Lenny Rachitsky

JANUARY 2, 2025

Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Think Fast Talk Smart —Tools and techniques to help you communicate more effectively • Vanta —Automate compliance.

Fractional CTO 55

Fractional CTO CTO Coach Feedback Software User Testing 55

Product Talk

DECEMBER 18, 2024

As I coached teams on how to make better decisions about what to build, I often got feedback that it was messy. I identify as a coach and not a consultant. It’s great for recruiting end users of B2B products. It’s not great for buyers or decision makers of B2B products. They didn’t know what to do when.

Product Research 215

Product Research Research Software Analytic Tools Feedback Software 215

The Product Guy

FEBRUARY 2, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Dan Mason, lead a conversation around “Your Next Career Steps”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today!

Analytic Tools 150

Analytic Tools Research Software CTO Coach Fractional CTO 150

The Product Guy

JANUARY 31, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Marc Wendell, lead a conversation around “UX Design Tactics”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today!

Analytic Tools 150

Analytic Tools Research Software Customer Experience User Testing 150

The Product Guy

JANUARY 27, 2017

In our a recent live stream from one of our mentors of The Product Mentor , Krishna Madhuvarsu, lead a conversation around “Product Management in Startups vs. Enterprises”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor.

Analytic Tools 150

Analytic Tools Research Software Enterprise Startups 150

The Product Guy

MARCH 2, 2017

In a recent live stream from one of our mentors of The Product Mentor , Nis Frome, lead a conversation around “Rapid Prototyping”. We are always looking for more product mentors from all around the world. Signup to be a Mentor Today! About The Product Mentor. Signup to be a Mentor Today! Meet the mentors….

Analytic Tools 150

Analytic Tools Research Software CTO Coach Product Management 150

Mind the Product

NOVEMBER 28, 2019

“So far this week I’ve had eight coaching calls with non-customers, two coaching calls with customers, and one conference in San Francisco for B2B product managers. For example, if I’m doing lots of one-on-one coaching sessions then I would view this as research and ask myself how can I scale this delivery?

CTO Coach 178

CTO Coach Analytic Tools Fractional CTO Research Software 178

Product Talk

SEPTEMBER 4, 2024

Botify is a B2B SaaS company that helps large websites drive sustainable and profitable growth through organic search optimization. At the beginning, I was an intern UI designer and she was a senior UX, and she mentored me. When we started the trio, we had been working together for two or three years.

Product Research 221

Product Research Onboarding KPIs CTO Coach Research Software 221

Mironov Consulting

SEPTEMBER 14, 2020

Let’s carefully define a “Head of Product” as someone who directly supervises a team of product managers including hiring, work assignments, mentoring, and resolving cross-product disputes. I do see a big divide between B2C and B2B/enterprise products, and therefore their product managers. And I almost never buy it.

Reporting Tools 145

Reporting Tools Analytic Tools Onboarding KPIs Fractional CTO 145

Lenny Rachitsky

AUGUST 22, 2024

— Brought to you by: • Pendo —The only all-in-one product experience platform for any type of application • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Webflow —The web experience platform — Deb Liu is the CEO of Ancestry and former longtime VP of Product at Facebook.

CTO Coach 75

CTO Coach Feedback Software CTO B2B 75

Intercom, Inc.

JANUARY 5, 2022

Evernote’s CTO on Your Biggest Security Worries From 3 to 300 Employees. “If I’m about to do business with your company and your software is going to access my customers’ data, it’s my responsibility to ensure you have the proper controls in place to protect it” Liam: And is it the standard for B2B companies?

Reporting Tools 211

Reporting Tools Data Visualization Software Review Technical Review 211

Mironov Consulting

DECEMBER 31, 2017

Especially in enterprise/B2B, sales teams may have only a handful of major active accounts, each carrying a lot of revenue. ” It’s a rare executive who doesn’t push her/his VP Engineering or CTO hard on productivity, hiring ramps and fanciful notions about increased commitments leading to better outcomes.

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Roadmap Fractional VPE CTO Coach Data Visualization 92

Lenny Rachitsky

SEPTEMBER 3, 2024

He is now a full-time growth advisor and angel investor who helps consumer subscription companies build their growth models, develop their growth strategies, hire and scale their growth teams, and achieve their full potential. B2B SaaS businesses increase Net Revenue Retention (NRR) by growing the value of retained accounts to offset churn.

User Testing 131

User Testing Feedback Software Framework Onboarding KPIs 131

Lenny Rachitsky

DECEMBER 21, 2023

Find 6 to 8 B2B customers, or 15 to 25 B2C customers, and make something they are willing to recommend to other people. Finding reference customers is the fastest path to achieving product-market fit.

CTO Coach 65

CTO Coach Product Management Product Manager Product Research 65

Intercom, Inc.

