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Building Resolution Bot: How to apply machine learning in product development

Intercom, Inc.

We are at the start of a revolution in customer communication, powered by machine learning and artificial intelligence. So, modern machine learning opens up vast possibilities – but how do you harness this technology to make an actual customer-facing product? The cupcake approach to building bots.

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5 Machine Learning Lessons for Product Managers

Mind the Product

Artificial intelligence (AI) is probably the biggest commercial opportunity in today’s economy. We all use AI or machine learning (ML)-driven products almost every day, and the number of these products will be growing exponentially over the next couple of years. What does it mean for us as product managers?

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TEI 209: Predictive analytics for product managers – with Brian Brinkmann

Product Innovation Educators

Use data to predict customer behavior and design better products. With the right data, product managers not only know the answers to such questions, but they also know what actions to take to keep customers and a whole lot more. I learned about human-computer interaction and how to involve people in the process.

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Using Dopamine Design to Enrich the Digital Banking Experience

UX Planet

Todays Fintech disruptors and neobanks are igniting our brains reward centers with flashy visuals, gamified challenges and social interactivity that practically beg us to keep coming back for more. It ultimately changes how we think about financial services. Today, clients expect more than a basic straightforward financial service.

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How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. How today’s banks can handle the data science talent shortage. Brought to you by Data Robot.

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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

This definition is a mouthful, so I like to visualize it. I’m going to walk through this visual quickly, and then Cecilie and I are going to dive into this in more depth. Using the Opportunity Solution Tree to Guide Discovery The visual at the center of this is called an opportunity solution tree. It’s that simple.

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5 AI tools for key phases of your UX design process

UX Planet

Image by Markus Winkler on Pexels Artificial intelligence (AI) can simplify your UX design process. Maybe you’ve even tried some popular AI tools, like the good ol’ ChatGPT. But did you know that certain AI tools work best at specific phases of the design process? Chances are, you already know that.

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Data Science Fails: Building AI You Can Trust

The game-changing potential of artificial intelligence (AI) and machine learning is well-documented. Download the report to gain insights including: How to watch for bias in AI. Any organization that is considering adopting AI at their organization must first be willing to trust in AI technology.

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How Banks Are Winning with AI and Automated Machine Learning

Banks have always relied on predictions to make their decisions. Today, banks realize that data science can significantly speed up these decisions with accurate and targeted predictive analytics. How today’s banks can handle the data science talent shortage. Brought to you by Data Robot.