Intercom, Inc.

DECEMBER 9, 2022

In a recent episode, our Director of Machine Learning, Fergal Reid , shed some light on the latest breakthroughs in neural network technology. OpenAI released their most recent machine learning system, AI system, and they released it very publicly, and it was ChatGPT. He told us things were starting to scale.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

The Product Coalition

JULY 21, 2022

Most importantly, big data and machine learning have paved the way for robotics automation and various software applications. Implementing advanced technologies are promoting successful businesses in their business operations such as Artificial Intelligence (AI), chatbots, and voice assistants.

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Reporting Tools Artificial Inteligence Data Visualization Wireless 153

The Product Coalition

JANUARY 12, 2023

Business Model Transformation Business Model Transformation (BMT) is a type of digital transformation that focuses on changing the way an organization works, manages, and monetizes its products and services. Challenges of Implementing Digital Transformation Another example of Domain Transformation is supply chain management.

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Artificial Inteligence Data Visualization Analytic Tools Research Software 135

Antwak Blog

MARCH 26, 2021

How to deal with Big Data for Artificial Intelligence? In simple words, Artificial Intelligence (AI) is the proficiency level displayed by machines, in contrast with normal proficiency shown by human beings. Thus it is referred to as Machine or Artificial intelligence. How can AI help machines?

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Artificial Inteligence Software Review Systems Review Transportation 52

The Product Coalition

JULY 8, 2021

It has been the birth of natural language processing (NLP), the field of artificial intelligence focused on the ability of computers to understand text/speech and analyze unstructured natural language data. NLP combines two other technologies: natural language understanding (NLU) and natural language generation (NLG).

Data Visualization 155

Data Visualization Reporting Tools Analytic Tools Banking 155

The Product Coalition

SEPTEMBER 2, 2021

Although most of them haven’t become immune to the political, social, and economic turmoil caused by the COVID Recession, they are definitely ushering in the next generation of banking products?—?more in equity and debt to use open banking to offer loans to people with ‘thin’ credit files. In 2019, it raised $4.9M

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Analytic Tools Data Visualization Artificial Inteligence Startups 102

Mind the Product

JULY 25, 2019

What’s so transformative about artificial intelligence (AI), anyway? There’s nothing wrong with that, though over time many rules-based products get increasingly frustrating: ever tried calling an airline or a bank? In fact, it is a useful tool for any product manager. Map the Decisions.

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Artificial Inteligence Roadmap Data Visualization Airlines 112

The Product Coalition

JANUARY 21, 2020

Currently, AI builds its solutions using the following approaches: Prediction Classification Clustering Optimization Why are banks making use of AI in their back-office functions? Banks manage a great deal of data day in and day out?—?client financial investments, transactions, home mortgages, bank card, and so on.

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Banking Data Visualization Research Software Artificial Inteligence 78

The Product Guy

DECEMBER 15, 2019

The Product Management Awards (#TPMAS) are the leading international award honoring excellence in Product Management. Jenna Gaudio is the Vice President of Product Management at Vydia, the award-winning tech company empowering content creators and their teams. Join me in congratulating this year’s winners! Jenna Gaudio. ?Jenna

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Alchemer Mobile

JUNE 15, 2024

It’s no surprise business is responding to the rapidly evolving field of Generative Artificial Intelligence (GenAI). Alchemer Pulse uses Transformers (deep learning architecture) because it’s the best form of context-sensitive tech for CX. For example, words people use to describe customer service may differ between industries.

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The Product Coalition

APRIL 7, 2021

We used to manage most of life on mobile phones and tablets using various applications. The company has collaborated with hundreds of businesses worldwide, including brands like InterCars, Deloitte Digital, DHL, LUX MED (Bupa Group), Top Secret, Makro C&C, Rossmann, Sodexo, Bank BPH, and many others. It’s likely your mobile device.

Research Software 115

Research Software Feedback Software Artificial Inteligence User Testing 115

Intercom, Inc.

JUNE 19, 2018

The first sign that the thieves were on the move came when Tristan, CEO of a startup accelerator, was contacted by his bank, Monzo , through their app. Unfortunately, Tristan still had to handle charges on cards from two other banks. Using customer support to drive loyalty, engagement and revenue. 1 obstacle for these executives.

