The Product Coalition

MARCH 23, 2022

I apply this lens to a startup that develops solutions in the health-tech market. While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. While the SAAS model has disrupted this thought process, enterprise software very much depends on forward integrators.

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Startups Fractional CTO Technical Review Software Review 130

The Product Coalition

FEBRUARY 15, 2021

All startups built double-sided marketplaces, serving B2C as well as B2B customers. Therefore, the first question any aspiring agile startup should answer for itself is simple: is it a sales-driven, product-driven, or tech-driven enterprise?

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Agile Startups Technical Review Software Review 180

The Product Manager Coach Blog

MAY 7, 2024

In this article, I will review the differences between the Staff Product Manager and the Senior Product Manager roles, helping you gain clarity and make an informed decision about your career path. Two positions that often cause confusion are Staff Product Manager and Senior Product Manager. Which one is right for you?

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Product Management Product Manager Data Visualization B2C 52

Mironov Consulting

JUNE 27, 2020

That might seem obvious or naïve, but recent conversations with several B2B/enterprise clients suggest that it’s actually controversial. For context, enterprise tech companies tend to have a small number of large deals each quarter that really matter. ( B2B is lumpier than B2C.). A promise to treat them equitably.

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User Testing Customer Experience Weak Development Team Enterprise 137

The Product HQ

APRIL 20, 2024

Business-to-business (B2B) or business-to-consumer (B2C) product managers (PMs) have mastered various hard skills. That said, this position demands proficiency in both technical and social areas within the role. By enrolling in a product manager course, you have the opportunity to learn fundamental technical skills.

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B2B User Testing Research Software Analytic Tools 52

Userpilot

JULY 7, 2024

Respond.io – best customer communications software for B2C companies. Compliant communications : It's a lot easier to review, track, and approve communications from a unified platform. There’s the Starter plan (starting at $249/month), the Growth plan (starting at $749/month), and the Enterprise plan (custom pricing).

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Customer Communications Analytic Tools Feedback Software Reporting Tools 83

The Product Coalition

JANUARY 27, 2024

There’s a clear distinction between technical and business-oriented roles, as well as between those focused on B2C and B2B markets. The ideal customer profile is big enterprise deals. This can include Net Promoter Scores (NPS), customer satisfaction surveys (CSAT), and user reviews. For example. Limited free offerings.

Feedback Software 133

Feedback Software Analytic Tools Onboarding KPIs B2B 133

ProductPlan

OCTOBER 1, 2020

We’ve written about the best conferences for product managers here —today let’s review the can’t miss conferences for product leaders (executives, C-Suite, and the like). This conference is dedicated to helping SaaS executives, founders, and entrepreneurs of enterprise software companies ramp up their subscription revenue.

Research Software 107

Research Software Onboarding KPIs Technical Review Agile 107

Intercom, Inc.

JULY 9, 2020

In many ways it offers him a unique perspective which he shares with us here – from his early days exploring search as a means to supporting his gaming tournament websites to spearheading the growth of an increasingly important tech discipline. I first got started in SEO, I think at around 16 years old.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Userpilot

AUGUST 30, 2021

Media, e-commerce, B2B, consumer tech, and fintech industries can and are using product analytics to gain actionable insights into their customers' experiences, helping them develop and grow their products. They offer personalized payment plans for enterprises but their business plans start from $995 per month. Who is it for.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Reporting Tools 89

Userpilot

MAY 20, 2024

their tech stack! These technologies position your product at the center of your growth strategy, focusing on delivering an exceptional user experience that drives customer acquisition , retention , and expansion. For example, you can use dashboards to present a managerial review of tasks completed, time spent, and deals closed.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Fearless Product

JULY 10, 2019

In this episode 5 experienced product leaders who've led product at start-up, growth and mature companies in B2B and B2C categories share what they found most surprising when they first led product management teams. Share what was most useful to you by leaving a review. Share what was most useful to you by leaving a review.

B2C 40

B2C Leadership Technical Review Feedback Software 40

Fearless Product

JULY 10, 2019

In this episode 5 experienced product leaders who've led product at start-up, growth and mature companies in B2B and B2C categories share what they found most surprising when they first led product management teams. Troy Anderson, Chief Product & Technology Officer, SPINS. Share what was most useful to you by leaving a review.

