Userpilot

JULY 20, 2023

The undeniable advances in artificial intelligence have led to a plethora of new AI productivity tools across the globe. If you’re looking to accelerate product growth and adoption with the help of AI, you’re in the right place. Grammarly: fix typos and grammar but also rephrase your content using AI.

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Userpilot

MARCH 24, 2025

Salesforce Field Service is a market leader with customers including many Fortune 500 companies. Through millions of appointments on billions of pieces of equipment, Salesforce Field Service powers the worlds mobile workforce. A professional with a strong grasp of app performance, security, compliance, and platform guidelines.

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The Product Coalition

DECEMBER 26, 2023

Computer vision is a branch of the broader concept of “artificial intelligence.” The healthcare software development industry is no stranger to computer vision applications. CT scans, MRIs, and X-rays all use computer vision technologies to some level. and Alphabet.

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The Product Coalition

OCTOBER 20, 2023

With AI technology, marketers can identify microtrends and even predict trends, saving time and resources through automated digital marketing services. Artificial intelligence (AI) has begun to transform all facets of our professional and personal lives.

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Userpilot

JULY 29, 2024

Looking for the best customer success management software to power up your product growth strategy, but you are overwhelmed with so many options in the market? TL;DR Customer success software refers to tools that help manage customer experiences and drive customers toward their desired outcomes. We’ve got you covered!

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Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). It’s driven by tools like ChatGPT and Gemini, and nothing has captured attention quite so effectively since social media hit the scene promising free technology to get closer to their customers.

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Userpilot

FEBRUARY 28, 2024

Funnel tracking software can solve this problem. But with so many tools in the market, which one should you choose for product analytics ? Unlike sales funnel software, funnel-tracking tools track numerous funnels such as goal completion, conversion , and review funnels. Want the best of everything?

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Userpilot

APRIL 24, 2024

Generative AI has changed how tech companies do business. companies use AI in their operations and the number of jobs requiring AI has increased by 450% since 2013. In 2023, over 26% of investments in American startups were directed toward AI-related companies. How to implement AI to build better products.

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Crafty CTO

MARCH 17, 2023

AGI isn’t here today, is unlikely to arrive in the near future, and is not part of the AI news I’m writing about. So if AI is not machine thought, what is it? AI acceleration Looking at March AI news from high above, what stands out to me is acceleration, possibly even exponential acceleration.

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Userpilot

FEBRUARY 25, 2024

The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods. Similarly, generative AI applications are helping speed up UX writing and enhance data analytics. In a nutshell, it analyzes software usage patterns.

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Analytic Tools Data Visualization User Testing Reporting Tools 105

Gainsight

JULY 8, 2024

From tech news to dinner table chats, artificial intelligence is everywhere. And it’s no wonder—AI is revolutionizing how we work and live faster than any tech before it. At our core, we at Gainsight champion a Human-First AI approach. In Customer Success (CS), generative AI is poised to be a total game changer.

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AB Tasty

SEPTEMBER 16, 2024

There are two sides to the coin with AI: it can help optimize your time and boost conversions, but it can also be risky if not used properly. We’ll dig into the ways AI can be a helpful tool, as well as some considerations to take. The team at MAAF used advanced AI technology to overcome this exact challenge.

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Gainsight

MAY 18, 2023

Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight Karl Rumelhart, President of Products, Technology, and Global Operations at Gainsight, kicked off the Product Keynote to explain how Gainsight’s three product lines come together to power Digital Customer Success. We’re talking about our Product team.

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Lenny Rachitsky

JULY 9, 2024

However, these abstract benchmarks don’t tell us how much of your job AI is able to potentially replace, now or in the near future—which is really what we care about. To make matters more challenging, expert prompting is necessary to make responses from a model any good. ’s capabilities.)

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Lenny Rachitsky

FEBRUARY 8, 2024

Before OpenAI, Logan was a machine-learning engineer at Apple and advised NASA on open source policy. This not only improves immediate results but also helps in developing smarter AI systems over time. GPTs unlock the potential for an “agent future,” where we assign complex tasks to AI tools.

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Userpilot

DECEMBER 21, 2023

Having the right tools to improve customer retention is vital for your company’s longevity and growth. Here are 11 of the best customer retention software to try for 2024! The best customer retention tools share these features: survey collection, customer support, marketing automation, data tracking, and data reporting.

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Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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Gainsight

SEPTEMBER 25, 2023

As such, Customer Success (CS) has grown to rely on mission-critical platforms that serve as a single source of truth for customer data. The Gartner® Market Guide to Customer Success Platforms provides valuable insights into the evolving trends and themes shaping this dynamic landscape. At Gainsight, we launched Horizon AI in 2021.