DECEMBER 21, 2021

Will Larson , CTO of Calm. Des Traynor , Co-founder and CTO of Intercom. Later’s Farhan Virji on adapting B2C support strategies for B2B teams. On the surface, B2B customer support issues might look quite different from those of B2C. So I think that’s where B2C has a much higher level of impact than B2B.

Reporting Tools 118

Reporting Tools Feedback Software Research Software Technical Review 118

Revulytics

DECEMBER 16, 2019

Notable Speakers from recent Mind the Product conferences: Teresa Torres , Product Discovery Coach. A good mix of attendees from B2B and B2C software technology companies. Dharmesh Shah, CTO and Co-founder of HubSpot. Ken Norton, Senior Operating Partner at Google Ventures. Michael Sippey, VP Product at Medium.

Analytic Tools 76

Analytic Tools CTO Coach Research Software Technical Review 76

Andrew Chen

JANUARY 9, 2020

The internet culture supply chain works like this: Asia US teens Adults B2B. Want to know what B2B communication/collaboration will look like in 5 years? My good friend @drewjgray joined as CTO of the autonomous startup @voyage with @olivercameron. First it was big in Japan, then teens. Now we all use it.

User Testing 110

User Testing Data Visualization Product Marketing Marketing 110

Intercom, Inc.

JULY 9, 2020

Kevin Indig leads SEO & Content Marketing as VP at G2 and mentors startups in Marketing at GermanAccelerator. I’m also mentoring startups in terms of marketing SEO go-to market at the German Accelerator, which is the official startup program in the Silicon Valley of Germany. Kevin: Absolutely. And the pleasure is all mine.

Analytic Tools 199

Analytic Tools Research Software Data Visualization Technical Review 199

Product Talk

MAY 10, 2023

To learn more about how real product leaders are approaching this challenge, I recently sat down with fellow Product Talk instructor Ellen Juhlin (who’s also a product coach, consultant, and Senior Director of Product Management at Orion Labs ). Who was deciding on that output? How are they similar? How are they different?

Product Research 130

Product Research User Testing Feedback Software Research Software 130

Mixpanel

MARCH 7, 2021

“I’m currently the founder of LevelUp, a startup aiming to revolutionize mentorship by creating a platform connecting women mentors and mentees based on role, industry, career interests, and goals. I’ve personally struggled a lot with finding an appropriate professional mentor and started LevelUp to fix this problem.

Feedback Software 52

Feedback Software Research Software Analytic Tools Reporting Tools 52

Andrew Chen

JANUARY 9, 2020

The internet culture supply chain works like this: Asia US teens Adults B2B. Want to know what B2B communication/collaboration will look like in 5 years? My good friend @drewjgray joined as CTO of the autonomous startup @voyage with @olivercameron. First it was big in Japan, then teens. Now we all use it.

User Testing 52

User Testing Data Visualization Product Marketing Marketing 52

Business of Software Conference

MARCH 11, 2020

DC : Drift basically helps B2B businesses connect with the customers that are interested in buying now that are on their website. I keep learning part of learning is having access to different role models different mentors and then being able to look behind the curtain and say oh that’s how they do it right. DC : In 30 seconds?

CTO Coach 52

CTO Coach Weak Development Team User Testing Customer Experience 52

Business of Software Conference

NOVEMBER 19, 2019

This is a B2B product. You know when you look at the trajectory of high growth companies especially in B2B enterprise, I think we rank up there pretty much at the top of them, the top right. We partnered with Tumblr, WordPress, bit.ly, a whole load of companies that had public data that we can help other companies gain insight from.

Customer Experience 8

Customer Experience Analytic Tools Weak Development Team Data Visualization 8

Business of Software Conference

APRIL 9, 2021

Everybody’s slowing down, including your customers so often, we’re b2b. So the way I’ve been kind of trying to coach some teams and just think it through is if we if you were used to managing a person face to face, and now all of a sudden you’re behind a screen, right? And then we’ll start again later.

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Weak Development Team Software Review Definition Customer Experience 40

Mixpanel

MAY 12, 2020

And I think that, in a B2B setting, you need to figure out both what kinds of companies that you’re going to serve and then what kind of users within those companies you’re going to serve. How would you approach building your process or pipeline to receive customer feedback for a B2B product?

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Mixpanel

MAY 12, 2020

And I think that, in a B2B setting, you need to figure out both what kinds of companies that you’re going to serve and then what kind of users within those companies you’re going to serve. How would you approach building your process or pipeline to receive customer feedback for a B2B product?

User Testing 52

User Testing Customer Feedback Feedback Software Data Visualization 52

Business of Software Conference

JULY 2, 2019

Actually the most significant part of our business is the B2B. So we have this huge range of our B2B clients and we were told if we get it could give them a better approval flow we’d be able to get and recruit many more big businesses to our platform. It’s something we call the Quad. It was absolutely brilliant.

Weak Development Team 40

Weak Development Team Research Software User Testing Analytic Tools 40