Intercom, Inc.

NOVEMBER 7, 2019

Here are five quick takeaways: The founders of Spendesk noticed that, while the B2C space was innovating with peer-to-peer quickpay options, nothing like that existed in the B2B space (which often lags a few years behind the consumer market). Instead, focus on fostering a culture of communication and feedback loops between the team.

Feedback Software 162

Feedback Software Marketing User Testing Finance 162

Intercom, Inc.

DECEMBER 11, 2018

Elegant Themes is using Visitor Auto Messages to convert 3x more paid subscriptions. “We’re now converting 25% of leads that come through live chat to paid subscriptions” The team at Elegant Themes use Visitor Auto Messages to proactively encourage potential buyers to speak with their sales reps.

B2C 126

B2C Customer Experience User Testing Product Research 126

Mixpanel

FEBRUARY 23, 2021

Rapid experimentation and feedback loops that help you better understand the value your product provides for customers will get you there. Setting feedback loops at each stage is important to understand what the value-add is for the customer. Sean Ellis founder and ceo, growthhackers. Not just categorically (e.g.

User Testing 130

User Testing Product Research Onboarding KPIs Startups 130