B2B, Enterprise and Software Review - Product Management Today

12 Best NPS Software and Survey Tools to Consider

Userpilot

OCTOBER 19, 2024

Think of Net Promoter Score (NPS) software as a tool to measure your customers’ feelings about your product, and categorize them based on their level of loyalty (promoters, neutrals, and detractors). Plus, the ability to create custom NPS dashboards allow you to analyze the results easily without writing a line of code.

Feedback Software

Feedback Software Analytic Tools Data Visualization Research Software

Starter KPIs for B2B/Enterprise

Mironov Consulting

FEBRUARY 6, 2020

I’m often asked what KPIs B2B/enterprise product folks should use, or what OKRs they should choose. Why KPIs from consumer companies don’t fit well with B2B/enterprise. Some B2B KPIs starting points, knowing that every company is different. [1] But I find they don’t map well to enterprise companies.

B2B

B2B Enterprise Onboarding KPIs User Testing

13 Best Customer Tracking Software Options for Your Product

Userpilot

APRIL 26, 2024

Do that by choosing the right customer tracking software for your business. To help you out, we’ve come up with a list of the 13 best customer-tracking software solutions in the industry. TL;DR Customer tracking software helps you monitor and analyze your users’ behavior across different channels.

Data Visualization

Data Visualization Analytic Tools Reporting Tools Software Review

Webinars

Prepare Now: 2025s Must-Know Trends For Product And Data Leaders

Usage-Based Monetization Musts: A Roadmap for Sustainable Revenue Growth

Less Stress, More Success: Accounting Best Practices & Processes for 2025

From Start to Scale: Driving Growth Through Seamless Payments Implementation

MORE WEBINARS

A summary of “Building Products for the Enterprise”

The Product Coalition

MAY 11, 2022

Finally, “ Building for Business: Product Management in Enterprise Software ” is a truly B2B-focused Product Management book, written by Blair Reeves (Salesforce) and Benjamin Gaines (Adobe) for “all the ones who aren’t part of the Silicon Valley startup bread”. But why is working in enterprise software now different?

Enterprise

Enterprise User Testing Feedback Software Technical Advisors

12 Funnel Tracking Software Tools For Data Analysis in SaaS

Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels.

Analytic Tools

Analytic Tools Data Visualization Reporting Tools Software Review

Product Model, Service Models, and Investor Valuations

Mironov Consulting

DECEMBER 29, 2022

Almost every week, I have a conversation with executives at B2B software companies who don’t see a bright-line distinction between software license revenue and customization/implementation revenue. Or What do I mean by software product vs software services ? A A very big difference.

Reporting Tools

Reporting Tools Data Visualization Software Review Technical Review

Creating An Enterprise SaaS Marketing Strategy

Userpilot

MAY 3, 2022

How is enterprise SaaS marketing different compared from acquiring and retaining users for an SMB? Inbound works really well for smaller SaaS businesses, whether B2B or B2C. Enterprise SaaS marketing, however, is a different story entirely. What is enterprise SaaS marketing?

Enterprise

Enterprise Strategy Marketing Outbound

Differences between B2B and B2C products

B2B Product Management

SEPTEMBER 29, 2023

Getting confused between what to do as a B2B Product vs B2C Product manager role? It is important to understand what B2B and B2C products are. B2B products are products or services that are sold to other businesses, rather than to consumers. Here is a brief overview of the key differences between B2B and B2C products.

B2C

B2C B2B Reporting Tools User Testing

Heap Autocapture: An In-Depth Review + A Better Alternative

Userpilot

AUGUST 27, 2024

You can start using Heap’s Autocapture by adding the provided code snippet to your website header. After creating a Heap account, you’ll receive a unique tracking code snippet. Install Heap by adding that code to the <head> section of every page on your web app. Userpilot pricing.

Data Visualization

Data Visualization Analytic Tools Software Review Feedback Software

G2’s CMO Amanda Malko on the latest trends in software buying

Intercom, Inc.

JUNE 23, 2022

Software buying is undergoing a transformation, as is the case with many industries in the post-pandemic market. The process of purchasing software is increasingly complex – the choices for products and services are endless, and customers have a harder time parsing which companies to trust and which product will better cater to their needs.

Feedback Software

Feedback Software Research Software Reporting Tools Software Review

How to Become a B2B Product Manager

The Product HQ

APRIL 20, 2024

Looking to become a B2B Product Manager? This career guide offers a detailed overview of the best B2B product management training options. There is no shortcut to becoming a B2B product manager. Business-to-business (B2B) or business-to-consumer (B2C) product managers (PMs) have mastered various hard skills.

