Userpilot

DECEMBER 31, 2024

You see, although we work hard to make Userpilot the best product adoption tool on the market, we know it isnt the perfect fit for every business. A quick look into Userpilot In a nutshell, Userpilot is an all-in-one product growth platform that enables businesses to increase product metrics at every stage of the user journey.

Data Visualization 105

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Lenny Rachitsky

NOVEMBER 21, 2024

Prior to Replit, Amjad worked at Facebook, where he led the JavaScript infrastructure team and contributed to popular open-source developer tools. The new model involves learning how to interact with AI tools that help you generate and troubleshoot code. Use AI-powered platforms for quick prototyping.

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The Product Guy

APRIL 9, 2019

We perceive strategy from the management as the gospel – Usually the opposite, a good leadership team usually expects the individual contributors to provide iterative feedback. Define my interpretation of the solution with its value proposition. A word of caution here on offering a solution to your defined problem.

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Feedback Software Analytic Tools Technical Advisors Strategy 372

Product Talk

OCTOBER 2, 2024

For today’s Tools of the Trade , we caught up with Yury Oleynik , the VP of Product Management at HiveMQ , who has managed to make continuous interviewing a reality on his team. Yury shares a few of the tactics his team tried to automate recruiting before they came across the tool they’re currently using, Orbital.

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Userpilot

NOVEMBER 7, 2024

An interactive demo is a self-guided walkthrough that uses tooltips, modals, hotspots, and other interactive elements to help users quickly explore your SaaS product. Why build interactive demos for your SaaS product? You can use tools like Userpilot’s funnel analysis to easily identify the Aha! Get started with Userpilot !

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Product Talk

FEBRUARY 8, 2023

When it comes to continuous discovery , there’s no such thing as “the perfect tool.” Instead of seeking the best tool out there, it’s much more effective to look for the best tool for your team. Teresa often says, “The best tool is the one that your team will use.” Today, we’re taking a slightly different approach.

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Melissa Perri

JANUARY 4, 2020

How do we run it in B2B" Managers are less afraid of experimentation. Teams and executives turned to data-driven decision making, and the tools and software followed. -- So what does that mean for the next 10 years? Supporting infrastructure will be needed to disseminate market research, and customer feedback to teams.

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Product Talk

OCTOBER 16, 2024

Our case studies cover B2B scenarios, B2C scenarios, even complex B2B2B2C scenarios. The course also includes in-depth video walkthroughs of some of the most common tools used to automate the recruiting process: scheduling software, pay to recruit tools, embed your recruiting ask tools, and so much more.

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Product Research User Testing Customer Feedback Customer Experience 242

The Product Guy

AUGUST 13, 2020

Being a product manager in a B2B service company, the question was particularly difficult to answer. It is a good tool to have and can be used over and over again. . It could also start during sales process when customers need modification and addition to the solution. Some of them are good, and some of them are bad.

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UX Planet

JANUARY 22, 2025

Case Study: Improving Data-Driven Decision Making for CSR Leadership Civian is a data-driven platform designed to help businesses measure, optimize, and showcase the social and economic impact of their investments in communities. We proposed 4 high-impact solutions through prototypes on Figma. comparison tools and filtering methods).

Data Visualization 98

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The Product Coalition

NOVEMBER 27, 2023

It’s difficult to find a SaaS company that isn’t already in the niche you wish to enter! The solution? Vertical SaaS! Vertical SaaS has had a tremendous run during the last decade. Why is Vertical SaaS on the rise? Spotify is an example of regular SaaS ; you pay to conveniently locate and stream music.

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Usersnap

NOVEMBER 18, 2024

For B2B SaaS companies with at least monthly releases, keeping users informed and engaged is no small feat—and I’ve been there. Users clearly preferred in-app content, where they could immediately try new features instead of digging through blog posts or newsletters. Why Choose These Tools? Let’s dive in! Usersnap 2.

