Userpilot

JULY 20, 2024

Retention specialists can leverage platforms like Userpilot for understanding user journeys, ClientSuccess and ChurnZero for B2B customer success and churn prediction, Baremetrics for subscription analytics, etc. Learning the tools essential for the role is also essential. Looking into tools for retention specialists?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

AUGUST 30, 2024

Stay Up-to-Date with Industry Trends : You can subscribe to newsletters and blogs from leading SaaS companies (i.e. Check their website and social media for upcoming events and recordings. ChurnZero : Their BIG RYG (Reduce, Grow, Yield) events usually include webinars focused on churn reduction and customer expansion strategies.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

MAY 3, 2022

Inbound works really well for smaller SaaS businesses, whether B2B or B2C. When you’re trying to sell to an upmarket target audience, you have to realize that the sales process is a lot more hands-on than the search engine optimization or inbound marketing efforts that you used to get your current customers.

Enterprise 87

Enterprise Strategy Marketing Outbound 87

Userpilot

MARCH 8, 2022

There are some well-known names as well as new faces on the list, from all over the world – together with their LinkedIn profiles and medium blogs, so you can follow their journeys and insightful posts yourself. You can follow her insights from her professional career on her Medium blog. CEO of Product Labs.

Technical Advisors 107

Technical Advisors Product Research Analytic Tools User Testing 107

Userpilot

AUGUST 28, 2024

Stay Up-to-Date with Industry Trends : You can subscribe to newsletters and blogs from leading SaaS companies (i.e. Check their website and social media for upcoming events and recordings. ChurnZero : Their BIG RYG (Reduce, Grow, Yield) events usually include webinars focused on churn reduction and customer expansion strategies.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

AUGUST 28, 2024

These platforms and events offer valuable webinars that cover a wide range of topics, from customer success strategies to product adoption tactics: Userpilot Events : Keep an eye on our events page for our own webinars, with talks often covering topics like in-app experiences, onboarding, and product adoption strategies.

Analytic Tools 52

Analytic Tools Data Visualization Customer Feedback Feedback Software 52

Userpilot

JUNE 28, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Here’s a curated list of helpful webinar sources for you: Userpilot Events delves into user onboarding and product growth, crucial aspects of successful product marketing.

Research Software 52

Research Software Feedback Software Analytic Tools Data Visualization 52

Userpilot

JUNE 26, 2024

Best tool for marketing automation – HubSpot : This tool helps users to grow traffic, convert more visitors, and create an efficient inbound marketing campaign. Here’s a curated list of helpful webinar sources for you: Userpilot Events delves into user onboarding and product growth, crucial aspects of successful product marketing.

Research Software 40

Research Software Feedback Software Analytic Tools Product Marketing 40

Intercom, Inc.

APRIL 29, 2021

Blog articles, podcasts, ebooks, and videos have been the bread and butter for content marketers for a long time now. Like, say, merging the idea of a reality TV docu-series with one of the key use cases of a fast-growing B2B startup. Reality show meets B2B. Here are some of our favorite takeaways from the conversation: 1.

Marketing 118

Marketing Onboarding KPIs B2B Feedback Software 118

Gainsight

SEPTEMBER 22, 2023

HubSpot shot to fame due largely to its laser focus on inbound marketing. Thought leadership via digital customer education can come in many forms, including events like webinars and podcasts. According to LinkedIn, 75% of B2B buyers use social media to make buying decisions.

Education 52

Education User Friction Customer Experience Customer Feedback 52

Intercom, Inc.

JUNE 21, 2018

Today, Max is the CEO of Sales Hacker: a global conference, event series, and an online publication that brings together proven sales execs and emerging startup founders to share their lessons and experiences in sales automation and tech sales. I was sharing what we were doing on my blog at the time. Is it getting their stack right?

Outbound 183

Outbound Technical Advisors Weak Development Team Product Research 183

Userpilot

JULY 19, 2021

In addition, the same research shows that companies that successfully engage their B2B customers achieve 63% lower churn, 55% higher share of wallet, and 50% higher productivity. In the image below, Userpilot is helping track the number of events per user over time. Reduces customer support demands. b) Behavioral messaging.

Analytic Tools 96

Analytic Tools Research Software Reporting Tools Customer Communications 96

Userpilot

JULY 23, 2023

Trying to figure out what your B2B marketing team structure should be? In this article, we’ll go through the essential roles in a B2B marketing team structure and their responsibilities. In this article, we’ll go through the essential roles in a B2B marketing team structure and their responsibilities.

