UX Studio

OCTOBER 4, 2023

Today artificial intelligence is everywhere. Let’s dive a little deeper to see how we can benefit from this beautiful friendship between artificial intelligence and UX writing. Communicating information and demonstrating brand identity can affect the user experience a lot, so we have to pay a lot of attention to this.

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Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. In this article, we will explore: How to leverage AI tools for customer success and retention. How can customer success managers address the challenges and concerns around AI when it comes to providing a better user experience?

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The Product Cafe

APRIL 26, 2023

I come in many shapes and sizes, and I'm essential for discovering what the customer desires. According to a.list, by personalizing content and presenting authentic products and experiences, brands can connect with users through social media and drive social commerce growth. The answer is at the end of this newsletter.

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Gainsight

AUGUST 20, 2024

AI for customer success (CS), as well as AI for customer service, customer education, and customer relationship management (CRM) is evolving at a remarkable pace. According to a 2024 Forbes Advisor survey , a staggering 64% of respondents in SaaS believe AI will enhance customer relations and productivity.

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Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   Every customer conference and AMA starts with questions about AI.  that can be labeled AI or machine learning or LLM-ish or generative. 

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Department of Product

OCTOBER 5, 2023

Speaking of which, Microsoft has revealed it is developing a new feature for Outlook that will allow users to keep track of any meetings they can’t attend in person. Anthropic’s LLM, Claude 2, is proficient in a range of tasks, from dialogue generation to detailed instruction and has very high scores in GRE exams, scoring 76.5%

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Intercom, Inc.

DECEMBER 28, 2022

For one, Eoghan McCabe , our Co-founder and Chairman, returned to the role of CEO , the position he had held from our founding in 2011 until 2020 – and he is bringing a renewed focus on the customer service space, so you can expect to see even more innovation from us in that area. Luckily, customer service teams are a resilient bunch.

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Alchemer Mobile

JUNE 15, 2024

When did you first become aware of artificial intelligence (AI)? For most people, that door opened in late 2022 when ChatGPT was released to the public. Aberdeen Strategy & Research reports nearly 80% of companies are turning to AI for their data-driven business activities, specifically customer interactions.

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Alchemer Mobile

JUNE 15, 2024

ChatGPT reached 100 million monthly active users (MAU) in just six weeks, feeding into the Generative Artificial Intelligence (Gen AI) frenzy. Pulse is a powerful blend of AI methodologies that allows companies to analyze customer feedback to answer business questions, and discover what customers are really thinking.

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UX Planet

DECEMBER 26, 2023

Many recognized design oriented companies like Adobe, Figma, Dovetail and User Testing are experimenting AI potential in their offerings. It’s especially powerful when analyzing insights and synthesizing them into actionable items. It helps setup research questions and extract the insights from the interview findings.

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UX Studio

APRIL 11, 2024

When it comes to screen or wireframe generation, designers can have starting screens ready in less than 5 minutes by using text-to-image tools like Uizard, Also, platforms like ChatGPT can be used to approach different design directions or angles to a specific problem. AI design tools limitations 1. Image generated with DALL-E 3.

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Lenny Rachitsky

JULY 9, 2024

As a result, most people underestimate how close ChatGPT and other tools are to replacing the work of a human. Whenever you see the headline of an article or scientific paper that says “ChatGPT can’t do x,” it’s usually because they didn’t use the latest model and didn’t make use of prompt engineering.

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UX Studio

JUNE 25, 2023

This guide offers valuable resources, essential tools, practical tips, and insights to help you navigate the complex stages of product design and bring your vision to life expeditiously. By using the Button widget, designers can simplify their workflow and make their Figma files more user-friendly for everyone who accesses them.

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