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Reporting Tools User Testing Research Software Customer Experience 216

The Product Coalition

DECEMBER 3, 2021

For example, companies will find effective tools for organizing and managing staff, but if biometric systems are installed, the organization will see the right people. Summary As the use of electronic media increases, people are becoming more familiar with online platforms such as online shopping, educational work, and banking.

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Artificial Inteligence User Testing Document Banking 148

The Product Coalition

MARCH 25, 2022

Banks, insurance companies, and trading platforms use digital solutions to facilitate their communication with clients and make operations easier to perform. Banking mobile apps, trading platforms, blockchain, contactless payments, NFT, financial data analysis-all these terms fall into the fintech category.

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Research Software Feedback Software Reporting Tools Data Visualization 121

Alchemer Mobile

APRIL 24, 2018

As a mobile product manager, one challenge I face is prioritization. The feature gives people the ability to transfer money to their bank account via their debit card in a matter of minutes. I think machine learning is trending and will continue to do so. In 2016, it handled 17.6B in financial transactions.

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User Testing Customer Experience Artificial Inteligence Naming 203

Product Management University

APRIL 17, 2024

Let’s say you have an artificial intelligence (AI) software platform. Look at your revenue from last year and determine the vertical market segments (retail, healthcare, banking, etc.) If you take a more methodical market-driven approach to determining your sales goals, it’s easier to create an execution plan to meet them.

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Reporting Tools Artificial Inteligence Customer Experience Healthcare 147

The Accidental Product Manager

JANUARY 27, 2020

Product managers have to practice being frenemies with banks Image Credit: 401(K) 2012. Just imagine if you were a product manager at one of the big technology firms out there (Microsoft, Amazon, Google, Oracle, etc.). The Problem With Banks. Amazon, Microsoft , and Alphabet all offer cloud services that banks need.

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UX Studio: Product Management

JUNE 7, 2019

Healthcare, financial management or education – just to name a few – started going through great digital transformation. More and more fields are reaching “digital business maturity” by integrating digital technology in all of their areas especially banks. The market itself will shift around them. So let’ see what the latest trends in.

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Technical Review Data Visualization Artificial Inteligence Analytic Tools 85

UX Planet

JANUARY 22, 2024

Here is an example of how to fill it: PRODUCT: Complex desktop product for account managers that handles bank accounts for people and helps them manage their accounts. USERS: Bank account managers. MORE INFORMATION: Every account manager uses a table to manage all their clients.

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Analytic Tools Feedback Software Research Software Artificial Inteligence 97

Mind the Product

DECEMBER 12, 2017

Ripple , for example, is using blockchain technology to disrupt the global payments market and Babylon Health is using artificial intelligence to drive its consumer health proposition. Banks must compete experience by experience with a relentless focus on delivering value to customers. A new Type of Consumer.

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Data Visualization Reporting Tools User Testing Analytic Tools 147

Product Management Lessons from the Trenches

DECEMBER 17, 2018

Where Might Natural Language Processing Add Value to Your Business? Natural Language Processing is a type of Artificial Intelligence focused on helping machines to understand unstructured human language. The standard set of tags commonly used in English is the Penn Tree Bank. Content Categorization?—?assigning

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Technical Review Feedback Software Artificial Inteligence User Testing 30

Amplitude

APRIL 25, 2021

It requires sophisticated identity resolution to reach the right user, machine learning to find the right message, and real-time delivery to identify the right time. Recommend alleviates the technical burden of personalization so that digital experience owners—marketers, product managers and growth teams—can manage it directly.

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Analytic Tools Engineering Feedback Software Data Visualization 113

Mironov Consulting

SEPTEMBER 15, 2019

Data science has traditionally been an analysis-only endeavor: using historical statistics, user interaction trends, or AI machine learning to predict the impact of deterministically coded software changes. Increasing, though, companies are building statistical or AI/Machine Learning features directly into their products.

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Data Visualization Analytic Tools Research Software Weak Development Team 90

Userzoom

JULY 31, 2019

Big data, IoT, Artificial intelligence… While some are short-lived, others stick around long after the first big splash. Usually, we think data lives somewhere on a server; my bank account balance is at my bank’s server, my viewing history is on a server somewhere at Netflix.

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Research Software User Testing Reporting Tools Data Visualization 56

Mironov Consulting

DECEMBER 17, 2023

Imagine that a major prospect for our investment banking application needs a custom connector for their legacy stock market analysis app: their trading strategy team uses an old database with obsolete formats for trade type, date/time, currency symbol, etc.   Our LLM model data ages.   Corner cases keep appearing.   