B2C 40

B2C Leadership Technical Review Feedback Software 40

Fearless Product

JULY 10, 2019

In this episode 5 experienced product leaders who've led product at start-up, growth and mature companies in B2B and B2C categories share what they found most surprising when they first led product management teams. Troy Anderson, Chief Product & Technology Officer, SPINS. Share what was most useful to you by leaving a review.

B2C 40

B2C Leadership Technical Review Feedback Software 40

The Product Coalition

DECEMBER 31, 2023

Photo by Pixabay I recently led a product-market fit workshop at a known company in the Israeli tech industry. Whether your product is B2B or B2C, it’s people who buy it, and these people need to go through a certain journey to be able to say yes (and get others to agree if you are B2B). Two options, to force yourself to choose.

User Testing 105

User Testing Workshop B2B Leadership 105

Amplitude

NOVEMBER 2, 2018

After witnessing firsthand the strong relationship between analytics, product, and performance, Andrew grew a passion for making data integration a top priority for everyone–even for traditionally non-technical roles. I started in a Technology Leadership Rotational Program at Levi Strauss & Co. Current Company : Looker.

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Data Visualization Analytic Tools Technical Review Product Management 53

Alchemer Mobile

MARCH 18, 2021

Almost all apps experienced significant change in their DAU due to COVID-19. They’ve maintained far more of their COVID-19 acceleration or of their 2020 acceleration, as we’ll call it, nearly every day through the end of December, mostly due to continued restrictions, particularly in travel. Transcript.

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User Testing Webinar Data Visualization Feedback Software 173

Revulytics

DECEMBER 16, 2019

The majority of the attendees are from business and enterprise software/SaaS, consumer and web. Review Article: The Intersection Between Digital Transformation and a Barbershop Quartet by Dave Cliffe. A good mix of attendees from B2B and B2C software technology companies. Which industries are the attendees from?

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Analytic Tools CTO Coach Research Software Technical Review 76

Userpilot

NOVEMBER 25, 2021

Here are the most common reasons users churn and how you can respond: Price: offer a discount, a pause, or a downgrade to users who are leaving due to price. Technical issues: offer them a direct line to your support. ask promoters for reviews in exchange for incentives and drive more word of mouth. Conclusion.

Feedback Software 91

Feedback Software Analytic Tools Data Visualization User Testing 91

The Product Coalition

JULY 17, 2018

After reading a bunch of content from other app development professionals, journalists, tech bloggers and the like, we realized that there are many good companies out there, and that everyone has a different favorite. What they’re known for: As a technology consultancy firm, Hedgehog Lab develops for more than ‘just’ Android and iOS.

Research Software 60

Research Software Weak Development Team Development CTO Coach 60

The Product Guy

APRIL 4, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna enjoys creating new products and works at the intersection of the technology, design and strategy. Better Products.

Analytic Tools 107

Analytic Tools Research Software CTO Coach Development 107

The Product Guy

MAY 15, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna enjoys creating new products and works at the intersection of the technology, design and strategy. Better Products.

Analytic Tools 90

Analytic Tools Research Software Product Strategy CTO Coach 90

Revulytics

SEPTEMBER 18, 2019

In his webinar, experienced B2C and B2B product leader Tim Herbig , author of Lateral Leadership: A Practical Guide for Agile Product Management , shows how to be a data-informed product manager. It’s mostly used by data analytics managers, though if you’re a more technical product manager, you might run some queries there yourself.

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Data Visualization User Testing Information Product Research 75

Business of Software Conference

DECEMBER 14, 2023

This is particularly true when it comes to how quickly things change in the tech industry. Remember, our customers are big: It’s enterprise software, it’s people like Adobe and Intuit and Cisco and Qualcomm – those are all our customers. What this means is, if you’re Adobe, you don’t have a choice but to buy a code review tool from us.

Software Review 64

Software Review Weak Development Team User Testing Customer Experience 64

The Product Guy

MARCH 2, 2017

The Product Mentor is a program designed to pair Product Mentors and Mentees from around the World, across all industries, from start-up to enterprise, guided by the fundamental goals… Better Decisions. Krishna enjoys creating new products and works at the intersection of the technology, design and strategy. Better Products.