B2B

B2B User Testing Research Software Analytic Tools

Everything You Need to Know About Creating User Personas for Enterprise Applications

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. When designing personas for enterprise applications, here are some key aspects to keep in mind: Role-Specific Needs: Enterprise personas often represent users with specific job roles.

User Testing

User Testing Research Software Feedback Software Analytic Tools

Gainsight Continues Its Leadership Position in Customer Reviews

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback. Review CS on G2, Review PX on G2, Review Digital Hub on G2.

Analytic Tools

Analytic Tools Reporting Tools Feedback Software Systems Review

Understanding Enterprise Product Companies

Mironov Consulting

JUNE 28, 2018

I’m often asked by B2C product managers how B2B companies are different, or about switching between the two. What’s B2B? What’s Enterprise? Broadly, business-to-business (B2B) means building and selling products primarily for corporations and organizations. Unstated B2C Assumptions. And will soon forget us.).

Enterprise

Enterprise User Testing Data Visualization Product Research

GainsightPX for User Engagement Analysis: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! Alternatively, you have the option to tag features manually.

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

GainsightPX for Digital Adoption: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! Alternatively, you have the option to tag features manually.

Data Visualization

Data Visualization Analytic Tools Onboarding KPIs Technical Review

GainsightPX for User Behavior Analysis: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! Alternatively, you have the option to tag features manually.

Data Visualization

Data Visualization Analytic Tools Feedback Software Onboarding KPIs

GainsightPX for Onboarding Automation: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! It lacks predictive analytics features too.

Onboarding KPIs

Onboarding KPIs Data Visualization Analytic Tools Feedback Software

GainsightPX for Customer Experience: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. without writing any code. Let’s get started!

Data Visualization

Data Visualization Analytic Tools Customer Experience Feedback Software

GainsightPX for Customer Satisfaction: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. All UI patterns are available on every Userpilot plan from Starter to Enterprise.

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

GainsightPX for Product Adoption: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! In such a case, Userpilot is a more user-friendly option.

Onboarding KPIs

Onboarding KPIs Data Visualization Analytic Tools Feedback Software

Why are Pendo NPS Surveys NOT Worth the Expensive Upgrade [+NPS Software Alternatives]

Userpilot

APRIL 19, 2022

Like every other B2B buyer, it’s important to research a product before committing to it, especially in this case that you can’t try out Pendo NPS for free. Only Pendo customers on the Pro and Enterprise plans have access to the NPS feature. Some reviews suggest it can be way more. How much does Pendo NPS cost?

Feedback Software

Feedback Software Analytic Tools Research Software Reporting Tools

Heap for User Analytics: Features, Pricing, and Review

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. It’s particularly valuable for B2B companies and helps minimize churn. Easy setup – Getting started with Heap is as easy as installing a code snippet into your product. Mid-Market) Good review of Heap on G2.

Data Visualization

Data Visualization Analytic Tools Technical Review Onboarding KPIs

GainsightPX for In-App Messaging: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! It lacks predictive analytics features too.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Embedded Analytics

17 Best Product-Led Growth Tools You Should Consider

Userpilot

JUNE 2, 2024

Luckily, we’ve listed the 17 best product-led growth software in the market. We’ve included key features, user reviews, and pricing to help you decide. No-code, all-in-one solution for product adoption throughout a customer’s lifecycle. No-code tool for event tracking, reports, and custom dashboards.

Data Visualization

Data Visualization Analytic Tools Feedback Software Research Software

GainsightPX for Proactive Customer Service: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, and pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! It lacks predictive analytics features too.

Data Visualization

Data Visualization Reporting Tools Analytic Tools Feedback Software

GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! It lacks predictive analytics features too.

Embedded Analytics

Embedded Analytics Data Visualization Reporting Tools Analytic Tools

6 B2B SaaS Metrics That Matter and How To Measure and Improve Them?

Userpilot

JUNE 2, 2022

What are the B2B SaaS metrics you should be tracking right now? But to get the product growth insights and measure the success of your product marketing efforts, it’s crucial to know and optimize the actionable B2B metrics. So let’s dive in and see what B2B SaaS metrics you need to track to unlock growth.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Onboarding KPIs

Best Whatfix Competitors in 2022 – Compare Features, Pricing and Reviews

Userpilot

JUNE 25, 2022

Whatfix is a digital adoption platform for both employee and user onboarding, aimed at larger enterprise companies. Let's see how Whatfix compares to other software applications for user onboarding and on-screen guidance for employee training! for employee onboarding use case for enterprises: Walkme. What is Whatfix.

