Experience Research Software Feedback Software 48

Intercom, Inc.

MARCH 8, 2018

After about two and a half years there I joined Sprinklr , a social media management technology company, and was there for three years as a divisional vice president. Right now we’re working with some Fortune 50 companies, all B2B, down to much smaller startups here in New York City. It does work 3% of the time.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186