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Quick start guide for Alchemer Pulse AI 

Alchemer Mobile

The world is on fire right now with anticipation about how artificial intelligence (AI) is going to change the business landscape. While there’s been a lot of hype about what artificial intelligence (AI) technology can do, there’s also recognition we’ve entered a new climate for business growth.

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How To Train a Transactional Chatbot Using Reinforcement Learning?

The Product Coalition

Chatbots have become integral to various industries, providing real-time assistance, automating tasks, and improving user experiences. One powerful approach to training such chatbots is reinforcement learning  — a subfield of machine learning. What is a transactional chatbot?

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. Businesses lack the connected tools needed to provide personal, in-context communications.

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How Natural Language Processing Can Revolutionize The Financial Industry

The Product Coalition

Since volumes of textual data increase, natural language processing becomes an effective tool for financial analysis. Photo by Morgan Housel on Unsplash The language is the substance absorbing information from the epochs, reflecting social trends and giving a profound insight into things happening to us, humans, today.

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AI vs. Neural Networks: Unraveling the Differences

UX Planet

By Mary Moore, copywriter at Shakuro Do you know the distinctions between artificial intelligence (AI) and neural networks? As you navigate the complex landscape of AI technologies, you may be confused and uncertain about what to use for your app. They can learn from data and improve over time without explicit programming.

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Customer Service Representative Career Path

Userpilot

Starting a career as a customer service representative requires understanding the key steps, skills, and experiences needed for success. In this article, we will outline the typical journey for customer service representatives, covering educational requirements, entry-level positions, potential advancements, and long-term opportunities.

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Customer Service Representative Salary [+ Resources to Advance]

Userpilot

Understanding the salary range for customer service representatives is crucial whether you’re entering the field or looking to advance your career. TL;DR A customer service representative is a professional who acts as a liaison between a company and its customers by providing helpful information and resolving emerging issues.