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Arkenea

FEBRUARY 14, 2025

This includes debugging codes, crunching numbers, and analyzing large data sets. ChatGPT, a generative AI, can access terabytes of data in less than seconds to predict medical conditions. Physicians can streamline documentation procedures, and generate medical charts, and discharge instructions. Let’s dive in.

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Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

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Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth.

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Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Gainsight

OCTOBER 4, 2024

As a customer success (CS) leader, I’ve witnessed firsthand the transformative power of artificial intelligence in our industry. The rapid evolution of AI technology is reshaping how we engage with customers, manage our teams, and drive business growth.

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Reporting Tools Customer Feedback Data Visualization Customer Experience 52

Department of Product

OCTOBER 5, 2023

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Anthropic’s LLM, Claude 2, is proficient in a range of tasks, from dialogue generation to detailed instruction and has very high scores in GRE exams, scoring 76.5% and beating ChatGPT’s 50.3%.

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Department of Product

NOVEMBER 16, 2023

Meanwhile, earnings season continued and amongst the major companies to report their latest earnings this week was Instacart. It is the company’s first earnings since going public and overall Instacart reported a loss of almost $2 billion. Technical explainers – What’s the difference between AI and machine learning?

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Analytic Tools Research Software Feedback Software Reporting Tools 52

Department of Product

OCTOBER 26, 2023

Meanwhile, quarterly earnings season kicked off this week and major tech companies reported their latest performance. Microsoft impressed with a 27% jump in net income as the company reported revenues of $56.52 Usage data pertains to the way a user interacts with a service.

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UX Studio

MAY 23, 2024

Learning and education are fundamental to our lives, yet millions around the world lack access to quality learning opportunities. While this reality persists, the rapid development of Artificial Intelligence (AI) is fundamentally transforming how we teach and learn. Enhancement or transformation?

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Modus Create

FEBRUARY 5, 2024

Generative AI captured the world’s imagination and received unprecedented attention. Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. PwC predicts AI will boost the North American GDP by 14% in 2030. But 2023 felt different.

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Department of Product

SEPTEMBER 14, 2023

Height is a new project management tool for product teams and they’ve just launched 2.0 which gives product teams AI super powers. Permit is a full stack plug and play tool that allows product teams to decouple policies from code by introducing permissions on the front end, backend and via no-code drag and drop elements.

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Crafty CTO

APRIL 17, 2023

In a recent conversation, we laughed about how tough it is to stay up with the AI Emergence, and I pointed out that it’s almost a full time job just keeping up with him , let alone everything else happening in the AI world. Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.)

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Crafty CTO

JULY 21, 2023

It felt like the rate of change in the generative AI space is picking up yet again this week. Another innovation explosion appears to be underway; already Llama 2 derived models are near the top of the HuggingFace Open LLM Leaderboard , and new Llama stories are still on the first page of Hacker News.

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Department of Product

NOVEMBER 2, 2023

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company raised $6 million in seed funding last year and is hoping to become part of the modern product team’s tool stack. Enjoy the rest of your week! Full research paper.

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Gainsight

JULY 11, 2023

As the technology market enters a new era, Customer Success (CS) has become a critical differentiator for businesses. According to Gainsight’s The Evolution of Customer Success Report , 98% of companies plan to increase or maintain CS headcount over the next year. Artificial Intelligence (AI). The next frontier?

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Modus Create

AUGUST 29, 2024

Prototype builds can also be completed in a matter of hours, rather than taking days, with AI tools like GitHub Copilot and Amazon Q. In addition to cost savings, AI can enhance strategic operations in the product development process. The most successful organizations keep customers at the center of their AI strategy.

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Andrew Chen

JANUARY 23, 2024

But GTA 6 might be the peak of the open world category, untouched by the next wave of tech, particularly generative AI. Let’s start some facts: First, GTA has a reported budget of $1-2B, making it THE MOST EXPENSIVE GAME EVER Not only is this the most expensive game ever, but compare it to movies.

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Arkenea

OCTOBER 10, 2024

According to a report , over half of the respondents feel that a fantastic user experience in website design is important for a company. The report also states that 31 percent of the people think that an engaging user experience is a top priority for the website design. It improves the accuracy of medical imaging.

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Department of Product

OCTOBER 19, 2023

Despite strong engagement, though, the company can’t quite claim to be the most watched streaming service in the US; that title still belongs to YouTube which accounts for 9.0% Instead, the star of the show was the new generative AI tools the company is building. Full report on State of AI 2023.

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Userpilot

APRIL 15, 2024

Artificial Intelligence is revolutionizing how SaaS product teams work by increasing efficiency and productivity, reducing costs, and most importantly, facilitating data-driven decision-making. In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product.

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