UX Planet

JANUARY 29, 2024

Building an AI Machine for Screen Generation The role of the design system team is clear, and it is to build and maintain the design system for all teams. Their goal is to facilitate the creation of screens and code faster for designers and developers. Soon, the design team will likely need to train an artificial intelligence system.

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UX Studio

OCTOBER 4, 2023

Today artificial intelligence is everywhere. Let’s dive a little deeper to see how we can benefit from this beautiful friendship between artificial intelligence and UX writing. Communicating information and demonstrating brand identity can affect the user experience a lot, so we have to pay a lot of attention to this.

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Arkenea

JULY 16, 2024

Healthcare technology will continue to evolve itself to create in-home testing units (IoT) that can do various medical testing and then upload the results to the medical provider’s cloud for analysis and review. This allows me to save time from that research and deliver a task in faster time.

Research Software 52

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Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. ChatGPT’s big debut. Where did it learn that?

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Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   Every customer conference and AMA starts with questions about AI.  that can be labeled AI or machine learning or LLM-ish or generative. 

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Gainsight

OCTOBER 10, 2023

In North America alone , total revenues from the artificial intelligence market are expected to reach $128.8b Meanwhile, Walgreens is using AI to track the spread of the flu, and Northface uses it to help consumers find the perfect coat. your goals should really come from your customers and team. What hasn’t?

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Education User Testing Reporting Tools Data Visualization 52

People-First Product Leadership

FEBRUARY 12, 2024

Providing and receiving feedback is ideally a continual activity, best done with context as close to the moment as possible. As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. Put aside hierarchy and silos.

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UX Planet

FEBRUARY 19, 2024

Chatbots like ChatGPT, ‎Gemini, and Claude help us work more efficiently and allow us to think outside the box and come up with creative solutions. Apart from these chatbots, many people and companies release customized products for specific tasks based on the generative AI models of these chats.

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Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

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Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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Alchemer Mobile

JUNE 15, 2024

When did you first become aware of artificial intelligence (AI)? For most people, that door opened in late 2022 when ChatGPT was released to the public. Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions.

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Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. But for most businesses and consumers, Gen AI hasn’t lived up to the hype. Alchemer Pulse continually strives for high accuracy and precision in analyzing customer feedback.

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Lenny Rachitsky

JULY 9, 2024

OpenAI, Anthropic, and all the other AI companies are constantly testing their latest models’ math, language, and coding abilities. As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. ” and were testing GPT-3, not GPT-4.

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UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It is time that designers should start testing these features to get the best to help them improve their productivity and efficiency. Dovetail AI Source: www.dovetail.com/ai 5.

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The Product Coalition

DECEMBER 7, 2022

ChatGPT: A Game-changer for Natural Language Processing and Customer Service Today I had a chance to play with chatGPT and was quite impressed with what it can do and the quality of answers it is able to give. ChatGPT is is similar to the virtual customer support chats seen online.

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Department of Product

NOVEMBER 2, 2023

Other products worth checking out this week include a new customer support startup called Plain. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. But many customers are dissatisfied with service bots.

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Business of Software Conference

OCTOBER 11, 2023

Why these questions should be asked Feedback, performance, and competitor relations Feelings (pride or jealousy) about own company and others Relevance of important values and aspirations Exact choices: Extract the choices that your company makes as attributes What does the company do? What are people doing right now?

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Modus Create

JUNE 20, 2023

These trends are based on feedback from our projects with several global 2000 enterprises and reinforced by a prominent uptick in Google Trends (which tracks what people search for over a period of time). However, due to more frequent and sophisticated cyberattacks, organizations can’t afford to treat security as an afterthought.

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Usersnap

JUNE 15, 2023

Having a well-thought-out product management process can help you build a high-impact product roadmap, smartly collect customer feedback, know which initiatives or requests to prioritize, get executive buy-ins, etc. Conduct market and competitive research. Conduct user testing and gather feedback.

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Crafty CTO

APRIL 17, 2023

(Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Schank was “ a foundational pioneer in the fields of artificial intelligence, cognitive science, and learning sciences ,” truly one of the original AI visionaries. Well, that industry has been terminated.

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UX Studio

JULY 15, 2024

Iterating heuristics, that is, the pragmatic mental shortcuts of our users, ensures we master industry best practices. In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini.

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Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction.

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Department of Product

OCTOBER 19, 2023

Meanwhile, if you’re looking to test product ideas but are struggling to recruit participants, a new startup has you covered. Synthetic Humans is designed for product teams to conduct market research and takes LLMs to the next level by allowing AI bots to chat to each other. and elevate your customer engagement.

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The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. 1 Fake AI — Deception and Phishing : Fraudsters can use AI techniques to emulate human behavior, such as producing content, interacting with users, and manipulating people. We are already aware of these issues.

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