Intercom, Inc.

JULY 25, 2022

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers.

Data Visualization 209

Data Visualization Reporting Tools Analytic Tools Technical Review 209

The Product Coalition

AUGUST 23, 2023

It’s like chatting with a friend, but you’re communicating with a program or system that understands and responds to what you’re saying in a human-like way. They engage in free-flowing conversations, fueled by a Large Language Model that serves as a bridge between users and backend systems, ensuring a seamless user experience.

Artificial Inteligence 132

Artificial Inteligence Banking Technical Review Systems Review 132

Userpilot

DECEMBER 20, 2023

Machine learning is a trending topic that has exploded in interest recently. Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data. What is machine learning?

Artificial Inteligence 105

Artificial Inteligence Data Visualization Customer Experience Customer Feedback 105

TechEmpower - Product Management

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day.

Artificial Inteligence 138

Artificial Inteligence Generative AI Feedback Software Data Visualization 138

Product Innovation Educators

NOVEMBER 6, 2023

There’s a huge wealth of other qualitative data that often gets ignored by product teams because it is so hard to use—for example, customer support tickets, sales call transcripts, social media mentions, interview transcripts, and product reviews. You pipe your feedback into one system that is your record for customer feedback.

Data Visualization 314

Data Visualization Reporting Tools Analytic Tools Feedback Software 314

Alchemer Mobile

JUNE 15, 2024

When did you first become aware of artificial intelligence (AI)? NLP allows you to enter text as if you’re speaking with a human and receive a reply from a computer in a similar style of language. What is a Large Language Model? What’s remarkable is how quickly the business community has embraced AI.

Artificial Inteligence 100

Artificial Inteligence Feedback Software Reporting Tools Analytic Tools 100

UX Planet

DECEMBER 6, 2024

If there is one thing thats altering the way we create user experience (UX) designs and conduct research in 2024, it is definitely artificial intelligence (AI). In terms of new technologies, AI is enabling deeper insights into user behavior and preferences through tools like machine learning and natural language processing.

Feedback Software 88

Feedback Software Research Software Analytic Tools Data Visualization 88

The Product Guy

MAY 21, 2020

Rarely, they come due to professional interest alignment. I’ve been visiting my sister in Boston in October 2016 and saw a volunteering opportunity at the Machine Learning conference. My network is a great learning support system. But I must admit, once I graduated, networking opportunities shrunk drastically.

Product Management 468

Product Management Product Manager Management Management 468

Alchemer Mobile

AUGUST 2, 2024

The Classics: time-tested customer experience metrics Net Promotor Score (NPS) Introduced in the Harvard Business Review in 2003, Net Promoter Score (NPS) is a leading growth indicator across industries. This makes them vulnerable to switching to a competitor due to pricing, missing features, or poor customer experience.

Customer Experience 200

Customer Experience Analytic Tools Data Visualization Feedback Software 200

Split

JULY 13, 2023

Amid this incessant search for perfection, two paradigms have become prominent: Test-driven development (TDD) and feature flag-driven development (FFDD). Test-driven development (TDD), a software development approach in which tests are written before the code, is akin to building a safety net before performing a daring tightrope act.

Software Review 98

Software Review Systems Review Technical Review User Testing 98

Modus Create

NOVEMBER 7, 2024

However, the rapid integration of AI usually overlooks critical security and compliance considerations, increasing the risk of financial losses and reputational damage due to unexpected AI behavior, security breaches, and regulatory violations. Despite the growing awareness of AI security risks, many organizations still need to prepare.

Artificial Inteligence 40

Artificial Inteligence Reporting Tools Research Software Data Visualization 40

The Product Coalition

JANUARY 5, 2021

about brands, product pricing, and customer reviews?—?have Big Data services , powered by artificial intelligence (AI) and machine learning, help retailers stand out in a crowded, competitive marketplace. The advent of technologies such as smartphones and digital eCommerce and the plethora of online information?—?about

Data Visualization 187

Data Visualization User Testing Artificial Inteligence Reporting Tools 187

Arkenea

APRIL 10, 2025

Rather than building and maintaining a large inhouse team, businesses partner with specialized vendors to handle design, development, testing, and deployment. Large enterprises may outsource entire product lines. Conduct unit, integration, system, and user acceptance testing.