B2B 74

B2B Research Software Feedback Software Customer Experience 74

Oren Steinberg

MARCH 7, 2017

B2B and B2B2C startups trying to sell into large corporations know this all too well: big companies like to work with other big companies. By positioning yourself as the expert in the field, and by writing quality content on the subject matter, you can get the big corporate attention via inbound marketing. Lead with a triggering event.

Reporting Tools 40

Reporting Tools User Testing Customer Experience Feedback Software 40

Intercom, Inc.

JANUARY 11, 2023

Successful companies nurture a variety of customer journeys and revenue streams, from inbound leads and self-serve users to sales-assisted campaigns and ABM. For Francis Brero , co-founder and CPO of MadKudu , a platform that helps B2B businesses qualify and engage with their leads, PLG doesn’t work in a vacuum. . Francis: Right.

Customer Experience 118

Customer Experience Inbound User Testing B2B 118

Amplitude

NOVEMBER 12, 2019

Product analytics help you uncover important insights to answer questions including what is your product’s key activation event that results in longer user retention? Two metrics that I’ve found useful for the Top of Funnel include: Conversion percentage from B2B demand generation marketing. of the list for reasons why.

Analytic Tools 94

Analytic Tools Onboarding KPIs Enterprise Data Visualization 94

Gainsight

FEBRUARY 2, 2024

In this blog, we break down the basic tenets of customer training, outline four traditional training methods that companies use today, and present ways to supplement them with online courses to create more effective customer training programs. Luckily, there is a better way to onboard customers and keep current users updated.

Education 52

Education User Testing Customer Experience Research Software 52

Userpilot

JULY 20, 2023

CopyAI: generate social media posts, emails, blog titles, landing page copy etc. SurferSEO: AI-generated blogs, SEO optimized. The solution leverages the power of machine learning to generate social media posts, email templates, blog titles, landing page copy, and many other types of content or copy. Source: Magic Sales Bot.

Analytic Tools 79

Analytic Tools Feedback Software Data Visualization Reporting Tools 79

Userpilot

MAY 26, 2021

Good customer engagement software lets you track user identification and engagement data via custom events specific to your product. This in turn allows you to target specific segments with specific messages based on certain event triggers. Customer engagement software lets you track and analyze customer behavior inside your product.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Intercom, Inc.

NOVEMBER 23, 2022

Take advantage of conferences and events to network and build trust with your peers. If you think about subscription growth, probably 85% of blog posts and content have to do with sales and marketing. We don’t have to put all our eggs in two event baskets per year. We can go to five events and run the same playbook.

Research Software 118

Research Software Analytic Tools Feedback Software Software Review 118

Intercom, Inc.

MARCH 24, 2020

But when an unprecedented event like Covid-19 hits, what do you say and how do you say it? We created this blog post to help you reduce your Support team’s load and provide your customers with the personal support they need. Respond to inbound conversations with empathy. Proactively communicating with customers.

Inbound 31

Inbound Feedback Software Customer Experience User Testing 31

Userpilot

JUNE 19, 2023

There’s no magic number when it comes to conversions, but knowing B2B SaaS funnel conversion benchmarks can benefit any SaaS product manager. In this article, we will discuss the most common B2B SaaS conversion rate metrics and their benchmarks. Gainsight’s 2022 report shows free trials involving PQLs had 2.8X

Research Software 90

Research Software Analytic Tools B2B Reporting Tools 90

Userpilot

MAY 19, 2021

The B2B SaaS marketing space can feel a lot like an echo chamber. In this post, we’ll go over how to create a B2B marketing plan and how to execute it, which B2B Saas marketing tactics are working best in 2021, and some real-life success stories for each of the tactics. What do SaaS Companies spend on B2B Marketing?

Research Software 119

Research Software B2B User Testing Customer Experience 119

Userpilot

FEBRUARY 25, 2021

Outbound vs. Inbound. Inbound and Outbound Success Stories. The most common content marketing assets are: Blogs Whitepapers Case studies Videos Infographics Webinars Software demos Customer Testimonials. If you’re in the B2B space, you know the importance of success stories. Content Marketing. Product-led growth.

Research Software 61

Research Software User Testing Outbound Marketing 61

Intercom, Inc.

MARCH 19, 2019

Our Director of Demand Generation, Brian Kotlyar likes to describe the three primary reasons for B2B customer churn this way: Marriage : This happens when one of your customers acquires another, or two merge into a new company. It’s sometimes called “inbound marketing” because it’s meant to bring people “inbound” to your website.

Customer Experience 166

Customer Experience User Testing Customer Feedback Strategy 166