Analytic Tools

Analytic Tools Feedback Software Software Review Onboarding KPIs

GainsightPX for Interactive User Guides: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app. Let’s get started! It lacks predictive analytics features too.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Onboarding KPIs

8 Persona Examples For Creating Ideal Personas

Userpilot

JULY 17, 2024

Methods include in-app surveys , user interviews, user behavior data, reviews, and market research tools. Buyer persona : Helps create targeted marketing and sales strategies by focusing on the decision-makers in large enterprises. That said, this persona example is about Eddie, who represents IT decision-makers in large enterprises.

User Testing

User Testing Research Software Data Visualization Feedback Software

“A Working Request Process Should End in YES” (aka Incompatible Worldviews)

Mironov Consulting

JULY 28, 2022

Especially in B2B/enterprise software companies, I see two dramatically divergent ( incompatible ) worldviews that IMO explain a lot of corporate behavior. Enterprise Sales and Solutions Teams… Are paid/rewarded/promoted for working with individual prospects or customers one at a time. Sales

Reporting Tools

Reporting Tools Software Review Technical Review Weak Development Team

The Software Development Deli Counter

Mironov Consulting

JUNE 30, 2017

I’ve noticed a frequent executive-level misalignment of expectations across a range of software/tech companies, particularly in B2B/Enterprise companies and where Sales/Marketing is geographically far away from Engineering/Product Management. Let’s call it the software development deli counter problem.

Software Developers

Software Developers Software Development Reporting Tools Software Review

How to Become a Software Product Owner [+Tools and Resources]

Userpilot

JUNE 30, 2024

Additionally, the manager must also provide the sales team with the necessary learning materials and resources, demos, customer reviews , and testimonials needed to drive sales. Bistritz : Discover the ropes of sales enablement, but this time with techniques specifically for engaging and selling to enterprise-level SaaS sales.

Analytic Tools

Analytic Tools Data Visualization Feedback Software Research Software

Understanding What is Churn: Your Essential Guide to Retention Metrics

Userpilot

MAY 21, 2024

TL;DR Customer churn is a vital metric for SaaS enterprises, reflecting product value and customer satisfaction that must be calculated with industry benchmarks to gauge performance against competitors. Reducing the adverse effects experienced by clients due to these issues. Handling problems effectively.

Data Visualization

Data Visualization Onboarding KPIs Analytic Tools Feedback Software

18 Best AI Productivity Tools to Work Smarter in 2023

Userpilot

JULY 20, 2023

When trying to choose the right productivity app for your needs, it’s best to look at a combination of third-party reviews, social media posts from users, and free trials to try out the software for yourself. Alconost: localize software, apps, and websites. Smartling: language translation and content localization platform.

Analytic Tools

Analytic Tools Feedback Software Data Visualization Reporting Tools

12 Best Multivariate Testing Tools in 2024

Userpilot

JUNE 27, 2024

Mutiny – Best testing tool for B2B companies. Complexity : MVT is more complex to set up and analyze due to the numerous variations and interactions involved. It’s designed specifically for big businesses and enterprises. There is also the option of custom coding.

Data Visualization

Data Visualization Analytic Tools Reporting Tools User Testing

Mismatched Expectations: Product Information and Sales Teams

Mironov Consulting

JULY 27, 2023

Lately, I’ve been writing a lot about entirely predictable goal misalignments between the maker side (product, engineering, design) and the go-to-market side (sales, marketing, customer success) of tech firms, especially at B2B/enterprise software companies. That This is a must-close.”

Information

Information Weak Development Team Reporting Tools Technical Review

Harvard Business Review and Gainsight Report on the New Responsibilities for Product Leaders

Gainsight

DECEMBER 14, 2022

At Gainsight, we’ve seen firsthand that the most successful digitally powered B2B companies focus on delivering a positive product experience (PX) to their customers. PX and PLG have long been areas of focus for SaaS startups, but enterprises are only just beginning to understand their potential to cut costs and drive growth.

