Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 84

Data Visualization Analytic Tools Research Software Customer Experience 84

Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. For example, AI-first mobile apps have a 42% median retention rate after the first month. Even worse, the median DAU/MAU ratio for AI-first mobile apps is 14%.

User Testing 100

User Testing Customer Feedback Feedback Software Customer Experience 100

Lenny Rachitsky

JULY 9, 2024

OpenAI, Anthropic, and all the other AI companies are constantly testing their latest models’ math, language, and coding abilities. As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. ” and were testing GPT-3, not GPT-4.

Reporting Tools 109

Reporting Tools Product Research Research Software Feedback Software 109

UX Planet

NOVEMBER 13, 2024

Image by Markus Winkler on Pexels Artificial intelligence (AI) can simplify your UX design process. Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Chances are, you already know that.

Research Software 79

Research Software Feedback Software Data Visualization UX 79

UX Studio

OCTOBER 4, 2023

Today artificial intelligence is everywhere. Despite its decades-long history, most of it is still in its infancy, but as technology is developing, AI will very soon have its own and well-deserved place at the table – if not already. UX Writing is Essential It is just essential to have good copy in a digital environment.

Artificial Inteligence 73

Artificial Inteligence UX Research Software Data Visualization 73

Mixpanel

APRIL 12, 2024

And what makes you a builder is not just your ability to code, sketch an illustration, or write copy for a marketing campaign; it’s that you handle everything involved in taking an idea to a finished product. As it happens, this is an area where artificial intelligence is advancing quickly. You are a builder.

ChatGPT 52

ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Arkenea

JULY 16, 2024

Brandon Shalton, a technologist with decades of experience applying technology to solve human problems talks about AI integration as a tool to help in scaling healthcare delivery, thinking different for fostering innovation and what it takes for being a successful healthcare CTO. Connect with Brandon on LinkedIn here.

Research Software 52

Research Software Data Visualization Information Fractional CTO 52

Lenny Rachitsky

AUGUST 13, 2024

Opportunities, exclusive templates, course discounts and tools that will transform your career. Staying informed on AI developments ▶ Sources for AI news: Marily recommends following experts on Twitter and subscribing to any tech-focused newsletters, like the MIT Technology Review.

Research Software 52

Research Software Feedback Software User Testing ChatGPT 52

Crafty CTO

APRIL 17, 2023

Willison is prolific, to no small degree, because he’s skilled at applying tools like ChatGPT.) Schank was “ a foundational pioneer in the fields of artificial intelligence, cognitive science, and learning sciences ,” truly one of the original AI visionaries. One factor, I think, is Crypto Rash.

Artificial Inteligence 8

Artificial Inteligence Fractional CTO CTO Coach ChatGPT 8

Department of Product

NOVEMBER 2, 2023

Sublime is a new app which allows you to curate a library for all of the information you care about in one place. Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company reported an 11% increase in revenues, with revenues of $753.2

Research Software 52

Research Software Data Visualization Analytic Tools Reporting Tools 52

People-First Product Leadership

FEBRUARY 12, 2024

Some HR tools and organizations are pivoting in this direction, encouraging individuals to provide comments throughout the year. As you can likely guess if you’ve been following this newsletter, I fall on the side of favoring collaboration as being a key area of focus for performance reviews. Put aside hierarchy and silos.

Artificial Inteligence 52

Artificial Inteligence Product Management Product Manager User Testing 52

Usersnap

JUNE 15, 2023

Building a powerful SaaS product takes way more than just an idea. For instance, in large companies like Google and Facebook, product managers collaborate with dedicated researchers, analysts, and marketers who assist them in different stages of the product lifecycle. Conduct market and competitive research.

Feedback Software 52

Feedback Software User Testing Research Software Analytic Tools 52

Business of Software Conference

OCTOBER 11, 2023

As usual, you really had to be there but here are the Sigmacorn notes… 9:00 Mark Littlewood: Opening remarks Welcome to BoS!

Research Software 40

Research Software Feedback Software Analytic Tools User Testing 40

Department of Product

OCTOBER 19, 2023

Synthetic Humans is designed for product teams to conduct market research and takes LLMs to the next level by allowing AI bots to chat to each other. The product creates synthetic focus groups, tailored to your niche and allows UX researchers to set a topic for discussion which can then be monitored.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

UX Studio

JULY 15, 2024

As a design agency, we must keep usability heuristics aligned with emerging technologies like AI. In this article, we will take a look at Nielsen’s 10 usability heuristics and give you a short review of the principles examined on the 5 most used AI platforms: ChatGPT , Microsoft Copilot , Runway , DALL-E 2 , and Gemini.

ChatGPT 75

ChatGPT Feedback Software Research Software Data Visualization 75

Userpilot

FEBRUARY 21, 2024

In SaaS, the top data analytics trends can either be a revolution or just fluff. Natural language processing : NLP revolutionizes customer sentiment analysis and communication by processing human language, improving internal and external interactions and content discoverability.

Data Visualization 72

Data Visualization Analytic Tools Research Software Artificial Inteligence 72

UX Planet

JANUARY 2, 2025

Chat GPT is a well-executed version of a technology that Google started in 2017. link] How did ChatGPT add an extra sparkleattheendof2022? There are different chatbot technologies, and my current favourites are Anthropics Claude and Googles Gemini. As a user, I give ChatGPT 9/10 for its usability.

Artificial Inteligence 79

Artificial Inteligence ChatGPT Research Software User Testing 79

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. Unfortunately, AI is already being utilized by malicious actors, and with the latest advancements, they have access to increasingly sophisticated tools, which could potentially make businesses and governments more vulnerable.

Research Software 112

Research Software Data Visualization ChatGPT Systems Review 112