Feedback Software 52

Feedback Software User Testing Product Research Customer Feedback 52

Lenny Rachitsky

APRIL 6, 2025

Listen now: YouTube // Apple // Spotify Brought to you by: WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs Vanta —Automate compliance. She co-founded the live learning platform Maven, backed by First Round and a16z. Match your conviction level to the evidence available.

CTO Coach 118

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Lenny Rachitsky

NOVEMBER 17, 2024

These are stronger indicators of interest that tell you they really want your product, versus general positive feedback. Listen now on Apple , Spotify , and YouTube. When pitching early ideas, pay attention to specific actions customers want to take, like asking about pricing or requesting to start a proof of value (POV).

Startups 98

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Lenny Rachitsky

DECEMBER 29, 2024

Brought to you by: • Enterpret —Transform customer feedback into product growth • BuildBetter —AI for product teams • Wix Studio —The web creation platform built for agencies — Shaun Clowes is the chief product officer at Confluent and former CPO at Salesforce’s MuleSoft and at Metromile.

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The Product Guy

NOVEMBER 9, 2017

Epics are also useful when describing features to an end-user of your product or service when collecting feedback. If done correctly, this document can be a powerful tool that motivates your design & engineering team by setting ambitious yet achievable & well-planned goals. Quarterly Objectives. Research article.

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Lenny Rachitsky

OCTOBER 17, 2024

She previously spent 11 years at LiveRamp, where she was the President and Head of Product and Platforms leading product development and go-to-market operations and strategy. Try saying something like, “Let me pause and summarize what I’ve heard: Our customers are facing X challenges, and we believe Y is the solution.

Feedback Software 73

Feedback Software User Testing Customer Feedback Customer Experience 73

Arkenea

FEBRUARY 23, 2025

But, it’s usually challenging to assess what’s the right way to go about it – how much of iteration should be that from user feedback versus founder’s vision for the product? And, how do you also tell the difference between what feedback to incorporate? Want to get your app development project off the ground?

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User Testing Feedback Software Research Software Customer Feedback 98

Product Talk

MAY 13, 2020

But what about a product team with longer renewal cycles, perhaps a B2B SaaS product on annual or multiyear contracts? This may appear in an opportunity solution tree like this: An opportunity solution tree showing how a B2B SaaS company might increase retention and reduce churn. Tweet This.

Product Research 360

Product Research User Testing Customer Experience Feedback Software 360

Intercom, Inc.

JANUARY 20, 2022

And sure enough, the feedback was that things were starting to slow down. Honest feedback can be hard to take, but it’s essential to develop the type of culture that encourages people to constructively criticize processes, leadership styles, or approaches. Being open to feedback. We learned a lot. Paul, what did we exactly do?

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The Product Guy

SEPTEMBER 12, 2019

I work in the B2B sector where very few people would consider themselves to be “heroes” or “rockstars”, and I was intrigued to see what results these questions would produce. In “ Thinking Fast and Think Slow” Daniel Kahneman identifies two orders of thinking: System one – our fast, automatic and unconscious thinking.

Product Research 329

Product Research Data Visualization Reporting Tools Product Management 329

Userpilot

MARCH 24, 2025

Their customers rely on their offline-first mobile app to guide them through complex fieldwork. In this role, you will define and execute the mobile product strategy, enhancing the user experience for field service professionals while driving seamless integrations with enterprise systems. Who would be a BAD fit for this job?

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Product Talk

FEBRUARY 2, 2022

Engineers often generate the best solutions. Ellen is the Senior Director of Product Management at Orion Labs , a B2B company that offers voice communication to teams in industries like hospitality, retail, transportation, logistics, and security. A utility worker uses the Orion app on his phone to communicate with his colleagues.

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The Product Guy

FEBRUARY 3, 2019

When I built a new feature, I knew exactly who would benefit from it and knew who to call for feedback. How do you conduct customer research and make feedback actionable when your customers vary greatly in their backgrounds? Passively looking for a new solution. Actively looking for a new solution. Buying a new solution.