Analytic Tools 60

Analytic Tools Research Software CTO Coach Fractional CTO 60

Andrew Chen

DECEMBER 20, 2016

Since HubSpot is a B2B SaaS product, CAC would equal the cost to acquire a new customer on one of their Basic, Pro, or Enterprise plans. B2C companies supported by ad models are a little different. This is true for a lot of B2C companies that have very short decision funnels for users: Snapchat, Instagram, and others.

Customer Experience 111

Customer Experience User Testing B2C Onboarding KPIs 111

Userpilot

APRIL 29, 2021

Userpilot offers two subscription plans to choose from Growth (starts from $249/mo) and Enterprise (starts from $749/mo). Inline Manual offers two subscription plans: Standard Pro and Enterprise. It is a fairly complex product and is more geared towards enterprises looking for a complete onboarding package. Inline Manual.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Intercom, Inc.

MARCH 8, 2018

Dan: I’ve been in enterprise sales now for 18 years. After about two and a half years there I joined Sprinklr , a social media management technology company, and was there for three years as a divisional vice president. The only exception is some B2C work with financial services and insurance companies.

Research Software 186

Research Software Feedback Software Reporting Tools User Testing 186

Business of Software Conference

NOVEMBER 26, 2018

Press reviews are kind of blah, sales cycles take too damn long, but you can almost always feel it when it is happening. They’re very trusting, the technically sophisticated, and they really just wanted to get time back in the day. She is very open minded about new products and keeps up to date with technology.

User Testing 103

User Testing Engineering Product Marketing Feedback Software 103

Gainsight

MAY 14, 2020

If there is anyone who can speak about Gainsight across a small, medium or enterprise organization, its Jill, who has implemented or used Gainsight at IBM, Citrix, and PROS. Next up is reviewing your map, for which you can use Gainsight’s Success Plans to guide you to victory.

Data Visualization 52

Data Visualization Feedback Software Customer Feedback User Testing 52

Userpilot

MAY 19, 2021

Are you a more low-cost small business option, or do you offer advanced features for enterprise organizations? Companies like Morning Brew have grown into multimillion-dollar enterprises based on the SaaS marketing content they share in their newsletter. Now – how does your solution differ from the competitors?

Research Software 119

Research Software B2B User Testing Customer Experience 119

The Product Coalition

OCTOBER 5, 2021

Guest post by Angus McDonald, Senior Product Manager at Terem Technologies, and Kayla Li, Delivery Manager at Terem Technologies Word from Scott: Over the years we’ve helped many different teams uplift in different ways. These should be the basis of your product development technical practice.

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Weak Development Team Reporting Tools Research Software Feedback Software 154

Mironov Consulting

AUGUST 19, 2024

  An enterprise software company with $150,000 average sale looks and behaves very differently from a music stream service or consumer finance app charging $8/month.    The weekly exec meeting starts with a deal-level pipeline review.    Salespeople who don’t close their top deals get fired. 

Analytic Tools 64

Analytic Tools User Testing Software Review Fractional CTO 64

Intercom, Inc.

JULY 5, 2018

I help source and complete deals, and I perform due diligence on deals. Doug: Here’s a little background on Emergence: we are hyper-focused on B2B enterprise SAAS companies. After Oracle, I left and I started my own technology company, and it was eye opening to really understand what it takes to actually build a company.

Technical Review 171

Technical Review Development Team Review Customer Experience User Testing 171

Intercom, Inc.

JULY 5, 2018

I help source and complete deals, and I perform due diligence on deals. Doug: Here’s a little background on Emergence: We are hyper focused on B2B enterprise SAAS companies. After Oracle, I left and I started my own technology company, and it was eye opening to really understand what it takes to actually build a company.

Technical Review 163

Technical Review Development Team Review Customer Experience User Testing 163

Usersnap

JULY 21, 2021

The projects gathering more than 10,000 votes from the community undergo LEGO review and are turned into new sets if the review is favorable. Phononic has done so with cooling and heating equipment by introducing thermoelectric semiconductor tech into its products. That shouldn’t discourage businesses from looking for them.

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User Testing Customer Feedback Feedback Software Customer Experience 98

Indicative

JANUARY 13, 2021

What they’re about: Segment is designed to streamline CDP implementation and lighten the burden on engineering and technical resources. What they’re about: Exponea is a CDP built primarily for B2C and eCommerce businesses. You need to know upfront what kind of technical resources and timelines implementation will require.

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Analytic Tools Research Software Customer Communications Data Visualization 80