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5 Machine Learning Lessons for Product Managers

Mind the Product

Artificial intelligence (AI) is probably the biggest commercial opportunity in today’s economy. We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers?

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Creating quality customer experiences has always been important for retaining customers.

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Intercom on Product: How ChatGPT changed everything

Intercom, Inc.

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. And just like that, we’re at it again.

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Deliciously Smart: Exploring the Role of AI in Food Industry

UX Planet

By Mary Moore, copywriter at Shakuro Are you a food industry startup or product owner facing challenges in production efficiency, quality control, or taste consistency? The tantalizing world of Artificial Intelligence beckons, offering a transformative solution to your startup’s pressing woes.

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Why Alchemer Pulse comes out on top when comparing AI platforms for text analysis 

Alchemer Mobile

When did you first become aware of artificial intelligence (AI)? What is a Large Language Model? Large Language Model (LLM) is a category of machine learning models used for NLP tasks. What is supervised and self-supervised learning?

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Conversational UI for Bank: Say Bye to Your Boring App

The Product Coalition

This is precisely where Conversational UI banking is revolutionizing the retail banking industry. It’s like chatting with a friend, but you’re communicating with a program or system that understands and responds to what you’re saying in a human-like way. Examples include: When is my next credit card payment due?

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Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integration — a…

UX Planet

Transforming user experience in cars-as-a-service industry through Strategic AI/ML Integrationa UX casestudy. As I delve deeper into understanding the capabilities and limitations of Artificial Intelligence, I see an opportunity for AI/ML to improve an existing flow in the Automotive industry. Image Credit: Karena E.I