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Product Talk

DECEMBER 7, 2022

In my continuous discovery framework, I argue teams need to discover opportunities and solutions. When discovering solutions, the goal is to match each solution to a specific need, pain point, or desire. If you work on a B2B product, you have both customers and users. Tweet This. Who should conduct customer interviews?

User Testing 249

User Testing Reporting Tools Customer Experience User Friction 249

Lenny Rachitsky

NOVEMBER 24, 2024

Simplify security • Paragon —Ship every SaaS integration your customers want — Jen Abel is the co-founder of JJELLYFISH, where she and her team have worked with over 300 early-stage founders to learn how to sell, do early customer discovery, and set up a repeatable sales motion on the way to their first $1M ARR.

User Testing 122

User Testing Product Research Customer Feedback User Friction 122

Product Talk

APRIL 5, 2023

Ellen shared her challenge with the Continuous Discovery Habits Slack community and was able to use this feedback to make some changes to the way she approached brainstorming. To come up with solution ideas, Ellen started running solution brainstorming sessions with the team. But she was coming up against a bit of a roadblock.

Engineering 258

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Intercom, Inc.

AUGUST 13, 2019

Voice recognition technology has improved, AI solutions can interpret customer feedback, and chatbots have started to answer the questions they receive, not just pass them off to a human. Chat is faster than email, more personal than knowledge bases, and way less frustrating than shouting into an automated phone system.

Data Visualization 279

Data Visualization Customer Experience User Testing Customer Feedback 279

Userpilot

SEPTEMBER 12, 2024

Dealfront is a platform designed to enhance sales and marketing efforts by providing teams with reliable and compliant B2B data. The company adopted Userpilot as a feedback platform to enable stakeholders to report issues with data accuracy. The data team then verifies and corrects the feedback, ensuring data reliability.

Data Visualization 105

Data Visualization Product Research Embedded Analytics Feedback Software 105

Intercom, Inc.

JULY 21, 2022

For Slack, that was clearly the engineering and dev communities, who love new tools. “We had to figure out how to tell them what the value is and serve them the solution rather than saying, ‘Slack is here. We had to figure out how to tell them what the value is and serve them the solution rather than saying, “Slack is here.

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Userpilot

JULY 16, 2024

Are you a SaaS product manager in search of product differentiation examples to inspire your differentiation strategy? 10 Product differentiation examples to inspire your strategy Product differentiation strategies have been used successfully by different SaaS brands. Let’s consider a few examples: 1.

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The Product Guy

AUGUST 30, 2019

Make sure the company allows for lots of user interaction via presentations, feedback calls, user groups, and webinars. Do you enjoy detective work and figuring out how to integrate a solution into an existing product? Greg is Product Manager with experience in B2B SaaS, and consumer facing products.

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Product Innovation Educators

JUNE 12, 2023

Tools for planning and executing product projects Today we are talking about the skills product managers need to grow their careers. She is the Head of Merchant Growth and Monetization for Google’s B2B ecommerce business, where she is leading efforts to build the next $1B+ B2B business for the company.

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User Testing Customer Feedback Customer Experience Product Management 253

Lenny Rachitsky

JANUARY 2, 2025

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Think Fast Talk Smart —Tools and techniques to help you communicate more effectively • Vanta —Automate compliance. This is how you get teams to move fast and stay aligned.

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Product Talk

JUNE 7, 2023

If you’ve never used an opportunity solution tree before, how will you incorporate this tool into your daily workflow? As a B2B company, Voxy’s vision is to be the easiest and most effective way to teach today’s organizations the English they need. You can start small and improve over time.

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Product Innovation Educators

SEPTEMBER 2, 2024

For example, a product manager developing a new project management tool might conduct small group sessions with team leaders from different industries. These sessions could reveal unexpected pain points in current tools and spark ideas for innovative features.

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UX Planet

FEBRUARY 5, 2025

For example, the more technical the product, the larger the designers technology gap that must be filled by an engineer. Im looking at you, in-house enterprise solutions. As a result, it often becomes easier to defend a solution whose benefits are visible in the short term but may prove less suitable in the longterm.

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