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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.

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The new dawn of Machine Learning

Intercom, Inc.

GPT-3 can create human-like text on demand, and DALL-E, a machine learning model that generates images from text prompts, has exploded in popularity on social media, answering the world’s most pressing questions such as, “what would Darth Vader look like ice fishing?” Today, we have an interesting topic to discuss.

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Can AI Create a Fairer World? By Kriti Sharma

Mind the Product

In this thought-provoking keynote from #mtpcon London, Google Scholar and UN Advisor Kriti Sharma discusses the impact of artificial intelligence on decision making and what we, as product people, should be doing to ensure this decision making is ethical and fair. Key Points. Avoiding bias relies upon better understanding the user.

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Core Concept: What Roles are Represented in a Product Trio?

Product Talk

In my book Continuous Discovery Habits , I wrote that a product trio is typically comprised of a product manager, a designer, and a software engineer. The most common form of cross-functional collaboration happens between product managers, designers, and engineers. Some with quite a bit of outrage. This concept is not new.

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Algolia’s Sarah Dayan on what sets a staff plus engineer apart

Intercom, Inc.

When you reach senior level on an engineering track, you’re expected to be optimal in your hard skill set. You’re autonomous, your code is immaculate, and you have a deep understanding of building and shipping software. Then, four years ago, in 2018, she got a job at Algolia as a software engineer. Unblock bottlenecks?

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How to Become a Machine Learning Engineer

PMLesson's Ace the PM Interview

Review our full Machine Learning Case Interview Questions course to see video answers to all the most common interview questions. Machine Learning Engineer at Hired , about how to become a machine learning engineer. They've all transitioned well into a machine learning role.

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March Madness, AI Style

Crafty CTO

Today’s acceleration is happening in the AI subspace I call Text AIs , which are based around Large Language Models (LLMs). That Stable Diffusion moment is happening again right now, for large language models—the technology behind ChatGPT itself. where a diagram is integral to the question.