Analytic Tools 52

Analytic Tools Research Software Reporting Tools Software Review 52

The Product Coalition

NOVEMBER 17, 2023

However, the challenge lies in dealing with the rapidly expanding volume of data due to incorporating both traditional and non-traditional data sources into the data governance ecosystem. This process encompasses data extraction from diverse systems, standardizing it into a common format, and loading it into a target system or database.

Data Visualization 146

Data Visualization Reporting Tools Artificial Inteligence Information 146

UX Planet

MAY 24, 2024

The tantalizing world of Artificial Intelligence beckons, offering a transformative solution to your startup’s pressing woes. Artificial Intelligence in the food industry The market statistics for food industry technologies show growth. Together with the drinks sector, it is expected to exceed USD 9.68

Artificial Inteligence 98

Artificial Inteligence Research Software Feedback Software Data Visualization 98

Antwak Blog

MARCH 26, 2021

How to deal with Big Data for Artificial Intelligence? In simple words, Artificial Intelligence (AI) is the proficiency level displayed by machines, in contrast with normal proficiency shown by human beings. Thus it is referred to as Machine or Artificial intelligence. How can AI help machines?

Artificial Inteligence 52

Artificial Inteligence Software Review Systems Review Transportation 52

The Product Coalition

SEPTEMBER 2, 2021

From blockchain ledgers for open banking and financial inclusion, artificial intelligence algorithms, biometric verification, and voice-driven interfaces to big data analytics to machine learning?—?fintech The users can be insured in 90 seconds and have their claim reviewed and paid within 3 minutes.

Analytic Tools 125

Analytic Tools Data Visualization Artificial Inteligence Startups 125

Alchemer Mobile

JUNE 15, 2024

The world is on fire right now with anticipation about how artificial intelligence (AI) is going to change the business landscape. While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth.

Artificial Inteligence 100

Artificial Inteligence Data Visualization Reporting Tools Feedback Software 100

Roy Madden

AUGUST 31, 2020

We’re designing systems to protect against machine learning bias. In the wake of recent acts of extreme brutality and injustice and mass protests, we’re examining our role in perpetuating systems of inequality. Bias sneaks into machine learning algorithms by way of incomplete or imbalanced training data.

Artificial Inteligence 119

Artificial Inteligence Feedback Software Research Software User Testing 119

Arkenea

JANUARY 23, 2025

Artificial intelligence (AI) has rapidly transformed many industries, and the pharmaceutical industry is no exception. Automation: AI-powered robots and machines can streamline pharmacy operations, including medication dispensing, inventory management, and prescription processing, improving efficiency and reducing errors.

Artificial Inteligence 98

Artificial Inteligence Research Software Data Visualization Healthcare 98

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Apart from the use and growth of design systems, the revolution of AI technology is here, and it will affect many places in our design process. But how will it be affected?

Analytic Tools 98

Analytic Tools Systems Review Data Visualization Software Review 98

The Product Coalition

DECEMBER 22, 2022

Given that smaller companies now have access to powerful software that is not only pricey but also impossible to buy through traditional methods due to financial restrictions, SaaS is a true blessing for small firms. The financial risk associated with pricey software is eliminated by the subscription-based structure of SaaS systems.

Analytic Tools 145

Analytic Tools Data Visualization Reporting Tools Startups 145

The Product Coalition

OCTOBER 1, 2022

In an insurance app, this is the place where customers get to view all their information in a single place like their personal details, customer ids, policy number, reminders about due payments, etc. Quotes (with Filters) One of the most fundamental aspects of getting insurance is the quotation. The same stands for the insurance company.

Data Visualization 202

Data Visualization Development Artificial Inteligence Technical Review 202

The Product HQ

MAY 10, 2024

Want to become a machine learning product manager? As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Keep on reading then.

Artificial Inteligence 52

Artificial Inteligence Reporting Tools Research Software Technical Review 52

Userpilot

MAY 10, 2023

Artificial intelligence is revolutionizing our everyday lives, and marketing is no different, with several examples of AI in marketing today. This article examines what artificial intelligence in marketing looks like today. This article examines what artificial intelligence in marketing looks like today.

