Artificial Inteligence Data Visualization Tableau User Friction 
Usersnap
AUGUST 12, 2024
Net Promoter Score, launched in 2003, has become a key metric for assessing customer satisfaction. NPS measures customer loyalty by asking how likely customers are to recommend your product or service to others. They offer detailed reporting and customizable survey questions , often with user-friendly interfaces.
Userpilot
JULY 21, 2024
TL;DR A customer experience product manager in SaaS optimizes the end-to-end customer journey. They develop strategies and features to enhance user satisfaction, engagement, and retention across the product lifecycle. Looking into tools for CX product managers? Let’s dive in! Book a demo to see it in action!
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Userpilot
JULY 24, 2024
Whether you’re looking to deepen your expertise, stay updated with industry trends, or find practical tools to enhance your workflow, the right resources are essential for continuous growth and success. A CX product manager is responsible for understanding customer needs, behaviors, and pain points.
Userpilot
JULY 14, 2024
TL;DR A customer experience product manager in SaaS optimizes the end-to-end customer journey. They develop strategies and features to enhance user satisfaction, engagement, and retention across the product lifecycle. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.
Usersnap
AUGUST 20, 2021
Have you ever made a costly mistake because your customer feedback analysis wasn’t on point? Well, you thought you had actionable insights, but then the end result was a big floparoo? As a result, you can easily adjust your decisions-making process based on learning directly from customers.
Intercom, Inc.
MARCH 18, 2021
In previous episodes, we’ve talked about how customer feedback and cross-team collaboration play a crucial role in the features and updates we build here at Intercom. Or rather, two – conversation topics and custom reports. I focus on the reporting area where we report on all things that happen at Intercom for you.
Userpilot
JULY 28, 2024
TL;DR A customer experience product manager in SaaS optimizes the end-to-end customer journey. They develop strategies and features to enhance user satisfaction, engagement, and retention across the product lifecycle. Userpilot is an all-in-one product platform with engagement features and powerful analytics capabilities.
Expert insights. Personalized for you.
52 
Let's personalize your content