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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. At Intercom, we have taken advantage of these technologies relatively early. New software engineers quickly learn that a lot of complexity arises from error handling.

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The new dawn of Machine Learning

Intercom, Inc.

In the past five years, we’ve seen neural network technology really take off into its own. We wanted to know what’s up with this surge, so we’ve asked our Director of Machine Learning, Fergal Reid , if we can pick his brain for today’s episode. It’s all about artificial intelligence and machine learning.

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423: Transforming products into experiences – Geoff Thatcher

Product Innovation Educators

What technology can you install? There are always trends in new coaster technology, virtual reality, and augmented reality. One of the things that’s really earth-shattering is artificial intelligence design. This technology started when software engineers were working on software to describe photographs.

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How to Become a Machine Learning Product Manager With Experience

The Product HQ

Want to become a machine learning product manager? As artificial intelligence technologies continue to evolve and become more mainstream, so too does the demand for machine learning product managers grow among startups and Fortune 500 companies alike. Keep on reading then.

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How to Achieve High-Accuracy Results When Using LLMs

Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage

When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale.

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March Madness, AI Style

Crafty CTO

Today’s acceleration is happening in the AI subspace I call Text AIs , which are based around Large Language Models (LLMs). That Stable Diffusion moment is happening again right now, for large language models—the technology behind ChatGPT itself.

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

I started my career as a software engineer. When I say product team, I mean product managers, designers, software engineers. It feels like we have a new technology that could disrupt everything, and we’re on day zero. I feel like as an industry, we need more humanity in technology, not less.