Fintech Customer Experience: How to Measure and Improve It [+ Tools]
Userpilot
JANUARY 15, 2024
TL;DR The fintech customer experience helps neobanks, cryptocurrencies, and blockchain wallets differentiate themselves from traditional financial institutions. You can rig your surveys to be sent periodically like most types of NPS surveys or trigger them after specific events (e.g. Want to improve your fintech customer experience?
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