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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Modern customer engagement is a newer discipline than more established, traditional functions like HR, finance, or IT.

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Conversational UI for Bank: Say Bye to Your Boring App

The Product Coalition

It’s like chatting with a friend, but you’re communicating with a program or system that understands and responds to what you’re saying in a human-like way. They engage in free-flowing conversations, fueled by a Large Language Model that serves as a bridge between users and backend systems, ensuring a seamless user experience.

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Quick start guide for Alchemer Pulse AI 

Alchemer Mobile

The world is on fire right now with anticipation about how artificial intelligence (AI) is going to change the business landscape. While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth.

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510: How to use these AI tools to create a product brief – with Brian Collard

Product Innovation Educators

Brian has been working for 15 years in different industries like finance, healthcare, and technology. We’re talking about how artificial intelligence (AI) is changing the way we manage products and come up with new ideas. He has proven success across multiple industries including finance, healthcare, and technology.

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How Natural Language Processing Can Revolutionize The Financial Industry

The Product Coalition

It’s an environment where technology can learn to think like a human, make the best decisions, and predict the most likely future. What about the future of finance? Modern finance is being swayed not only by numbers but also by words. Customer service and insights Current financial systems have a lot of gaps in customer service.

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Top Fintech Companies & Startups Revolutionizing Financial Services in 2021 and Beyond

The Product Coalition

We are witnessing the dawn of next-gen finance. From blockchain ledgers for open banking and financial inclusion, artificial intelligence algorithms, biometric verification, and voice-driven interfaces to big data analytics to machine learning?—?fintech more inclusive, secure, and adjusted for modern lifestyles.

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Static vs Dynamic Alert Thresholds for Monitoring

eG Innovations

Most enterprise and cloud monitoring solutions acknowledge the limitations of static thresholds by implementing machine learning technology and including an AIOps (Artificial Intelligence for IT Operations) engine capable of learning about the normal behavior of systems over multiple timeframes.