Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate
Userpilot
APRIL 11, 2023
SaaS companies generally enjoy a high retention rate, with an average CRR of about 90%. Using surveys like the NPS survey to collect user feedback and identify areas of improvement. Userpilot provides features and tools that help companies focus on creating the right environment for customer success. Consider a few.
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