Data Visualization

Data Visualization Reporting Tools Technical Review Software Review

Consumer vs. Enterprise Product Management: The Complete Guide

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing

User Testing Enterprise Technical Review Feedback Software

The Chocolate Cake Problem

Mironov Consulting

APRIL 15, 2023

In my experience, there’s usually a fundamental misalignment between two broad groups at software companies – especially B2B/enterprise companies — that I’ve been thinking/writing for a while. One In aggregate, how many different customers will use the same exact bits to do X? What

Customer Experience

Customer Experience Software Review User Testing Technical Review

Beyond “Cheaper, Faster, Better”?—?Vertical Integration for Startups

The Product Coalition

MARCH 23, 2022

While this article focuses on startups in B2B markets, we can extend it to B2C and B2B2C, while some considerations might be different. Microsoft, for example, depends on manufacturers (Dell/HP) and retailers (Best buy) to sell its software. Owning versus leasing of network equipment was another decision point required.

Startups

Startups Fractional CTO Technical Review Software Review

Permission To Stay Focused

Mironov Consulting

FEBRUARY 28, 2024

They are coming off customer calls, strategy sessions, renewal discussions, marketing automation planning sessions, compliance reviews, and industry analyst briefings that highlight improvements that must be made. ”) Building software is a complex intellectual team exercise, not simply reading specs or typing.

Reporting Tools

Reporting Tools Software Review Technical Review Weak Development Team

Consumer vs. Enterprise Product Management: The Complete Guide

PMLesson's Ace the PM Interview

MAY 20, 2019

Although product managers at consumer and enterprise companies have a title in common, the jobs themselves can vary drastically. So, how is product management in enterprise different from consumer tech? Solving problems once they’ve been discovered is equally as different between the consumer and enterprise worlds.

User Testing

User Testing Enterprise Technical Review Feedback Software

12 Best NPS Software and Survey Tools to Consider

Starter KPIs for B2B/Enterprise

Webinars

Trending Sources

13 Best Customer Tracking Software Options for Your Product

Webinars

A summary of “Building Products for the Enterprise”

12 Funnel Tracking Software Tools For Data Analysis in SaaS

Product Model, Service Models, and Investor Valuations

Creating An Enterprise SaaS Marketing Strategy

Differences between B2B and B2C products

Heap Autocapture: An In-Depth Review + A Better Alternative

G2’s CMO Amanda Malko on the latest trends in software buying

How to Become a B2B Product Manager

Everything You Need to Know About Creating User Personas for Enterprise Applications

Gainsight Continues Its Leadership Position in Customer Reviews

Understanding Enterprise Product Companies

GainsightPX for User Engagement Analysis: Features, Pricing, and Review

GainsightPX for Digital Adoption: Features, Pricing, and Review

GainsightPX for User Behavior Analysis: Features, Pricing, and Review

GainsightPX for Onboarding Automation: Features, Pricing, and Review

GainsightPX for Customer Experience: Features, Pricing, and Review

GainsightPX for Customer Satisfaction: Features, Pricing, and Review

GainsightPX for Product Adoption: Features, Pricing, and Review

Why are Pendo NPS Surveys NOT Worth the Expensive Upgrade [+NPS Software Alternatives]

Heap for User Analytics: Features, Pricing, and Review

GainsightPX for In-App Messaging: Features, Pricing, and Review

17 Best Product-Led Growth Tools You Should Consider

GainsightPX for Proactive Customer Service: Features, Pricing, and Review

GainsightPX for Self-Service Support: Features, Pricing, and Review

6 B2B SaaS Metrics That Matter and How To Measure and Improve Them?

Best Whatfix Competitors in 2022 – Compare Features, Pricing and Reviews

GainsightPX for Interactive User Guides: Features, Pricing, and Review

8 Persona Examples For Creating Ideal Personas

“A Working Request Process Should End in YES” (aka Incompatible Worldviews)

The Software Development Deli Counter

How to Become a Software Product Owner [+Tools and Resources]

Understanding What is Churn: Your Essential Guide to Retention Metrics

18 Best AI Productivity Tools to Work Smarter in 2023

12 Best Multivariate Testing Tools in 2024

Mismatched Expectations: Product Information and Sales Teams

Harvard Business Review and Gainsight Report on the New Responsibilities for Product Leaders

Consumer vs. Enterprise Product Management: The Complete Guide

The Chocolate Cake Problem

Beyond “Cheaper, Faster, Better”?—?Vertical Integration for Startups

Permission To Stay Focused

Consumer vs. Enterprise Product Management: The Complete Guide

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