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Customer Communications Reporting Tools User Testing Artificial Inteligence 117

The Product Coalition

FEBRUARY 24, 2021

Benefits provided by healthcare applications for the healthcare industry With several impacts on the clinic industry, healthcare mobile application development offers a superior experience for patients and doctors, increasing the quality of data management and accessibility and improving practice efficiency.

Healthcare 107

Healthcare Data Visualization Artificial Inteligence User Testing 107

The Product Coalition

AUGUST 9, 2023

It’s infiltrating industries like healthcare, finance, supply chain management, and more. Picture this: a dynamic duo, where artificial intelligence (AI) and blockchain join forces to create tech marvels that redefine the way we interact with data, make decisions, and secure our digital landscapes. Not anymore.

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Data Visualization Finance Banking Healthcare 123

Intercom, Inc.

FEBRUARY 27, 2020

We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. Fergal Reid: I lead the Machine Learning team at Intercom. I joined Intercom about two and a half years ago. Why is that?

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User Testing Artificial Inteligence Customer Experience Data Visualization 23

Intercom, Inc.

OCTOBER 13, 2022

For the past year, our product and engineering teams have been building game-changing features that will help you manage inbound support volume, make your work faster and easier, provide a high-quality customer experience, and help your customers get the most out of your product. The third is bot setup and management.

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Feedback Software Events Customer Communications Data Visualization 118

The Product Coalition

JUNE 26, 2023

The AI Journey So Far The encouraging news is that most enterprises have already embarked on their artificial intelligence journey over the past decade years. Industries such as high tech, banking, pharmaceuticals and medical products, education and telecommunications, healthcare, and insurance stand to gain immensely.

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Generative AI Customer Communications Technical Review Reporting Tools 116

ProductPlan

DECEMBER 6, 2022

The product management function in any given industry has both similarities and differences. In all cases, product managers drive the development of products and are ultimately responsible for the success of those products. With company leadership, product management sets the strategic direction for the product(s).

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Data Visualization Analytic Tools Feedback Software Artificial Inteligence 52

Mind the Product

OCTOBER 18, 2019

A data product is a machine learning model that provides value for the customer as well as the business. Data products can be either customer-facing or under the hood, from the ‘recommended for you’ feature on Netflix to the fraud detection systems on our bank accounts or credit cards. Data Products. Segmentation.

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Data Visualization Artificial Inteligence Banking User Testing 82

Usersnap

JUNE 11, 2019

As a QA tester or manager, how you scale up your skills to match today’s innovative challenges is the key to improving testing productivity and advancing your career prospects. . And Suncorp banks having money disappearing from its customers’ bank accounts after a software upgrade. Artificial Intelligence (AI).

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Analytic Tools Feedback Software Reporting Tools Data Visualization 85

Userpilot

JANUARY 26, 2021

This makes it hard for product managers to stitch together a clear picture of their customer journey and how their customers move across the different channels and touchpoints. Before going out and breaking the bank on software with more capabilities than you need – figure out what exactly is your use case for customer journey analysis.

Data Visualization 98

Data Visualization Analytic Tools User Testing Customer Experience 98

Product Innovation Educators

DECEMBER 31, 2018

With the right data, product managers not only know the answers to such questions, but they also know what actions to take to keep customers and a whole lot more. Summary of some concepts discussed for product managers. [1:53] 1:53] What was your path into product management? 8:25] How do analytics figure into your work?

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Data Visualization Analytic Tools Artificial Inteligence Product Management 79

Reveal

AUGUST 24, 2022

Banking CRM Crypto Education Finance Healthcare Insurance IT Manufacturing Real Estate Retail Supply chain Telecommunications Security Logistics and delivery Marketing Airlines Hospitality Weather forecast Agriculture SaaS Government Sports. Banking : Deliver great benefits to customers and employees alike. See Reveal in Action.

Data Visualization 98

Data Visualization Embedded Analytics Analytic Tools Telecommunications 98

The Product Coalition

JULY 20, 2018

Product management is seen by some as providing a service via a digital platform to a consumer, however there are many brands going above and beyond this basic principal and disrupting their industries completely. Conclusion: The core principal of product management should be developing a product that is useful to its consumer.

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