Data Visualization 90

Data Visualization Analytic Tools Artificial Inteligence Customer Experience 90

UX Planet

FEBRUARY 2, 2024

The potential of quantum computing and artificial intelligence to enhance user research User research is crucial for the human-centered design of digital products and services. This is due to quantum parallelism — the ability to evaluate multiple calculations simultaneously. This has far-reaching implications for user research.

User Testing 98

User Testing Research Software Product Research Artificial Inteligence 98

Mind the Product

APRIL 5, 2018

In this ProductTank San Francisco talk Alex Miller, one-time software engineer in the content understanding team at Yelp, gives us a case study of using machine learning (specifically deep learning) to provide a ranking system that surfaces the most beautiful photos of a business to the top of their page.

Artificial Inteligence 133

Artificial Inteligence Feedback Software Systems Review Software Review 133

Userpilot

MAY 31, 2023

AI and machine learning can help boost customer retention , provide quick responses via chatbots , and drive self-service. Here are a few ways to do this: Using artificial intelligence to answer customers’ questions via natural language processing (NLP), you can speed up customer support.

Analytic Tools 97

Analytic Tools Feedback Software Customer Experience Artificial Inteligence 97

The Product Coalition

MARCH 6, 2023

By leveraging historical data and machine learning algorithms, marketers can make accurate predictions about how new ad creatives are likely to perform, without having to go through the process of testing each variation. Computer Vision is a new technology that exploits the power of artificial intelligence to analyze images.

Data Visualization 161

Data Visualization Advertising Artificial Inteligence User Testing 161

Alchemer Mobile

AUGUST 2, 2024

The Classics: time-tested customer experience metrics Net Promotor Score (NPS) Introduced in the Harvard Business Review in 2003, Net Promoter Score (NPS) is a leading growth indicator across industries. This makes them vulnerable to switching to a competitor due to pricing, missing features, or poor customer experience.

Customer Experience 130

Customer Experience Analytic Tools Data Visualization Feedback Software 130

Usersnap

APRIL 29, 2023

ChatGPT is an artificial intelligence chatbot developed by OpenAI , built on a large language model. Chatbots are programs that let people converse and respond using natural language, based on the inputs they receive. You’ll be able to understand how chatGPT can be a great tool for product management.

ChatGPT 105

ChatGPT Feedback Software Artificial Inteligence Reporting Tools 105

The Product Coalition

JUNE 18, 2023

This is a significant milestone in finalizing the world’s first comprehensive law on artificial intelligence. The Test This new law applies to anyone who places an AI system in the EU. The law’s priority is to ensure AI systems are safe, transparent, traceable, non-discriminatory, and environmentally friendly.

Research Software 141

Research Software Artificial Inteligence Systems Review User Testing 141

The Product Coalition

JUNE 26, 2023

The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. For enterprises that view artificial intelligence as a cornerstone of their business strategy, the time to double down on generative AI adoption is now.

Generative AI 140

Generative AI Customer Communications Reporting Tools Technical Review 140

The Product Coalition

NOVEMBER 26, 2022

In one such instance, recalls the product manager of the social media company, the internal users of his product came up to him and said they wanted to use machine learning for automating some part of manual activity. Upon investigation, it turned out that automation was possible just by tweaking the systems.

User Testing 131

User Testing Customer Experience Customer Feedback Feedback Software 131

The Product Coalition

APRIL 17, 2023

Artificial Intelligence (AI) has greatly evolved in many areas, including speech and picture recognition, autonomous driving, and natural language processing. Generative AI develops new data that resembles existing data while adding distinctiveness to it using machine learning techniques.

Generative AI 148

Generative AI Feedback Software Research Software User Testing 148

Business of Software Conference

AUGUST 25, 2021

Book Review – Exponential – Azeem Azhar. If you saw his talk at BoS Europe in 2016 on whether we should be worried about AI and Machine Learning , you will be as excited as I am and know he is a phenomenal thinker and speaker. Azeem Azhar is speaking at BoS Online Fall, 27-29 September ! Well worth a rewatch).

Technical Review 99

Technical Review Software Review Systems Review Books 99

Userpilot

JANUARY 14, 2024

Due to the rise of new technologies, there will be more demand for PMs with specialist expertise. Greater integration of artificial intelligence and machine learning technologies Artificial Intelligence has been a part of the product management landscape for at least a couple of years now.

Data Visualization 103

Data Visualization Analytic Tools Feedback Software Research Software 103